This place was packed! We got the original falooda and mango ice cream. Both tasted great. We also got the mango rasmalai tres leches cake which was a bit of a let down. It was delicious and moist for a treat leches cake but had hardly any of the mango or rasmalai flavor. Besides that, everything was on par and tasty! read more

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Worst experience they gave us a regular boring drink for $10.81 such huge rip off place don't even think to go there they think they can give regular drink for $10.81 omg and expect us to take it . We expected something good and special, never going there ever. read more

I stop by this place whenever I'm around for their Paan Pasand ice cream, a unique betel leaf flavor with fennel, dates, and mint that you won't find anywhere else. Their other ice creams are rich and creamy, but paan is always my go-to. The pastries are solid (Black Forest is my fav), and the Falooda is a full-blown dessert-meal with sweet milk, vermicelli, basil seeds, rose syrup, and nuts. Service is quick, and it's always a treat. I usually grab mine to go, so I've never sat inside, though there are a few seats available. read more

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I first tried this place in Austin when my friends took us there during a visit from Seattle, and since then, I've been hooked. Now, every time I'm in Dallas or Austin, I find myself craving it again. My absolute favorite here is the falooda. Honestly, it's the best falooda I've ever had. It has the perfect balance of vermicelli, chia seeds, and jelly. I've tried both the Shahi Malai and the Original Shahi falooda. I do wish they offered scoop customization like some other places, but still, the experience is worth it. If you're trying falooda for the first time or want the best one they offer, I highly recommend the Shahi Malai. It comes topped with rich kulfi malai pieces, ice cream, and nuts. As the kulfi melts into the mix, the flavors come together beautifully. I just wish it had a bit more jelly. The Original Shahi falooda has a nice rose milk flavor. Some might love it, but it's not really my taste. For me, the malai version wins every time. It just has that creamy, indulgent feel that makes it unforgettable. read more

Kwality Ice Cream - Shahi malai - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

I always order their rose faloodas and it's been delicious! I can't speak for the other items but it's my go to spot for a rose falooda

Worst place ever to eat. Price on website says, scoop of ice cream 3.69 and kulfi with faluda 7.69, went to the store price of scoop of ice creams 4.99 and kulfi 8.99 , when I talked to employee she said can't do anything because they raise the prices long time ago but didn't change on website, she didn't even apologize , looks like she didn't even care, she was rude , never going again, long time customer, I live in Oklahoma and visited so many times, scam read more

It's a good and bad thing that this place is so far from where we live - I can see myself easily trying all their ice cream flavors. I had to try the guava ice cream, which was delicious and creamy on its own. But adding the chili and salt take it to the next level. The staff are ok, not too friendly in my opinion. I also think it's ridiculous that they have no tables, just a bunch of chairs scattered around the place for people to sit. It is difficult when you have kids and there is no where for then to put their ice cream cups and it ends up a mess. read more

Kwality Ice Cream - Guava ice cream w/ chili and salt - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Great ice cream! The service was quick and they have some unique flavors to try! I would definitely recommend a trip here.

The place has a lot of amazing indian flavor ice creams. They had falooda, sundae, and birthday cakes. read more

Kwality Ice Cream - a display case of cakes - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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This place serves Indian flavor ice cream and falooda. I had kulfi falooda which was nice, but the price was way too expensive for falooda. Additionally, the line is always super busy and the place is very small, with staff who don't know how to manage it properly. Furthermore, the ice cream flavors are the same as other Kwality stores in the USA. Overall, the place has good ice cream and falooda, but the high prices and long lines may make it less appealing. read more

Kwality Ice Cream - Malai Kulfi Falooda - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

The falooda and icecream are too good. There are so many Indian flavored ice creams. My favorite is chikoo/ sapodilla and pan. Only problem is that there's little to no seating and main area is messy. Service is usually quick and friendly! read more

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The kulfi was good. They finally spent some money and renovated the place so it doesn't feel super ghetto, but.....there are no tables. Just chairs everywhere. Other cons - Way too much incense. This isn't the Hindu temple. It's an ice cream shop. They use styrofoam. It's 2024 people. Switch to paper. read more

If you want to try some Indians beverages like Falooda (Similar to Boba but pretty different in terms of ingredients)and Indian Flavored Ice Creams then this place must be on your list. Try Falooda & Pan flavored ice cream for sure when u r around. Free parking and Indian sweets and grocery in the same complex. read more

Kwality Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Indian kulfi (ice cream) and falooda (ice cream with pistachios/nuts, vermicelli noodles, and dried fruits mixed in) are this shop's primary pull. We were delighted to find traditional Indian flavors like kesar pista (saffron pistachio), malai (cream), chikoo (a tropical fruit in the mango/banana/jackfruit vein), fig, guava, and mango. While it couldn't compare to one of our favorite shops in Columbus, Ohio, it still gives that taste of Indian sweets that's a little hard to come by in this, Indian-specialty-cold-sweets-shop, storefront format in the US. We bought a malai falooda and got a pint of kesar pista to take home. We both agreed that the malai falooda was on the pricy side for what was received but a worthwhile treat for special occasions. We loved the thick straw that allowed us to enjoy the vermicelli noodles along with the creamy drink! The kesar pista kulfi was very hard packed and delicious though the nuts seemed a bit stale--which didn't stop either of us from enjoying it! We will certainly consider returning for any Indian kulfi cravings. read more

