We needed body work done after hitting a deer. Everybody at Phoenix Collision were so…read more accommodating. Carolyn and Tressa were so great at keeping in touch and always happy to provide an update. Kudos to all the guys at the shop for their expertise and great work! Highly recommend! :)

The people at this business could not be more pleasent and honest. I brought my car to them as…read morethey have very good reviews and they did not let me down. Excellent work at a fair price. In the unfortunate event that my car needs body work again, I will be back.

Saved Our Road Trip When We Needed It Most We were on a…read moretough road trip from Houston to Appleton, Wisconsin for a funeral when our 2022 Hyundai Palisade died Friday in front of D'Arcy's Pint in Springfield. We called the local Hyundai dealership first and they blew us off with zero help. Springfield Autobody and Towing showed up fast, towed us in, diagnosed the bad alternator, and went way above and beyond -- they offered to come in on Saturday when they were closed and had the remanufactured alternator installed and ready by Monday so we could get back on the road. They genuinely cared about helping a family in a bad spot. Thank you to the whole team -- Highly recommend! -- Matthew (Houston, TX) May 2026

A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

My car was returned fast and in perfect condition ! The staff was very friendly and helpful.read more

Be aware: This repair shop will let you pay to have your vehicle towed in to them and then flat out…read morerefuse you any kind of service if your insurance company totals your vehicle out. If you even suspect that your vehicle may be totaled out, you might want to save yourself the time and money and just take it elsewhere. I also got a lower estimate when I took it to another shop- which would have made the difference between it being totaled/not with my insurance company. One star only because the staff weren't outright rude. Update: Caliber Collision reached out to me to "discuss my concerns" with an email address that isn't valid.

Quality service fast & affordable I loved there service and Rebecca was so pleasant to talk with…read more They are really doing great work there I appreciate them so much for all there hard work thank you much

I sent an email asking for an estimate for detailing my car. I'm unable to take care of this…read moremyself due to an injury. I responded when I was asked for my car's make and model. I did not receive a response, so I have to assume they aren't interested, however I think it was incredibly rude not to respond. I'd give them no stars, but since that's not an option I'm giving them the least number of stars possible.

Took my vehicle in for factory paint repairs. Went to pick the vehicle up 2 months later and…read morenoticed wet sanding marks not properly buffed. When I pointed Chase the owner he stated that once u go through your first wash it will have scratches. To some degree he is right, not WET sanding scratches.at that time I noticed another area not fixed and was able to get the dealership to approve that repair as well. When I came to pick up my vehicle after the secondary fix I noticed overspray inside the vehicle on the center infotainment display, head up display, shifter, various piano black finishes, and the instrument cluster display. Talked to Zane and immediately brought vehicle back that same Friday. Zane called before close and told me he applied a compound and that there may be a "haze". I picked up the car and went to get dinner and noticed the left driver window had severe overspray on it as well. Dropped the car off on Sunday as I work Saturdays...then crickets. Call Zane to do follow up and just keep being brushed off. Go in today March 2nd to have a discussion on how to proceed on the damages that were incurred while at the facility and the tldr is they refuse to fix what happened in there possession. I will include photos below. I will be filing attorney general complaint, submitting this review to all other socials, and taking the to court for the diminished value, loss of use, and my deductible. What a shame that the owner cant even have the stones to listen and apologize when something happens on a customers 80k car. Overspray on windows, not properly masked off and 0 accountability. Below are pictures of damage and the last one it the screen before repairs. Update. Went to charge the vehicle and noticed overspray on. My left rear rim which is the rear paint repair on quarter...but no call, text, or email. But they are sure to deny this too...what a shame they used to be better than this.

They did an amazing job fixing my car. Anytime I was in contact with anyone at the business, they…read morewere extremely nice and helpful. I would recommend their business to anyone, and will be using them if ever needed in the future.

Kept my car for more than 2 months longer than they quoted me. Still did not fix the problem saying…read morethey needed another part. Brought the car back when they said they had the part and they still were not able to fix it saying it was the wrong part. Would not recommend to anyone

I've had work done on my truck's tailgate here at Kim's and was very impressed. Their people are…read morefriendly and helpful, and the work was completed on time. I highly recommend Kim's Autobody!

Great shop. Had a small dent to fix and they found a lot of hail dents on the roof. Figured it…read moreout layer it was acorn dents from the trees at home. Great price for fixing my car and great paint match and work. Will recommend to friends.

Thank you Bill Mathews auto body! I was in a wreck and they only had my truck for 11 days! The work…read morewas fast and everything looks perfect!