Beware!!!! I went in for inspection and oil change! They stripped the oil plug and the owner told me they did it! Then he proceeded to tell me it would be $225 an hour (estimate up to 5 hours) to remove the stripped oil plug (that they stripped)! When I said no I'm not paying to fix something YOU broke. Then, the owner proceeded to tell me that my car was not safe to drive because when they stripped the plug it caused an oil leak! Then, he backtracked and said they didn't strip the plug! He said it must have happened the last time my oil was changed. They did my last oil change! I took my chances and left and drove over to another service station. The owner of KwikKar is dishonest. He changed the story after I left my review on Kwik Kar. You read, you decide look at the other 1 star reviews. how he always blames the customers. He accused me of a DIY on my own car. I'm a 57 year d woman. I do not work on my own car! He's dishonest! read more

My 22-year-old daughter brought her vehicle in for an AC issue and was quoted nearly $700 just for diagnostic work. I chose to get a second opinion and took it to NTB on Eldorado and Lake Forest where the problem was fully resolved for $350. Based on this experience, I'm very concerned that your technician may have attempted to overcharge or take advantage of her situation. That's extremely disappointing and has led me to lose trust in your business. We won't be back ever again read more

I came in here for an emissions inspection on my new-to-Texas car, cost me less than $20. The service was friendly and quick. Special shout-out to Leslie at the front desk, she's great! read more

Great great service. Was quick, helpful and efficient. The best Kwik Kar location in North Texas

Walked in today as my car was showing an alert that engine coolant was low. I was quickly checked in as I was already in the system. I was worried if there was a leak, but the issue was quickly resolved. They also took time to explain that the issue was due to coolant issue and how I can check and fix if it happens again in future. All in all a great place and value ,if you have a vehicle issue and to get a honest opinion. read more

I went there on 8/26 for an alignment. I received a text with a list of things that they said was wrong with my car, I.e. my oil was low, my air filter was dirty and there was an oil leak by the pan. I didn't ask for this service and knew that this was not true as my dealership just serviced my vehicle on 7/10. Kwik Kars fast to say that they could get these repairs done for 500. I took my vehicle to Honda on 8/27. My service advisor, the service manager and the technician looked at my car. My oil was not low and there was no oil leakage that Kwik Kars was saying there was. I showed them the pictures that Kwik Kars took and they said my car didn't look like that. My car had been serviced by only Honda since it was purchased brand new in 2017. I asked for my money back from Kwik Kars as I can't trust they they did the alignment and was given a ride response and laughed at my Aaron and Isiah. I have disputed this charge with my credit card and will file a BBB complaint. You cannot trust this place read more

Come see Paul to get that car running right for you and everyone here is super nice and helpful

waited 20 mins, first in line at the desk, rung the bell & no one came to help me to get an emissions test. a guy came in & helped everyone BEHIND me in line. i left. i hate having my time wasted. read more

I love this place! I've been going to Kwik Kar for years now. I've had my Jeep almost 4 years and I used to get my older car repaired here. Now it's the only place I take my jeep for oil changes, inspections, repairs etc. Always very honest and VERY reasonable pricing. read more

Very nice location. Gentleman and I joked about his bad eyes and my bad hearing (he'd speak louder if I could read small print on registration). Perhaps he took pity on the elderly and honored my $5 coupon that expired previous day. Nothing like fast, friendly service with a little laughter to start off morning. I will definitely return! read more

Kwik Kar At Craig Ranch - Auto Repair Near Me - McKinney, Texas

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I usually do not make reviews at all but this experience I needed too. Carl is so knowledgeable. He is so good at what he does. I'm very very impressed with my experience here and I'm so glad I came here for my oil change! I highly recommend this location!! Thank you Carl!!! read more

I had a wonderful experience during my visit. Needed a state inspection and not having an appointment, they were able to take care of me quickly. I was in and out in 20 minutes. The customer service was awesome and I highly recommend this business. Give them a try. read more

This team is freakin awesome. Been going here for 2 and a half years now, and they never disappoint. They're all very kind and knowledgeable, and of course, they're quick. They never try to stiff you like other shops do. They take the initiative of bringing you to your car to explain the work they're doing, and things you should get done if it may cause an issue in the future. They also give you an EXACT estimate of the cost to perform a task before billing you. I've never once had a bad experience here, and I've owned 2 different cars in the length of time I've come here. This is the best car shop I've ever been to. read more

They have the best waiting room by far of any auto shop I've been to. The technicians are courteous and take the time to explain any issues they find. Carl specifically was very thorough reviewing the maintenance and repairs my vehicle needed. read more

Carl was great man, walked me out to the car and went through everything he did and felt might need but didn't push anything on me. Took great care of me and I will definitely be back. read more

Great friendly service. Ericka at the front desk and Carl are wonderful and explain everything . Would highly recommend.

