My sons and I have loved having Dr. Cerone and associates for dental care for many many years. His…read moreteam is phenomenal!! I have to say that the people who are doing the scheduling and rescheduling of appointments is not up to the high caliber of professionalism and perfection of the previous schedulers. Last summer my college son's summer appointment was canceled! Appointments are hard to come by and we always appreciate the attempt to reschedule. And in fairness and to be helpful, we always cancel and call ahead if we have any changes that need to be made. I just got stuck again and have lost out on my December appointment due to carelessness. We have always booked appointments a year in advance and it's common to need to move a date when you book that far ahead. I recommend you check often if you make any changes to your original schedule AND verify appointments.

Before I start, I do want to say that the staff of this office - absolutely delightful. Very sweet…read morepeople who are very professional. Love the office - clean and respectable. After calling around to several different dental offices in the area before making my choice, I chose Dr. Cerone almost entirely based on Eric, the receptionist who was one of the most professional, efficient, and knowledgeable dental office receptionists I have ever met to this day. Unfortunately, he does not work there anymore, and unfortunately, the dental care provided did not match the care he provided. I went in to get a root canal and a crown. After receiving my root canal at a great endodontist that Dr. Cerone's office suggested to me (endodontist did a perfect root canal - endodontist was, again, suggested by Eric), I went back to Dr. Cerone's office for my crown. Out of respect, I will not name the dentist who treated me... But I will say that I made 5 EXTRA trips to this office that did not need to be made because my crown was poorly made 4 different times. I calculated, and I spent a minimum of 11 extra hours in that office that, had the crown and all the procedures been done right the first time, did not need to be spent. I am an extremely patient, forgiving person... But even I will say that 5 extra trips and 11 extra hours for a simple crown is excessive. Even then, I did not complain - I understood that sometimes people make mistakes and maybe the entire thing was not completely in their control (they send their crown molds to an off-site location). I wasn't going to write a bad review, even when I knew that this kind of treatment and care deserved one. When I requested to have a few simple fillings done out of precaution (because I did not want to go through the trouble of another root canal... surprising, I am sure) and I asked for a discount for all my troubles, they simply said no. Now THAT, my friends, is overkill. When you know the extreme amount of time and trouble that one of your patients went through for a simple crown from one of your dentists and you won't even offer a simple discount after all that... That is ridiculous. And that's saying a lot, coming from me. To top it all off, when I went to my new dentist a week or so ago, he took a look at my X-Rays and immediately asked, "Who did your crown? This is not a very well-done crown..." and proceeded to show me why. He did mention, however, that the endodontist who did my root canal did an excellent job. All of this to say - I can take people making mistakes, even multiple ones. I do believe that if the mistakes and less-than-acceptable treatment/care is excessive, the care provider should make amends or some sort of effort to placate the customer. Bad customer service and care on TOP of excessive unacceptable treatment is not okay. Period.

Going on 15 years as a patient of Dr. Grover Sharon is the…read moreabsolute best dental hygienist ... those two make a great team and help me keep periodontist disease away! I highly recommend them

I had been seeing a dentist regularly and getting my teeth cleaned every 3 months. I decided the…read moredrive to my dentist was too far and switched to one much closer who referred me to Dr. Grover immediately. I had surgery within a month and I will never go anywhere else. Dr Grover was very detailed and has taken great care of my gums. His hygienist has been with him for 25 years. Sharon was the BEST I have ever had. Great experience today. Thank you to the best team. Jo C.

I had an exceptional experience with Dr. Gabriel and Michelle, his assistant. He listened to my…read moreconcerns and explained in detail and with a mirror exactly what was going on, what to watch for, and how to care for my gums better to prevent further issues. He practices with a unique blend of warmth and honesty that is equal parts comforting and clarifying to the patient. I would recommend him wholeheartedly!

Dr Gabriel is highly qualified but also very clear on what can be done. He let me decide level of…read moreprocedure and cost that applied. His staff are just incredible! Julia Dodd PS I am very picky and my only medical issue is my teeth... so I really pay attention to what happens.

Kindest people, always on time, fair prices! Couldn't recommend this dentist or staff any higher!…read moreGreat people.

Dr Solis and his staff are so friendly! Kenzie is very thorough with my cleanings! Although I've…read morebeen going to this office for a short time, they make me feel like I've been a patient for many years

I have struggled with Periodontal disease for years. I have been to several establishments during…read morethat time but have dreaded each visit. That was until I met Montana and the experience has changed for the better. Highly recommended! Thanks Montana !

I can't say enough about this practice! I've been going there for 15+ years! Dr. Frank, and…read moreeveryone in the office from Jenny at the front desk, who by the way has been there for 15+ years, to my hygienist, everyone was great! You are treated as if you are a member of their family! They have worked hard to create an environment, but is welcoming, and comfortable.Thank you!

I took my husband, who suffers from dementia, the day his mouth started hurting on a Friday. They…read moresaw him the day I called and were all very kind and understanding with him. The doctor explained that he will need an oral surgeon rather than removal in the office due to his medical condition. He was given antibotics for infection and they will find an oral surgeon for us as a soon as they open on Monday. I couldn't be happier with this place. We have been going there the last 2 years.

I have had a wonderful experience here. Dr. Basta and the entire staff have been so kind and…read morehelpful with everything I needed. It had been awhile since I had been to the dentist due to a number of reasons, and even though I need to get a decent amount of things fixed, they have been really helpful in working with my schedule and maximize the time I am there. The office is spotless, lots of cool technology, and I appreciate being able to watch and listen to Netflix during my crown and filling to ease my nerves a bit. I will be recommending this team to my family and friends!

