We ordered sushi from this place after driving by for the last few years. The restaurant is close to home so it was worth a try. The prices are slightly lower than most places around me so I thought, why not? It could be ok. I was wrong. The rice under the nigiri was way over seasoned that the rice was mushy. There was a puddle of juices in the sushi deluxe container. It was so vinegary that it changed the color and texture of the fish. The maki rolls were ok but again, the taste of the rice over powered the gentle flavors of the fish. Sorry, but we will not be ordering again from Kumo. read more

I wish I could leave a no star. I had called numerous times regarding my allergy to onions and so not attitude and order, and they do it anyway. I'm highly allergic to it and for the fact that they disregarded it and I had to call them to let them know that there's onions there they gaslit me and said that it's not onions and it's carrots. Carrots are orange, onions are white. Just a heads up be very careful ordering from here. This will be my first time ordering from here because the lack of accountability from the chefs. read more

Kumo Japanese Cuisine - The "onion" is on the fork. - Japanese Near Me - Franklin Square, New York

Very tidy and fresh seafoods Customer service is great Love the soft shell crab and mochi desser read more

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Wait there once again for anniversary dinner food was okay It wasn't what it used to be never been disappointed ever going in here to eat but tonight was a little bit different. Still recommend a place since it's great you know everybody has an off day so I'm not going to lower my points on this one definitely will recommend and definitely will be going back read more

Kumo Japanese Cuisine - Japanese Near Me - Franklin Square, New York

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Best California rolls I've ever had! Consistently fresh and delicious Only place to go! read more

If you're craving sushi but don't want to spend a ton of money, this place is a solid option. The sushi is exactly what you'd expect--nothing mind-blowing, but it gets the job done. A mid-tier sushi quality. The staff here is super nice and super efficient. The food came out really quickly, which is always a plus. Great price point for what you get--definitely mid-tier sushi, but that's exactly what I was expecting. Overall, a good spot if you're looking for quick, decent sushi at a reasonable price. read more

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Let me start by saying that the 2-Star review is not a reflection of the food, but rather the initial encounter with the staff. It's a medium sized venue, with its own lot for parking. It has a modern & clean appearance, with free Wi-Fi. The sushi was decent, not Amazing, but far from bad. We had the Dancing Eel Roll, & the Dynamite Roll. So, why 2-Stars? When we 1st walked in, the Hostess greeted us, & then as she was going to get menus started sneezing. The problem is she sneezed directly into her hands (Yes, both) on the 1st sneeze. Directly into her hands on the 2nd sneeze. Then, without cleaning her hands, grabbed both menus. To which while walking us to our table she sneezed a 3rd time & used what to cover her nose/mouth? THE MENUS!!! She then puts them on the table & walks away. I tried speaking on the matter, but the three staff members I interacted with, didn't speak English & often times wouldn't even acknowledge that I said something to them. One of those staff members noticed what happened. I could see her basically roll her eyes at the Sneezer, & brought us sanitizer & wipes for our hands, but didn't change the sneeze coated menus. So overall, the sanitary issue, & the break down in communication made it a less than pleasant experience. Grades: Dancing Eel Roll: B Dynamite Roll: C read more

Kumo Japanese Cuisine - Japanese Near Me - Franklin Square, New York

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Nice quiet place. Staff are attentive and foods are served accordingly. Foods are fresh .. It's a sushi place , so expect a little pricey but it's what you expect on fresh/ raw cuisine. I hope they stay open for a long time .. A nice quiet place to be with your love ones for quality time . read more

A small little gem in the middle of Franklin square. Generous with portions, fresh sushi, and flavorful food.

I have been looking for a decent sushi place in the West Hempstead area and I think I found the place. I ordered takeout and the fish looked and tastes fresh. Prices were reasonable and the service was fast. The restaurant is not big. The restaurant was full and a lot of takeout business. The looked a little dark to me. The sushi was good and the service fast. I will be back. read more

Food was amazing!! Great service and food was here very quick! Very nice ambience and our waitress was very nice. Amazing food!

I've driven by this place a thousand times and never tried it. Finally pulled in for the lunch special. Amazing, fresh sushi rolls. Specialty rolls are fantastic as well. Highest quality fish I've had at any sushi restaurant. read more

I wanted sushi late one night found this spot an hour before closing. Walked to a few occupied tables asked if it was ok was told yes by hostess. We were showed to an our table-then the race clock began, I have never been to any restaurant and felt like we needed to leave. The food was ok definitely not my favorite- my friend hated his dish. The setting was dark in my opinion & I won't return again. After paying the bill we barely made it to my car and the staff was walking to their cars right behind us. read more

Have been going to this restaurant for years and it's really good! Have never had a bad choice on their menu.

