Overall solid shop. The parking lot kinda leaves things to be desired, but I wouldn't call the neighborhood rough. Inside is kinda "meh" and no frills, but that's not what I come here for. They have a great selection of products and all of the staff members I've spoken with are friendly and helpful. They have steep sales all the time, so definitely check online first! read more

DO NOT SHOP HERE THEY WILL SCAM YOU. An employee recommended a faulty pen to me. I paid $30 cash for it. The next day I came in to see if maybe I wasn't using it right because I couldn't get a hit. The same pink-haired woman who sold me the pen yesterday said it was broken and she couldn't give me my money back or a new pen because I didnt have my receipt. Even though she sold it to me. She told me that she couldn't find my purchase on the computer, which I find unlikely. Dont go here if you are looking to not get scammed. read more

Nov. 10,25 The first time I entered this shop, everything was wonderful, and I purchased a disposable at a good price. The gentleman today (the same person as last time) wanted to scan my ID into an unknown database. I refused to allow this and left the shop as there are plenty more dispensaries nearby; a quick search and a phone call verified my ID would not be scanned at next shop along our route. I refuse to allow anyone to scan my ID! Technology today will allow scammers access to digital identification and information, so I recommend everyone adopt this attitude; and shop only at store which will not collect your data. Happy Trails. read more

This is my go to spot in my neighborhood. There are plenty of places to choose from, but the staff here are amazing. ALWAYS. I look forward to seeing them during my weekly stops. Unfortunately, I may need to take my business elsewhere, as Kush21 doesn't seem to prioritize the safety of its wonderful staff. After asking where my favorite security guys were today, I was informed that this company had cut all security roles. I shouldn't need to tell you how UNSAFE this is. Not only from a business standpoint, but also a complete disregard for the safety of their staff members. I can't condone putting your staff of mostly women in harms way, just to get some . Please do the right thing, and pay to protect your staff appropriately. I'm available if you would like further information. read more

This is the only dispo I have frequented over the past few years. They are up front with their deals, and they want you to walk out of their feeling good. I have gotten the pleasure to know many of these folks by name- some of the kindest people who are the most knowledgeable about the product they're selling. read more

Good store, but CHECK YOUR VAPES BEFORE YOU PAY!!! They have an absurd BS policy you can't exchange unopened vape cartridges. Even if they know you purchased it 2 minutes ago, still obviously unopened, and the only reason you want to exchange it began as their mistake in the first place. I bought six cartridges. Before I left to go home, I checked to make sure everything was correct and I caught a mistake. Right brand, but a wrong strain that I cannot tolerate. I hadn't even put my key in the ignition before I immediately went back in to swap the wrong strain for the correct one. The correct one was missed by an easy mistake, but the cart had noticeably less oil. All of that particular brand's carts were inconsistent in volume so I asked for a standby different brand I knew to be consistent, but pricier. The supervisor/manager wouldn't allow an exchange because the store only accepts them if the cartridge is already opened and proven defective. They do NOT allow exchanges on incorrect and inferior product, unopened and sold unknowingly by an employee's mistake bought less than 2 minutes before. I asked why not since it'd just been bought, but all she could say is that it was store policy with no case-by-case rational wiggle room whatsoever. I would've expected some understanding on how nuts the policy was, but I was faced with an irritated, unsympathetic supervisor so I was forced to leave with an inferior product I didn't want (they don't do refunds on unopened carts, either). Had I been shown the cartridges to double check everything (which they used to do regularly), I would've stopped the sale and brought it to their attention to change before purchase (which I've had to do twice before with no issue). And it's not like I even had time to go home, mess with it, and then come back. The transaction, from beginning to when I left, was less than 10 minutes. With THAT said, I've been coming to this location for 4 years and this was only the 5th time in those years I've had a lame experience. The *good* reason to come is they have a sizable inventory and prices are amazing in comparison to the nearest competition. Recap/Tldr: CON - They have an utter bullshit return/exchange policy on unopened cartridges and they're unable/unwilling to explain why. PRO - Great prices; good customer service more often than not. read more

Gross and hot! Please fix your a/c. It's too miserable to shop. I don't know how the staff do it. Now there are flies inside! I'll be at every other dispo in Tacoma until it's fixed. I'm surely not alone. read more

Last 4 times I asked for fresh sticky Oz they say of its fresh get home dried out crap,even the $300 a Oz is dried out need harvest dates

This is my go-to dispensary in the north end. Every budtender I encounter here is INCREDIBLE. Knowledgeable, kind, patient, and gorgeous. I haven't been steered wrong by any of their recommendations. Love their prices, customer service, and selection. I'm definitely staying a regular! read more

The service here was absolutely terrible. The younger brunette female budtender really put a negative spin on the whole experience. An attitude adjustment is necessary. read more