Highly recommend. Convenient Southlake location with plenty of parking in the back. Very pleasant…read morespace, all the staff is friendly and helpful. If you're looking for a dentist for regular checkups and keeping your smile perfect, this is the place you want.

The only Dentist I trust after a traumatizing experience a few years ago with the dentist I had…read moreseen for 10+ years who had the worst bedside manner ever. Dr. Todd White, And the rest of the staff are all wonderful, friendly people who are sensitive to your needs. I'm a grown woman but I'm absolutely terrified of numbness shots/fillings etc after not being taken seriously when I was not numb after 6 shots years ago. I moved 6 hours away to Lubbock about 9 months ago and flew back just for this appointment as I felt like I had a cavity. After my cleaning, sure enough- I needed a filling, he was wonderful at making sure I was numb and comfortable before doing anything and he's just the nicest guy. They play great music and it really puts you at ease as they kind of hum along. This may seem super dramatic, but for me, this is an extremely valuable experience and relationship after the trauma I previously endured due to my low pain threshold. Thank you Dr. White & team! Also, Christi is always super sweet and helpful getting you scheduled/rescheduled/figuring out insurance with you etc. a rockstar couple and an amazing team all around!!! Thank you

Dr.A and the staff are awesome. Dental procedures are generally less than fun but the group here…read morehelps smooth out the process. The billing is upfront and has been accurate. They are organized and wait time are always minimal. The follow up care has been stellar. All in all I highly recommend this office.

I received osseous surgery and an extraction in April. The surgery went very well, but they grossly…read moreunderestimated my insurance coverage, and thus I have overpaid out of pocket by $1400+. They also billed my insurance for 2 line items that were NOT included on my treatment plan and I have no idea if they're a legitimate charge. I have tried to reconcile this a couple of times and was told their billing department is hard to get a hold of and was not provided a number. Upon follow up, I was informed that Amar in billing would be calling me shortly. Three days and I never got a call. In addition to the overpayment, they charged $299 for a post surgery 3-month perio maintenance on my treatment plan AND billed my insurance for it. Why in world would you charge me (and bill insurance!) for a service you haven't yet provided? That should have been my first red flag because I also paid that $299 at the actual appt in July. I believe that's what's referred to as "double-dipping" on their part. I have at least 3 more procedures (sinus lift/bone graft/2 implant placements) to get things as I'd like. When I met with them last week for the sinus lift treatment plan, they calculated my insurance at $0. Zero. Nothing, when I know they will at minimum cover most of the IV sedation, even if none the surgery itself (nor did they include any credit for overpayment from April). This puts me paying out of pocket for 100% of it, thus effectively being over-billed again once my insurance covers their part. Add in a billing department that refuses to engage with patients. I fully believe this business is dishonest in their billing practices. Dr. V is a great surgeon. He really is. But I don't trust them with my money, so I am no longer trusting them with my mouth. I am already seeking a new periodontist. I encourage anyone whom has/is doing business with ToothHQ to please check your insurance EOB against their treatment plan for any discrepancies. I sincerely believe this periodontal clinic is deliberately engaging in unethical financial practices.

I would rate this dentist 0 stars if I could. Literallly issue after issue after issue. Do not go…read morehere!! I came in for a cleaning, to get a broken tooth checked out. They checked it out told me I could keep my tooth and just put a crown on it. The dental assistant was great , however the male main dentist, not so much we will get more into that later. So I came in for a second appointment. They shaved my tooth down and put on a temporary crown. After a few days I had to come back in to have them shave down the temporary tooth because it was cutting my tongue. I let them know during the appointment that my mouth was still numb on both sides and they told me it would go away. Well it took over two month due to them hitting a nerve. The dentist response to when I told him my mouth was still numb was ," well... hopefully it will come back soon." I was then told the crown would be ready in a week or two, they told me they would give me a call back when it was ready. Three weeks goes by then five weeks, so I called the dentist and they were like it's ready, and set up an appointment. Still don't understand why I had to call them and not me but not the point. I go in to get the crown on, I explain to the dentist how it hurts to eat with the crown. He told me it was probably from the temp. Crown. So I go no numbing and no laughing gas because he told me there should be no pain. He takes it off , touches my tooth once. Instant pain down my jaw. I have him numb me then he puts on the crown and I move on with my life. I did my research was still having pain it said to wait a few weeks before calling back the dentist if pain was still occurring. So still I could not eat on that side of my mouth. I call back after a few weeks go by after seeing a different dentist since I don't trust them anymore. To inform them that the tooth they shaves and put on a crown on, had an exposed nerve and it was touching the crown and there was a gap that was not bonded from the tooth to the crown. The other dentist told me to inform them since they made the mistake to have them fix it. My insurance would not cover anything new to that tooth because they already worked"fixed it". Do you want to know what they told me? There is nothing I can do for you, you would have to go to a root canal place to have it fixed. Because they don't do root canals. My insurance will not cover that tooth anymore because they already worked on it. They made the mistake they need to fix it. I'm furious. I had to get it removed now because of the damages they have caused to my tooth. Please take my advise and do not go here. They will not listen to you or give you the help you need. Go elsewhere!

I got into see Dr Thorpe as a new patient very quickly. The office personnel are very friendly and…read morehelpful. That makes you love it from the start! I wasn't able to print my paperwork before I got there but it was no big deal.I got right in and did X-rays. Dr Thorpe promptly came in and was very friendly and professional. He answered all my questions. I was thrilled to find a great dentist!