Great food and the service is amazing, they're very nice and quick. The sushi is AMAZING!!!! It's one of my favorite spots and it's fantastic!! Never disappoints. read more

Very nice service, solid food at very fair and affordable prices, and the atmospheric blue room is easy on the eyes. Recommend. read more

We found this place for lunch and it was a good find. We were immediately seated since it wasn't busy, however the flow of people for take out has been consistent. The place looked quiet, clean with minimal decor. Our appetizers were tofu and soft shell crabs which were typical. We got lunch specials and it was a great bang for your buck. The feedback on angel roll was positive. We were full and had some leftovers! Too bad we didn't have room for dessert. The service from our waitress was fantastic. She came back periodically to refill our water and check on us without feeling so rushed (my pet peeve is when people try to whisk your plate away the second you take the last bite!). read more

Kumo Japanese Cuisine - Shrimp Lunch Tempura Bento - Japanese Near Me - Franklin Square, New York

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Good quality and fresh. Lots of choices of rolls. Presentation is beautiful. On top of that, reasonably priced. What's not to love. Will be back again soon. read more

Kumo Japanese Cuisine - Japanese Near Me - Franklin Square, New York

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I LOVE Kumo!! We basically order from here every week. The quality is always good, the food is yummy and the order is ready in about 10-15 mins. read more

Great food. Good prices. Nice ambiance. Timely delivery. Never had any issues Great experience

The food here is on point and the staff is always gracious and hospitable. It's a great local spot for dining in and ordering out. One of our favorites is the pineapple fried rice coupled with shrimp and broccoli. Their sushi selection is also very good and clean. There is parking on the side of the building or you can pull up in front when a spot is available. read more

We ordered through Grubhub. Delivery service was great. Food came very quickly well before the allotted time. Food was good. Miso soup was hot and flavorful. Fresh salad. Good tasting soup hot and calming on this cold day in April. I had sashimi lunch portion Fresh taste. Ginger was fresh too. Good portion size. My friend had Salmon teriyaki good portion size w fresh veggies. He said that it had. Good flavor. read more

My go to sushi spot a couple times a week , always super fresh , very friendly staff , perfect local spot

Great value and reliably fresh sushi. Service is quick and friendly. Very clean restaurant. read more

Kumo Japanese Cuisine - Kumo Sushi Restaurant 434 Dogwood Ave, Franklin Square, NY 11010 - Japanese Near Me - Franklin Square, New York

Really great value, melt in the mouth well worth a try, rice under the sushi fragrant but not greasy good to eat . Really will be amazed to very good. The environment is very nice The atmosphere is very strong for two or more people to get together.And all kinds of fish are very fresh, firm and springy, even with a sweet aftertaste. I think it's a really good sushi dish to try and enjoy every bite. read more

Kumo Japanese Cuisine - a plate of sushi - Japanese Near Me - Franklin Square, New York

I really don't understand why this place has good reviews. I love Thai food! My absolute favorite Thai restaurant is Mira sushi in queens. However, we were home and decided to try another restaurant through Uber eats. This one had good reviews so we went for it. Honestly speaking, The sushi was not bad at all. Not great but was far from bad. The fried rice had no taste at all! It was so bland. The beef in the basil sauce was tasty, but the beef was so chewy. My husband couldn't eat it. Even my young children said that the sauce tasted good and the broccoli was good but they complained that they couldn't chew the beef. Wouldn't order from again. Only three stars because of the sushi and the basil sauce. If you want tasty food...try somewhere else read more

I have never been to Kumo physically, however, we started ordering here since the pandemic began. My son loves their chicken Katsu meal which comes with soup and salad plus lots of chicken. It's actually quite delicious. Super crispy and lightly salted. The fried oysters are great, however, I wish it came with more in the order. They are pretty big though, considering. They always come on time and never fails to deliver piping hot food. Would love to eat here one day and finally experience it in person. read more

Glad I decided to give this place a try. They have parking which is always nice. The staff was friendly and fast. They food is very good. My wife loved the seafood soup. I love the Lionheads. Our new go to location for sushi. read more

