I've been using Southwick Animal Hospital now for almost 10 years. They had made some changes and…read moreat first I was concerned what would happen. But visit after visit bringing kitty after kitty I can say that things have not only stayed the same, but even improved. What has changed is that now, on top of bringing my pets to them, I now bring a very LOUD and active toddler along.The girls who work the front desk have gone so above and beyond the call of duty for me. When they help me if my hands are full, or trying to keep her occupied, or cleaning up spit up or helping me with the kitties. They are just amazing. I've just recently called them because one of the cats Floyd suddenly had trouble walking. I could hear in the background dogs barking and phone ringing, a bit of chaos, but the woman who answered the phone could also hear in my voice that I was extremly worried about Floyd. She calmy assured me that Dr. Scatino would see him and would do everything possible to make him feel better. I had her undivided attention and she made me feel like I was the only person that counted right at that moment. When I did bring in Floyd he was thoroughly checked out and was spoken to as if Floyd was human... constanly being petted and stroked and just shown love. The doctor explained to me the most affordable options I had which meant the world to me, especially since I have quite a few cats.I even asked if they could possibly keep my "Floyd" for a few hours so I could go to work and they didn't even hesitate. They are there for the best interest of me and my pet.

I've never had so many bad experiences, one right after another, with any facility, let alone a…read morevet's office. The front desk people are impatient with actual animals, let alone humans. The doctors don't seem to know what's going on, medications aren't refilled on time, there's no accountability when things go wrong, and their office manager Courtney can't fix anything (or doesn't want to). Go somewhere else.

The excellent staff here took wonderful care of my brother's dog as she was aging & it was time for…read moreher to be put to rest. She rests in our hearts & minds now. We found comfort in knowing they would do whatever my brother was ready to do. They also sent a BEAUTIFUL condolence card that brought tears to our eyes! Top notch bedside manner & compassion for our beloved family member Bailey as she passed. Thank you SOOO very much Pet House Calls! Highly recommend Dr Leja she was wonderful & made this sad time so comforting for my brother & his family.

This man is incompetent. He failed to weigh my pets, failed to check the temps, and other basics…read more Only after my poor review did he start weighing pets. You get a quick appointment because he killed off his patients and isn't busy. I can tell you about the rabies vaccine and his withholding the certificate, and other things, but you should have an idea now about his lousy services. The other quack Dr Massaro the traveling vet fleeced me out of several hundred dollars, practically called me nuts, and failed to do a simple tick test to check for tick diseases, and that was the problem. Avoid them both and take your pets in to be cared for.

I had been looking for a new vet and was thrilled to find one that came to my house. I have two…read morelarge 100 lb Alaskan Malamutes and taking them can be a struggle. I was impressed with the care and attention my dogs received from the Dr. I needed a quick appointment and they were able to see me and solve my issues right away. So professional and loved answering my questions. I would highly recommend this vet.

Brought our cat here with what we thought was a minor digestion issue. After being charged more…read morethan 1K for a battery of probably unnecessary tests, we were coldly told that our options were either to put the cat down or go forward with a procedure that would require hospitalization and likely run 6-8K. Since we were surprised, and since the cat didn't seem to be in any pain, we said we needed a day or two to consider what we were going to do. The vet had us sign something saying we refused treatment since she, again very coldly, said that the cat was likely to die at home. After a few days of baby food, Miralax, and care at home, the cat is completely back to normal and doing great. Had the vet actually had a kinder, more caring demeanor, we may have made the mistake of listening to her advice. Thankfully it was clear from our interaction that she has no business being in this profession and we ignored her and left. Advise you to seek care literally anywhere else.

Lousy experience and it was very unnecessary! Our 15 month old, 5lb yorkie goes there to remove…read moreONE baby tooth that they thought hadn't come out. The bid prior to surgery was shocking, $1200-1500!!! ( Keep in mind, this was for one baby tooth). I went against my better judgement and decided to go forward and have the one tooth removed (BIG mistake). When dropping her off, we repeatedly asked to be called if something changed. They called us and told us she was fine. The baby tooth had come out on its own! They had cleaned her teeth ( Really,?!?!, a 15 month old dog needs a cleaning?!?!?!?) When we picked her up, we were given a bill for over $750.00 and told, they had to put her under anesthesia ($ 250 of the the total bill) because she wouldn't let them look in her mouth........ In addition, we told them we did NOT ask for a dental cleaning. ($175.) This represented $425.00 of the $750 bill!! Despite trying to work things out with them, our conversation went on deaf ears and we paid decided to the bill and leave. Buyers beware! I will NEVER go back there again! If they had called as we asked, we would have told them to do NOTHING and picked her up. They were, unwilling to compromise and very over priced! Go somewhere else!

I brought my shepherd and had the best experience. I cannot wait to bring my other 2 in. Daisy…read moresmells like heaven and was taken such good care of. I know fro the pictures you can't tell how great she smells, but trust me, she really smells amazing. Also, the employees were very concerned about her ears, and she had a bacterial infection! (This was pre existing obvi and had nothing to do with her grooming experience, but I loved how concerned they were about her)

Although my first experience was great and I rated this 5 stars... I had to change it to 1 after my…read moresecond visit, I later brought her in for a wash and blow dry (1 week later). When I picked her up she was still wet and had eye boogers. I paid a whopping 55$ to get a wet dog back with eye boogers. I believe they were two different groomers. The first time was done by a lady and it was great, the second was done by someone else and when I picked her up it's she was still damp and a mess.

Dr. Sidorsky was absolutely amazing. He was extremely compassionate and genuine. He helped my cat…read morecross the rainbow bridge and it was very peaceful and not at all traumatizing- which was my biggest fear, as I have never had to put an animal to sleep. I have spoke to my family members afterward and it brings me to tears when I explain just how calm and understanding of a human being Dr. Sidorsky is. Previously I had set up an appointment for my younger sisters cat and she also reported an amazing experience. I also referred my aunt after hearing about my sisters experience. She also had a great experience. I will definitely be contacting him again when the time comes for my other kitty and I will definitely continue to refer him to friends and family. I wish more vets were as compassionate. Thank you Dr. Sidorsky.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

I have been being my dogs to Kim for a few years, I have nothing but good things to say about her…read morefacility. my dogs are always happy to go visit her, my Newfie actually jumped out of the car and walked himself in. They are happy, fed and well cared for during their stays. I highly recommend Klassee K-9 to anyone who has to board their dog for a day or week.

Used Klassee last month when I went to S.Carolina for 3 nights. Had a great experience. . When I…read morepicked up Oscar he of course ran over to me as he was so excited to see me. Then to my suprise he went back over to Kim and was looking for love! I was a bit jealous honestly. I have been to places that when I pick him up he is shaking and nervous. Clearly he was very comfortable during his stay. It was clean and reasonable. Will be using them on my nedt trip!!

Shannon was the best choice we ever made. We called her when our senior girl dog was not able to…read moremake it all day while we were at work. We also had a boy dog who needed eye drops in the middle of the day. I told Shannon from our first meeting that Twinkie was my girl and she needed to take good care of her. Her response was exactly what I needed to hear. Shannon took such good care of her up until the day we had to say goodbye to our beloved Twinkie. I'm so grateful to have Shannon each day with our dogs. She was especially helpful with our new puppy who was very hyper! Shannon was so calm and patient with her. I highly recommend Shannon!! She has been with us for years now and she will be with us for many more to come.

Shannon is an amazing caregiver for your fur babies. It's reassuring knowing she's there for our…read morepups when we are away. We have had some high maintenance senior dogs in the past several years and she goes above and beyond without making you feel guilty. Don't know what we'd do without her!!