I love all their authentic Indian flavors. Fresh sugarcane juice is out of this world. Bombay Ice gola and Falooda are a must haves! read more

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This is a great spot to grab falooda. I tried the original falooda drink and it was great! The rose flavor, noodles, and malai kulfi ice cream all went together quite well in this drink. I will say that when I came here, there was a pretty big line here (as there was only two people working at the counter). So, you might expect a small wait when coming here. However, I would say the wait you might will be worth it. Overall, this is a great place to grab some falooda. read more

Their ice creams are good but staff is ready to fool customers. Once I asked for a paan kulfi pint to-go but they wrapped the box and gave me butterscotch instead. Today I asked for a mango kulfi and the guy charged me. Later he told me bluntly that they are out of it. I asked for money back so he told me that they can't refund my money and told me to buy something else. What kind of pathetic service it is? Don't be arrogant and stop being cunning w/ customers read more

Slow service. Superb Indian Icecream. Don't be fooled by the "all natural" label. They contain color and some artificial ingredients. If you're willing to make peace with the zootopia-style-Flash service, you're good. Tastes wonderful! Malai Kulfi 5 stars Cassata 4 stars Paan, Thandai and Rajbhog: 5 stars..true to Indian flavors! read more

Me and my boyfriend tried this place for the first time today and were very surprised at the wide range of flavors not only for ice cream, but shakes, cakes and more ! I was not disappointed at all ,the ingredients and flavors passed the Kwality check read more

Kwality Ice Cream - I got the chocolate Classic Shake and i will definitely be back - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

My favorite ice cream place! Their Malai kulfi stick is mouthwatering! Just like the kind you get back home! Awesome faloodas as well, although a little sweet for my taste. Masala soda is awesome too! read more

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Apologies for the brief review, but I just had a quick taste. I understand that this place is probably more well known for the sugarcane juice drinks, and my dining partner partook of that, but I was after ice cream. Although I wanted to try some of the Indian flavors, I was drawn to butter pecan (a long time favorite) and Ferrero Rocher, having been a fan of the candy for a long time. Both were very creamy and nicely sweet, but not totally off the hook on the sweet, which is a very welcome attribute in my opinion. The texture was pretty firm, as they keep it pretty cold, so I let it melt a little before consuming. I know some complain about the price, but the store was clean, the product was good and there was a lot of variety, so I'm OK with the prices. read more

This is the best place for kulfi. Don't bother looking elsewhere. I do wish they sold gallon sizes though. Hey the pista kulfi. They have other good flavors too. read more

If you are an ice-cream person, you would know what I am talking about! Variety of flavors - malai (cream), pistachios, mango, tuti-fruity, casata, rajabhog and many more! My personal fav is malai and mango. And the reason is other flavors that I tried - cashew and pista oozed of artificial ingredients! The decor reminds you of ice cream parlor in India from 1990s, albeit a little modern and more clean. I have never sat down and eaten here - always a to-go. And, nothing here really appeals me to have a seat! The one thing that does appeal me is the fresh sugarcane juice. It is worth the wait! I ordered 3 large ($4.99 each) and waited almost 20 mins. Although I do not wish to spend that much of time and money frequently. Once-in-a-while splurge is okay. The elderly lady who works the evening is sweet. I could see that she was pretty overwhelmed with the number of irate customers parading in and out. She was all by herself - which was one reason that all the orders were taking time. One star just for her hard work and ability to smile throughout the time :) Not sure about how clean the facility is - the premises look okay to me. And one thing cool about it is - you can club your grocery shopping and eating out activities with India Bazaar, Royal Sweets and Bawarchi Biryani in the same complex! The ice cream definitely wins over the one from the frozen section in IBazaar! Do give it a try once! read more

Kwality Ice Cream - Freshest Sugarcane juice!! - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

bad customer services I used to grab the shaved ice and ice cream in the store, but I m very disappointed today, like some other customer mentioned earlier in the review, the staff in the store will try to fool you. I mentioned to order cardamom pista ice cream and they gave me pistachio kulfi, they said it's the same thing, but hell no, these 2 taste totally different! I checked with their customer services, got confirmed they are different, if you don't have , don't try to sale just tell your customer you don't have that. The owner was so pissed and accused me making a scene which I simply pointed out they tricked me. Do honest business and be decent please, if you not try to fool me I'm not even going to make the purchase at first place read more

One of our friends recommended this place for authentic Indian icecream and this place lived upto our expectations We tried the exotic "paan" icecream and butterscotch and both of them were awesome!!! Butterscotch icecream reminded me of the ice creams back home Try out the paan icecream if you haven't had it before. read more