This is one of the "go to" sushi places for our family, but we usually place order for delivery or pick up. The staff who answered the phone was well trained and always repeated my order at the end of the call to ensure accuracy. The estimated pick up time was reasonable and my order was usually ready to be picked up when I got there. I liked their pineapple fire rice a lot. The mango roll and the tempura shrimp roll were my favorite rolls, but other rolls tasted good too. The overall food quality was good. I could not really comment on their table services as we barely ate there. The inside seemed fairly new and clean from what I see. read more

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Love this place it's my go to if I want to get sushi To be honest there's nothing else to say but yelp is telling me I need to write more, so here I am yelp I have more letters in my review does this help now. read more

I usually order delivery from here and it is one of my go-to's. I have no complaints about the food. I always get different sushi rolls and the kani salad and everything is great. The price is good, the food is good, the location is convenient. Definitely recommend it! read more

Great food n service. Wide variety of choices for all culinary tastes. Always fresh. !

This is still my go to sushi spot in the area and for delivery, but, as I feared when I first stared going here earlier this year, consistency is an issue. Sometimes the Yellow Tail can be stringy and tough at times. The salmon was a bit grainy last time and when I picked up my sashimi what looked like a solid slab looked more like railroad tracks or a ladder of fish as it was suspended from chopsticks.. weird. I also have issues with rolls falling apart when you try to pick them up. Don't get me wrong, at this point, it is still my go to place - when I eat in I find the service is usually pretty good and efficient, I think they have pretty decent prices for their sushi and when the fish is good it is REALLY GOOD. I just don't like the unpredictability. So there it is.. knocking off a star to make the review more realistic for an everyday, neighborhood sushi place. read more

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GOING DOWN HILL! Go to KASHI in RVC instead!! NO in door dining even tho they are allowed to, ONLY take out available. CHEAP WITH THE EEL! I do not normally post reviews, I wanted to allow them to make it right but was met with hostility and name calling. My family and I would dine at Kumo at least once a week, we never had an issue until now. When I called up to complain about the lack of eel in my rolls the woman showed concern and stated she would replace the rolls next time. I went the next day and the woman changed her tune. A male employee became combative and started to call me stupid and said to go to McDonald's. Is that an Anti American slur? "A dumb Amercian who eats a lot of fast food." Is this how you should treat customers who spend a minimum of $40-$100 a week at your business? Taking my money elsewhere! read more

Kumo Japanese Cuisine - Cheap with the Eel, mostly cucumber Dragon Roll - Japanese Near Me - Franklin Square, New York

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Reliably good and fresh sushi! This is our go-to! They always make great sushi rolls and we get it quickly too!

Best authentic sushi made by expert Japanese sushi chefs in the classic setting. I order from Kumo weekly bc it's in my neighborhood and has extremely fast delivery for those who prefer to eat at home. However, it has a Lovely indoor dining room as well if you care to go out. Free available parking lots steps away. AAA+ on all levels ! read more

I host a book club at my home on fridays. I love doing our theme for the week as take out and ordering sushi!! It comes so quickly when choosing delivery. One time I wasn't home yet and the driver called me!! So sweet totally suggest the sea world roll. read more

I love this place! Sushi is fresh and they are nice. Prices are reasonable and good is consistent. Just wish they delivered to East rockaway

This is my first time coming here so I decided to do takeout. I ordered from the lunch menu which ends at 4pm and decided to get a chicken teriyaki and a beef teriyaki. I noted to them that I have a seafood allergy and they accommodated nicely for the dumplings and the sushi. The lunch bento box comes with miso soup, white rice and salad which is the cups in the photo. My boyfriend and I were so excited to try the food. Everything was so delicious. The only thing is that there was noticeably more chicken then beef which my boyfriend pointed. All in all I will definitely be coming back here! read more

Kumo Japanese Cuisine - Lunch Teriyaki Bento - Japanese Near Me - Franklin Square, New York

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I'm new to the sushi game so my judgement might not be the best, but I enjoyed my time here with my friend the other day. Quick and polite service. I've had sushi maybe at 3-4 different restaurants but this cuisine was by far the best I've had so far and tasted fresh! It's a nice environment inside as well, date night, friends night, family night. Will be back. EDIT: went back two days ago and my friend enjoyed his sushi as well, says it was his best so far read more

Kumo Japanese Cuisine - chicken teriyaki box with shrimp tempura, shumai, and I believe these are California rolls with rice and vegetables on the side - Japanese Near Me - Franklin Square, New York