Super friendly staff. Kwik Kar was clean, welcoming, and fast. These folks understand customer service. A+ read more

Hands down the best car maintenance experiences that I've ever had. Incredibly quick and honest service. Carl did an excellent job walking me through the details of the oil change and was very thorough. He broke it down and made it very clear for me to understand what needed to be done to ensure my car was running smoothly and efficiently. He helped highlight that I also had rodent droppings in the engine bay and saved me a ton of headache in the future. From check in to exit, this place was absolutely top notch. read more

I live in the area and I really appreciated the service here. The best looking car service place ever. EVER. Huge waiting room where you don't feel like you're sitting on top of people. The chairs are very comfortable and large. I appreciated this so much! I came in for an oil change and the man who helped me told me other problems I had with my car and gave me a quote which I really appreciated. He said he looked at my car and everything looked good and gave me suggestions. The owner was also very nice and called everyone by their first name when retrieving their vehicles. I do think that the price was kind of expensive...I normally go to Walmart where my oil changes are around $35 and here I paid $46. I might return just for the convenience but the place is really nice and neighborhood friendly! read more

I've been here twice. Once for state inspection and once for oil change. Both times I got great customer service. This location is clean and spacious. They've checked my car out fully and had me in and out fairly quickly. read more

Kwik Kar At Craig Ranch - Check in desk and complimentary coffee and water. - Auto Repair Near Me - McKinney, Texas

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Carl provided the best service I've ever received. Friendly, knowledgeable, honest. 5 stars.

We took my daughter's car in for a taillight and received the best service from Carl! He saved us time and money! He was quick, knowledgeable, and very friendly! Highly recommend read more

Service technician Carl was very helpful and explained in detail everything that was done to my car, including future maintenance and some suggestions to help prevent future problems. Overall a great experience with excellent customer service. read more

I was waiting by the oil change section for over 20 minutes and none of the employee bothered to ask if I needed help with anything!! Very poor experience read more

Kwik Kar At Craig Ranch - Auto Repair Near Me - McKinney, Texas

Kiwi Kar has been our family's go to. Carl did an amazing job of helping educate me on all things related to my car and really helped me when it came to deciding what needed to be done to my car, staying conscious of finances. He was amazing to work with and understood my lack of knowledge. I always recommend Kwik Kar and ask for Carl! read more

I have never experienced such a thorough oil change that was educational while showing me what needed to be done and why while showing me as proof along the way (that what they said they did, they actually did). Carl also showed me why certain things did not to be done while teaching me why so I felt confident in potential future needs of my car! Carl was the best tech I have ever had and will come back for that reason!!! Thank you!! read more

They are awesome here. Super friendly and nice. I was in and out in 20 minutes. The waiting area is very clean, as are the bathrooms. They explain things very well. They go above and beyond, the battery in my key fab went out and so was buying a new battery. The service tech at the counter was very nice and asked if he could put it in for me. I just thought that was a small act of kindness. I will definitely be going back. I also think there prices are reasonable here. read more

Kwik Kar At Craig Ranch - This is the front desk. It is super nice and super clean. - Auto Repair Near Me - McKinney, Texas

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This is the only place I will take my car for service! Carl is always great at explaining what my car needs (and doesn't) and shows me as he goes through it all. read more

My experience here was exceptional, as they always managed to get me in and out quickly. Carl, the staff member, was incredibly patient and took the time to explain everything I needed to know about my car. read more

Broke a bolt while changing oil and would not admit to it. Oil dumped out in my drive way, after leaving Kwik Kar. Owner tried to convince me that it wasn't their fault, he took pictures, had my vehicle towed & had our mechanic look at it. He absolutely without doubt said Kwik Kar damaged the bolt from oil pan & I could have got engine damage. Plus, was talking to our neighbors one day & she said they forgot to put oil back in her suv & caused damage & they would not take responsibility! Don't go there. Location in McKinney on Stacy/Custer read more

