Less than zero ... High Lakes Health…read more I have had a wonderful provider at High Lakes at the Shevlin building. He is my prescriber as I am a breast cancer survivor and have secondary conditions related to that. Lucky to be alive, trying to live my best life. That said, my doc went on vacation and without any warning, and upon refilling a particularly expensive medication that was not hastily prescribed, a substitute physician has denied it. My doc won't be back for a month. He's from Bend, young, very smart and has a family. My family and I have been very happy with his care. So disappointed to see High Lakes put a person whose in charge who would flat out deny a needful, long time medication. Btw NOT an opiate. My gastroenterologist who originally prescribed this medication has also left his practice and is set to join St Charles ... later in August. My referral was given a month ago, to smooth this transition because my stomach doc is the best in Bend. SCMC receptionist tried to find it, but said they are BURIED w a huge backlog of patients. Former and new patients. Not surprised, as he is an expert and he actually cares whether a patient can leave home w a condition like mine. So grateful he is staying in town. There seems to be an exodus of docs leaving the area. This is not continuity of care. It shouldn't take a behavioral health appointment to get my medicine or try and understand this idiocy.

They're a hot mess. They barely have any patients but an overcomplicated phone and corporate system…read morethat every time you try to get through to them it can ring up to 20mins plus with no answer. The Drs are out of touch and are siting there not understanding why you did not or dont schedule appointments many times referencing their wide-open schedule, or why you're late when you're literally sitting outside their door trying to get in. Just see how they created two listings on Yelp to disperse the bad reviews

My son's PCP at HLHC has been out on medical leave. In the interim he has seen two other docs in…read morethe clinic. Both have been completely inept. My son is on the autism spectrum and neither doc had any experience working with neurodivergent patients, nor did they attempt to make an effort to engage him in the conversation of his care. I sit with him during appointments (per HLHC's request). Based on the poor quality of care, I will be moving to another network of providers.

The front desk people are the absolute worst, they have no idea how to do their jobs, extremely…read morerude and unprofessional, constantly gossiping and not doing their jobs, they can't even answer their phones let alone give you the help you need. Disgusting service. I'd give them -5 stars if I could.

I joined IMWell about 6 months ago and for the first time in my life, I have a Doctor/Partner who…read morehelps me live well as opposed to just treating my ailments. Dr. Dawson has customized my exercise, my diet, my sleep habits and preventative supplements that have allowed me to gain strength, muscle mass and improved my overall health. Even though I am in my mid-sixties, I feel like I can continue to aggressively ski, bike, hike and other physically strenuous activities for decades to come. Many times I'll make an appointment with Dr. Dawson just to discuss opportunities to take my physical/mental capabilities to the next level. Thank you Dr. Sarah Dawson and Joslyn Gibson, PA.

I'm 73 and seen numerous doctors in that time. Dr. Ingrassia truly is one of a kind. His relaxed…read morestyle with a smile that is genuine starts the visit. He shows unending patience and asks probing questions that are on target to get to what's important. He delivered an immediate solution to my hip pain I've had for over a year. He was thoughtful of what would be good for me at my age to get some new benchmarks with labs I definitely need as it's been awhile. He summarized at the end everything we agreed on. I have found a treasure! And...I was referred to him by a doctor friend of mine who saw him! Doesn't get much better than this!

From the owner: Providing adult primary care services to the Central Oregon community. We are a comprehensive…read moreclinic that provides preventative care as well as a full range of internal medicine services. We are currently accepting new patients!

Dr. Kocurek is one of the most knowledgeable physicians I have ever seen (and I have seen a lot)…read more Her ability to manage complex cases across multiple disciplines is unmatched. The office staff is small but very efficient. I recommend Dr. Kocurek without reservation.

The staff are wonderful, patient and efficient. Dr. Kristin VanDomelen is a godsend as a physician…read more She is thorough, kind and truly cares about what is going on health- and life-wise. We are truly fortunate to be a part of her practice.

Dr. Nibler cared for my father for over a decade. She was proactive, attentive, and took more time…read morethan necessary each and every visit. He passed recently and she made daily visits to the hospice house where he was when he died. I live out of state, and knowing she was there caring for his complicated medical conditions meant a great deal. The social worker, RNs, GI specialist, and CNAs working on my father's case all made a point to mention to me how extraordinary she was. Dr. Nibler made an effort to call each and every one of them to follow up. They were astounded, because they generally have to leave several messages to hear back from a Doctor -- if they ever hear back at all. She is the best.

Best internist I've ever known. Thorough, caring, smart, dedicated, kind, hard working. Mark has…read moreprovided superb and compassionate care to me, my parents, and all of my closest friends. He goes above and beyond in every situation.

Dr. Backus was my first doctor since retiring to Bend in 2001. The fact that he received a Masters…read moreDegree with honors from Stanford University and a Medical Degree with honors from Duke University led me to his practice. What kept me was his warm and friendly attitude and his willingness to LISTEN TO ME, rather than jumping to conclusions based on his knowledge. He always spends enough time to ensure you go away feeling confident in mutual decisions.

I'm so grateful I found Dr. Sarah Dawson and IM Well. Unlike a typical primary care physician, she…read moretruly took the time to get to know me and my history and to explore a variety of solutions to my health problems. Plus her office is beautiful and you can reach her anytime. I can't recommend her highly enough!

I love that you can check in online before you even leave your house. I love that they have a sign…read moresaying to stay in your car and check in by phone if you're contagious. So nice to not be surrounded by sick people when I'm there for an injury! I went in for a headache that was getting worse every day and had started to progress to numbness in my arm. I was initially evaluated by an actual RN who was super nice and knowledgeable (I found out he used to work in the ER). Then I had a super thorough evaluation by a nurse practitioner. I truly thought something was wrong with my head but she knew to also check my neck and it was a neck injury! Great diagnosis and treatment. Loved being taken seriously (in Utah I have been blown off and misdiagnosed so many times I avoided urgent care whenever possible). So happy to know I can get quality care without waiting for my PCP to have availability!

Efficient and professional - after tripping on uneven pavement, I was in and out in 90 minutes for…read morean assessment, X-ray, and splint. Well done.