Kwality Ice Cream - Butterscotch and paan icecream! - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

We decided to check out Kwality Ice Cream after reading an article in The New York Times about how it got started. We stopped here on the way to a friend's house in Irving after a dinner of Korean fried chicken, and popped into India Bazaar to pick up some dry goods since Austin doesn't have any quality--pun intended!--Indian supermarkets and those are about a dime a dozen in Irving (a ginormous bag of bay leaves for $1.50, pounds of red lentils for a couple bucks, wet tamarind, etc. bulk deal amazingness, etc.). But we digress--back to the ice cream. We were the only people there when we walked in, and the man helping us was really nice, although there were a couple of surly looking millennial girls hovering over him. He let us try a few of the more "exotic" flavors out of curiosity since we knew we would never order full servings of them. We finally settled on one cone with pistachio & Ferrero Rocher and another cone with butterscotch & honey roasted almond. We loved butterscotch the most because the flavor really came through, and you could taste the cardamom in the pistachio, so that was a nice change of pace. The honey almond was pretty bland. The thing about Kwality is supposed to be its creaminess, and it was creamy, but not mind-blowingly so. It was ice cream, it was good, and it cost $13. Happy to have tried it once, but won't try it again. read more

Had the pan masala icecream in the sugar cone. Flavor was different; very delicious. I could actually taste the pan leaves in it. Just wish that they were a little more generous with the quantity (that accounts for one less star). Best thing was that they followed all Covid safety precautions. I will be coming back to try other non-traditional flavors. read more

Kwality Ice Cream - Pan Masala Icecream in Sugar Cone - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Many flavors, small scoops, tasty ice cream, high prices, dingy surroundings, lots of rules! read more

Kwality Ice Cream - Also: no credit cards under $5 and no Amex - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Really small place. Super busy on a weekday evening. A lot of ice cream/desert options. Felt it was a bit pricey for some of the drinks. Really nice to try all the Indian ice cream flavors. Tried the casatta, chicoo ice cream and the mango kulfi and all were pretty good. read more

I agree with other reviews that this place is too pricey. I got a rose caramel kulfi ice cream and it was about $4 and it's a thin narrow stick. It's was pretty good, a little too sweet like most things I tried in there but this particular flavor wasn't bad. It's not worth $4, maybe $2. read more

Kwality Ice Cream - Rose kulfi - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

I am normally not an Indian sweets, cakes, kulfi, ice cream etc fan. This place was sooo good though. They let me try a few samples before I picked butterscotch. It was so creamy and fresh tasting. Prices were really great too. I can see myself coming here again for another ice cream fix! read more

Authentic Indian flavors - 4.5 stars. really good. Cleanliness - 2.5 * Price - 2* - this is just ridiculous. Short term vision. Will never build up steady and loyal patrons. read more

Worst experience ever. Unclean and took forever for someone to come from the back and serve us. Totally overpriced for ice cream. Two single scoops for my 5 year old and his friend were $6+ with no toppings or extras. Never again. read more

Kwality Ice Cream - What? - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

1scoop is real biggg n costly here. They cud instead reduce the price n quantity. But money making tactics rules. Cleanliness is extremely ignored. Chairs n tables there are never cleaned. U cant hangout with family or friends inside. Service is ridiculous. Younger lot probably teens freak out inside the staff room. U may have to wait longer times for someone to respond to u . read more

They served two families that came in after me even though I was standing in front of the cash register. Can't think of a good reason why. The ice cream and mango lassi and mango masti were good, but personally I would go elsewhere. read more

We went in today with 5 kids and 3 adults. Apparently they don't let you try any flavors and only 3 in the party can try Which is ridiculous read more

If you are looking for indian/exotic flavors of ice cream this is the place to go to. I usually like their falooda/dry fruit. They could strive to improve their customer service by staffing more people as its always crowded and keep it more clean. read more

Best place for you if u want try Indian ice cream flavors. Thandai, paan pasand, orange mango pineapple, rose are there best flavors apart from the falooda's read more

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Love all the flavors here! They have everything you could possibly imagine. All Indian popular flavors (including fig and walnut) to reinventions of more Indian flavors (Mango-Pomegranate). In addition, they have more traditional American flavors (Cookies n' Cream) as well as reinventions (Ferrero Rocher). Only thing, I think the staff should be more overly friendly. You're in the service industry - no matter how late it is, you have to do everything you can to please the customer, especially when they just spent $40 in your store! I will note, they let me try just about every flavor I wanted to, without griping! My favorite flavors are the Apple Custard, Fig and Walnut, and Mango Pomegranate. Though I usually love Cassata, and while Kwality's is good, I don't like Tutti Fruti, which they use in their Cassata, so I work around that flavor. All in all, great place. Would come back often. read more

Great ice cream low price very kind staff. Has an Indian theme. Very unique flavors. Also offers cakes. The mango ice cream is delicious. Great place for kids. read more