Just the other day I ran out of ribbon for my fax machine. We were not going to be open the next…read moreday so I went on the Laser Printer Technologies web page and sent them a request, desperately pleading for them to bring one by on Friday, the next day we would be open. I called Friday morning not knowing if they had received my email. Well, not only had they received it, they told me the had one shipped (rush). By 10 a.m. Friday morning I had my ribbon. These people and this company is great! The customer service is above (way) average and the prices can't be beat. Thank you so much for being such a great company. Jane Lang Community Chiropractic Health Center Office Manager

This business offers great service. I bought an HP laser printer from them about seven years ago,…read moreand it is a workhorse. I have more than gotten my money's worth. When I need a new printer cartridge, all it takes is one call and they will deliver one to my door either that same day or next day. Service is outstanding. Friendly, responsive. Any problem and they are right there to fix it.

I was having trouble explaining what I was seeking. I appreciated the salesperson being patient…read morewith me and my fried brain. I got my badge reel thingie. Hooray. It has fish scales and is blue. This is a good thing. I often want noise cancelling headphones or misc tech stuff or random snacks, Staples has those in abundance.

Fair pricing, good products, store is clean and organized, adequate staffing, easy to find what I…read moreneed or staff is available to help

Heather did a fantastic job waiting on me. She explained well and efficiently processed my…read moretransaction.

This UPS location is the best! In spite of how busy it can get, it runs like a well oiled machine…read morethus the wait time is negligible. The staff is friendly, efficient, knowledgeable and professional. A special shout out to Jamie, the location manager. I had the pleasure of working with her recently. I had a lot of items that needed to be shipped to CT. From start to finish...getting my items ready to be shipped to even helping with a claim that needed to be filed with UPS after delivery of my items, Jamie helped me with every step in the process. I was most appreciative when she checked in to see if I needed help with my claim. Jamie didn't just send me an email address for me to figure out the next steps. She followed up and even helped me send off my claim. Without her help, I'm not sure I would have gotten my claim paid so promptly. Jamie definitely went above and beyond for me...just another random customer at the Garfield location. Thank you Jamie! You and your team are the best!!

Don't trust Google to present the services provided by The Copy Shop. Case in point: I needed a…read moredigital photo to renew my passport. I entered the following search terms in Google: "traverse city digital passport photo". Google listed three businesses under the "Places" label, one of which was The Copy Shop. When I drove to the Shop, however, I was told it doesn't provide digital passport photos. Granted, this may not be the Shop's fault. I expected Google to list businesses which satisfied all five "search" words. Google may have been programmed to display those which satisfy even just a few of the words. Nonetheless, the result was a wasted trip. So beware: if you use Google to locate businesses which provide a service, and it lists The Copy Shop, call the Shop to verify it offers the service before driving there.

The Copy Shop worked hard to complete enlarged photos for my mom's celebration of life. They were…read moreso kind and thorough with their communication.

Friendly, quick, and professional! Had bought a digital gift card from a local store for my mom's…read morebirthday but the only thing in the email was a redemption code so I wanted to give my mom some thing a bit more substantial than an email print out. So the night before, did a quick design of an actual gift certificate with said code on it, and emailed it over to them with requested specs, and I was able to pick it up the next day.

I'm so sad that they are gone. I didn't need their services often, but when I did they were simply…read moreamazing and helpful. Best wishes for the future.

I ordered my wedding invitations from Northerly Design. In addition to them being beautiful and…read moreexactly what I was looking for, they were also easily affordable for my budget wedding and working with Gwen was a dream!!! She knew exactly what I was looking for and was so attentive to my needs and the details of making the invitations unique and beautiful. I don't plan on getting married again, but if I did I would use them again! I have recommended to all my friends who are engaged as well!

From the owner: We are a local, women-owned, copy & print shop – specializing in wedding invitations and business…read moreprinting! Black copies start at $0.07 and color copies start at $0.34. We also offer graphic design services on-site. Our qualified team uses creative vision while designing, copy & printing materials of the highest quality. We believe in providing a custom product and a positive experience with each customer we work with. Our team specializes in wedding invitations, copy & print, business cards, marketing materials, apparel, promotional products, and much more. Let us help you with your next project!

Judy is the most hostile and dismissive person I've deal with in a professional environment. From…read morethe previous comments, that must be who others have talked to as well. I'll take my business elsewhere until she retires. Good quality work. Problematic employee.

The woman who picked up the phone was short from the moment she answered the call…read more Even after I pleasantly first said good morning. Then, instead of being helpful with a photo project I was calling about, she made me feel like I didn't know anything and i basically I felt like I was bothering her instead of giving her business. Will find another service in Traverse City.