theft of service WAITING FOR REFUND SINCE they stole my money and when the manager tried to give…read moreme the complaint information he couldn't even find it! pos system is who they blame why have an Apple Pay option on your POS and it never works!!! rick holds no accountability for himself! The cash register workers are RUDE MINUS the one there today during this experience! it's AWFUL NEVER EVER GO HERE! i will attach video as well! never received a number for corporate after 20 minutes of waiting! NO ONE WILL EVER ANSWER THE PHONE!

I went in and prepared a coffee and then went to the counter and attemped to pay on the self serve…read moreapp. First it was going to charge me 25cents each for 2 creamers. Then after I removed the two creamers I could not get the card reader to process either of 2 cards which are good, and then when i asked for help the 2 clerks ignored me. I finally said, loudly, I guess I'm not going to be able to buy this coffee, and was still ignored so I left the coffee and creamers and left the store.

We were thrilled when Circle K opened it's new store in our neighborhood. Big, clean…read more But.....be prepared to wait in line forever!! It's always one employee on a register, 3 others on their phone, with a line all the way back to the cooler. Every time. Great place if you have time to wait.

the most rude, incompetent cashier while I was trying to get gas. She ignored my request and when I…read morehad to walk into the store for the third time she walked away from the register laughing. She displayed unprofessional inconsiderate customer service. I'll describe her simply because I was not going to walk into the super for fourth time only to subject myself to her treating me with actions she thinks to be appropriate, she's Hispanic, short and very much overweight with her hair pulled straight back in a bun and wears glasses. Lord help your establishment if she's management. Will not be patronizing this store or any stripes in Lubbock, TX any more! do something about your employees customer service skills!!! only selected one start for rating because system wouldn't allow me to select NONE!

Do not come here if you need gas literally all of their gas pumps are broken. ( key pad doesn't…read morework so you can enter pin ) literally came here and everyone is parked at the pumps and no one is getting gas

Great location for a quick fuel up! Clean and nice! Half price fountain drinks from 2-5pm!read more

Manager was terribly rude after the girl checking people out made a mistake. Took no issue with her…read more- mistakes happen, but he was quick to jump on me for it and with a really nasty attitude. Don't recommend. He sat there ignoring the other checkout girl as she chatted with some guy as two others were in line.

Someone in management at United needs to remind the young lady behind the counter that there is a…read moreconvenience store on every corner of this town. I don't have time to stand there and watch her talk on the phone halfway through checking me out...especially not when two other employees could have answered the phone. United typically has excellent service, but not this employee.

Nice to have a convenience store in the northwest corner of Lubbock, that is clean And reasonably…read morepriced. Getting a forgotten gallon of milk doesn't clean out the bank like other places. Nice people and well lit parking lot.

Time to complain, I buy a 12 pack every other day and a roll of Copenhagen snuff 2 times a week. I…read morehave stopped buying snuff at this Stripes due to there are no rolls only loose cans. I don't want loose cans of snuff I want a roll. I will stop buying anything at this location if the rolls don't make a return. Also fix the card readers on the pumps please. Staff except for one fella is fantastic. Please stop cutting all the snuff can loose from their protective roll. Please.

This place is the absolute worst. Almost no employees speak English. Roaches every where. The…read morepeople that do speak English are bitter about everything I would never review a gas station but fish place is such a bad place it can literally put you on a bad mood. Avoid this estabolishment at all cost

I just left the toot Totum On university and I I 27…read moreThe servers/ customer representatives We're pretty friendly Thank you to toot Totum For always hiring awesome people

First time for me stopping in at a Toot n Totum. Not too shabby for a gas station. For sure loved…read moretheir pecan coffee so I was sold on that.

Shonda was very nice and understanding, I was walking in the rain for 2 and a half hours trying to…read moreget food and get back to my house. She ordered me an Uber. The store looked very nice. She has a nice personality. Thank you again shonda

Yesterday, April 12, 2025, I was on my way home when I thought I'd go ahead and fill up Yesway…read more The service & pay at the pump card machine had me feeling "no way." So that's right - I eventually had to go in because the pay at the pump machine wasn't accepting my card. After waiting about five minutes at the counter with kids in my Jeep, a young man finally appears from what I assume were the restrooms with black cleaning gloves on still. No thank you, have a good afternoon, or anything after I filled up completely and he gave me my card back. Valero gas sold here.

From the owner: Yesway was founded on a simple idea: convenience stores should be...well, convenient! Because,…read moretruth be told, thats not always the case. Thats why our redesigned stores, our product and food service offerings, our loyalty program and our employees all reflect and support our brand promises of being customer-friendly, inviting and efficient. It all adds up to an enhanced shopping experience that provides terrific, neighborly customer service. At Yesway youll find: Cold & Hot Drinks, Snacks, Hot Foods, Alcohol, Western Union, ATM, e85, Diesel, Restrooms.