I took my car in for an oil change and had them look at my breaks, and I then took my husband's car in right after also for an oil change. Speedy oil change for me and they told me my breaks were fine. I brought my husband's car in too early as he had 4000 miles left and they told me to wait until then and topped off all the fluids, aired up tires and vacuumed the front area at no charge. I worked with and talked to the manager, the lovely lady up front, and two mechanics. (I wish I could remember their names-the guy who did my oil change was awesome) All were super nice and took care of me. This has also previously been my experience with them. I will keep going back. Also, I am always worried when I take my car somewhere that they will give me the "lady" treatment. nope. Respectful and honest. read more

I sat in my car just outside the garage doors for about 5-10 minutes before someone even acknowledged me. As I was waiting I noticed one of the customers was called to his car from the waiting room, my guess is to discuss an extra service the mechanic wanted to suggest. Eventually I was told to leave my car just by the garage door entrance and talk to the attendant at the desk in the waiting room and tell him I wanted an oil change. He asked for my information and the information about my car (I have an SUV). I was told the oil change would be $108 (maybe $109, I forget exactly). I suppose this is the going rate for an SUV that requires synthetic oil. As I was in the waiting room, I was called out to my car (by the same person who had called the previous customer out), and he suggested that I need a fuel injection cleanse and my break fluid changed as well. Each item would be $120-150. I decided to have my injectors cleaned, but opted not to have the brake fluid changed. After I made the decision he said the brake fluid was not that bad. Both of these may have been necessary, but I got the impression that they may try to sell extra services to everyone. I could be wrong, but I am writing this review to say, buyer beware. Know what you may or may not need before going to this shop. read more

Great place to visit if you need to get a vehicle inspection. They're quick, so no complaints about that. The second time I came here though, the wait was ridiculous. They need a bell, buzzer, or something for the front desk because if no one's there, you have no way of getting anyone's attention to assist you. I had to step into the repair area and wave a guy down for him to even notice the 6-person line forming in his shop, and even then he took his time to finish telling some dude a joke or whatever he was laughing hard about. I needed up walking out because I was fed up at that point. Poor customer service and even poorer customer experience. read more

State inspection - walk in - I was pleasantly surprised how quick they actually are! Very nice team working at this location. Will return for oil changes etc. read more

First time for a state inspection at this location and what a wonderful experience. Carl was courteous, helpful and very informative. I was in a hurry and he was on it to get me in and out. I will switch to this location instead of the one closer to my house, due to the customer service the team provided and the prompt service, especially Carl. read more

Good local Kwik Kar spot. Great experience each time I've been here with all my cars. Very clean waiting area.

My family and I just moved to The Great State of Texas a few months back and we needed to get all of our vehicles inspected. My wife met the owner (Bryan) and was impressed with his honesty and demeanor, so needless to say I was voluntold to bring her car in for an inspection. He was just as my wife described and provided us with mountains of useful information. A month later I brought my personal vehicle in to get some repairs done and the vehicle inspected. I have a heavily modified 2003 import and I was afraid that I wouldn't be able to bring the car up to par to where it would pass. I was introduced to Chris and he provided several options on what I would need to do to get the car inspection ready. Chris and another awesome tech (sorry I forgot your name) went through my car with a fine tooth comb. They repaired several issues and I was able to get my car to pass with no issues!!! The price was amazing and my beloved WRX has been running like a champ ever since. I can't say enough about this shop and how impressed I am. My family and I will surely continue to use them for all of our auto care needs. Thank you to everyone at Kwik Kar from a proud Marine Corps Veteran. Semper Fidelis read more

I appreciate the service, communication and knowledge Lowell shared . We dropped my daughter's car off and he went above and beyond helping us get it repaired using the warranty we had and didn't try to charge us for unnecessary repairs. I wouldn't hesitate to go back for a major car repair if Lowell is still there! read more

The staff were friendly and the services fast. Carl went over a detailed report for everything performed for me while I was there. He went above and beyond for an oil change. I would highly recommend this place and I will personally be coming back. read more

6 hours ago Went there to get my car worked on and they were trying to charge me 4 grand and said that might fix what's wrong with your car. Took it to The Tire Shop in Bedford and got what the actual problem was fixed for less the $1,000 read more