I had been looking to get my house deep cleaned and based off of a Google search went with this…read morecompany. 1 person arrived and asked me what service I was getting. The other person arrived about 10 mins later and asked me where the other person was. When they finished, I looked around the downstairs quickly, saw a few things and 1 of them took care of it. They rest of that day and the next day, I saw plenty of evidence to suggest the deep clean part didn't happen. There was visible dust on multiple blinds still, dust on a couple of light fixtures, coffee table bottom area extremely dusty, a few baseboards not dusted, etc... The business reached out to see how the service went and they were on it immediately to fix it. They sent another set of people a few days later with 1 of them being one of the same people from before. I walked them around, showed them the spots missed and they took care of it. All in all, it was an okay experience.

Alex cleaned my home today and I was amazed at her thoroughness. She completed what I would…read moreconsider more of a deep clean and my house is sparkling. She took her time and worked diligently to make sure my house is ready for Christmas with the family. I am very impressed and I'm so thankful that they sent her today. I got some bang for my bucks! I have been using Best Clean Ever for two years and they have been incredibly attentive to my needs and flexible when needed. I'm glad I found this company and would absolutely recommend them to my closest friends or family. Great job Best Clean Ever!

Víctor was amazing! I have a dog and kids so my carpet had stains from puppy accidents and spills,…read moreVictor came to clean it and it looks so clean! I was so happy to see it soo clean, it felt like I just moved in. He's very professional!!

D&A was recommended by neighbors on the NextDoor app. Victor came by to give an estimate and was so…read moreincredibly polite, conscientious, and transparent. I received multiple estimates; Victor was upfront from the beginning and advised that he may not be the lowest price, but assured me that they would provide great service, and he was absolutely right! We ultimately purchased our flooring independently as there was a specific color that we wanted. From Victor who came to measure for the estimate, to Kirin who handled the administrative matters, and the skilled workers who completed the job, everyone at D&A was a pleasure to work with! The completed the work fast, and our new flooring looks great! We were so pleased that we are already discussing redoing our floors in the rest of the house.

I've been waiting ALL day for these people to show up.. first it was by noon then by 3 NOW by 5…read more I have pets who are very unhappy and my house is a mess and NO carpet cleaners. If they do show up I will now have wet carpets ALL night. You need too add a zero rating.

The customer service is incredible. They not only went above and beyond to ensure my carpet was…read morecleaned (they asked for another day to do another once over) but they discounted my bill! I received content email notifications and a card after my rug was returned to thank me! Hand written none the less! Great place. They are now my go-to!

review for tiger dry…read more David did a GREAT job cleaning my sofa and loveseat!! It went from smelly and dirty to fresh and clean, thanks to his thorough hard work. He's a super friendly guy too and even loves my nice big dogs. He is so professional that I was taken for a loop when I found out he was not the owner; He is a technician. I felt guilty the I didn't have cash on me for a tip but didn't realize he wasn't the owner. Next time (and there will be a next time!!) I will know better.

Tiger Dry helped my mother clean her carpets. Apparently her kitty stained under a guest bed…read more You pay extra , well worth the fee. Two weeks ago I had them come to my home. Carpets and stairs look brand new. We had a younger kitty that threw up. With the extra cleaner our large office looks pristine. Best regards Lynn& Dale

Billy did an excellent job of cleaning the carpet in my apartment. He was very quick and responsive…read moreto my messages, and notified me via text when he was on his way as well as when he arrived. He is extremely thorough and got out some tough carpet stains! Also, his low moisture technique for cleaning carpets meant that I could move all of my furniture back into place just a couple hours after he was done.

Billy does an amazing job! He is a one man show, so you deal with the same person from your first…read moretext/email to the end of the job. He was so responsive to my text to set up service, and even wanted to know in advance what types of issues I was having with my carpets. His prices are the best I have found, and he takes the time to do the job thoroughly. And the results are astounding--my 29 year old carpet looks new-even the stairs. I have had many carpet cleaners over the years--he is by far the best!

Rogerio did such a great job on our carpets. We had just moved in and the landlords of our rental…read moredid not steam the carpets as promised. I really needed the carpets steamed cleaned since our toddler puts everything on the carpet in his mouth and we are expecting again in December... Since our children would be spending a lot of time on the carpets, playing etc I wanted to make sure it was done correctly. I contacted Rogerio and he gave me a great price. The carpets looked perfect when he was absolutely perfect when he finished. 100%%% recommend.

10/10 - PURE EXCELLENCE!…read more I purchased a sectional sofa from Facebook Marketplace and was told it was pet-free and smoke-free, but unfortunately that wasn't true. The sofa had a strong smoke odor. However, I thank God for Roger at West Floor Carpet Cleaning! Roger was VERY professional, on time, quick, and did an AMAZING job. My sofa now smells GOOD & FRESH and LOOKS BRAND NEW!! This was PURE EXCELLENCE and TOP-TIER work! I will absolutely be telling all of my clients and friends about him, and I will definitely use his services again. Highly recommended! Thank you from Favour Salon LLC

I unfortunately have a puppy who happened to have explosive diarrhea all over my carpet one night…read more It just couldn't be helped and there was nothing I could do but watch in horror as it all played out. Knowing my "Little Green" spot vac was not going to be able to tackle this challenge, I started looking up Carpet Cleaners in the Durham area. Thank god for Jason. Not only is he super personable to make you feel comfortable, but he and his team are super professional, easy to schedule with, and most importantly, made my carpet look brand new at a price that didn't break my budget. I can't say enough about Professional Carpet Care - please look no further if you're looking for experienced professionals. Jason and his team are exactly what you're looking for.

After researching various companies on Yelp, NextDoor and Angie's list I called here because of the…read moregreat photos and reviews as well as recommendations. They were able to get me in the same week which is wonderful! I was very happy with their interaction and results, as well as the reasonable price. When I called they were running a special such as 3 rooms + hallway for $99 or 5 areas for $165. I ended up also adding in the pet treatment and the carpets look new again [See picture!]. The owner is also very personable and I look forward to the next visit to keep these carpets looking fresh and bright!

Leonine was contracted by our housing provider to "check our outlets" but Leonine realized the…read moreissue was outside their scope and directed us to contact our energy provider because the issue was outside the home. Our home had partial power due to our home losing "a phase"The local energy provider fixed the issue. Leonine returned to fix the breaker panel. Mr. Tim came out and was a model of professionalism. I asked for his credentials, he presented them. Any question I asked, answered deftly. He helped to get my home fully functional when the heat was out and the HVAC still needed to be repaired, he made the call and facilitated the HVAC service. That is how you not only do your job but take care of people. They are a true Service to the community.

DO NOT USE THIS COMPANY!!! I am a landlord that was provided this company via Lessen and RentRedi…read more Their technician came for a backup toilet issue. The tech claimed to have unclogged the drain, but my tenant still could not use the toilet. Their notes claimed the sewer line from the house to the street was clogged by tree roots (there are not trees near my line) and a collapsed pipe. I tried to contact the rep to ask about a time to finish the job (Friday, October 17th). She told me they were really busy and would call me back end of day. That did not happen. I called them again the next day (Saturday, October 18th), mailbox was full and no contact. Had to call another plumber to resolve the issue. The other plumber sent pictures of the sewer line, no collapsed line and no tree roots. Fast forward to today (Monday, November 3rd), I noticed a charge on my credit card from Lessen/RentRedi for services from Leonine. Therefore, I will be seeking a reversal of charges on my card because you all did not complete the job and left my tenant without a working toilet and had no intentions of coming back to fix it.