Kristina Ehlers was awesome . Went in for a ultegra crank recall and Kristina was keeping me…read moreinformed every step of the way. Although my works order is zero due to Shimano recall comp, I will purchase a few things just as my way of saying thank you . Appreciate the professionalism and prompt service.

Fast Service. Good work. Fair prices. We have had good…read moreexperiences finding accessories here and upgraded mountain bike with hydraulic breaks.

The workers were super kind! I came in with little knowledge, but I instantly felt comfortable, and…read morethey fixed my problem very quickly!

Least intimidating bike shopping and repair experience I've had in a long time. Great selection of…read morehigh quality bikes for sale, mostly new but also occasionally used. Repair situation is great. In my experience, most repairs have been quick enough to take care of while you wait, which is completely unknown in my previous experience of bike shops. (I'm sure some repairs don't allow this, but it's never come up for me so far.) It's right downtown, which I mention only because it would be a pain to have to ride my bike to a part of town that isn't all that bike friendly. Pricing for repairs is also reasonable and in some cases they've simply not charged me. Hope to never be back! (hahahaha) but if I do, I know there's a reliable repair shop close to my house.

Why buy local? Over a year ago I purchased new pedals at Bike World. I took them home to install…read more I made a dumb mistake and messed up the threads. Mad at myself I put off getting this fixed. I punishing myself by riding an old bike and admiring my good bike hanging on the wall as a trophy of my mistake. Today I did the walk of shame to the store and confessed my mistake. I expected to leave my bike for a few weeks and to pay for new parts. What I got at the service counter was a knowing smile, a hey let's see what we can do, and a glimmer of hope. 10 minutes later with the proper tools and expertise I walked out the door with the problem solved. If your riding in Des Moines this weekend look for me. I'll be the happiest guy on the trail.

I bought a bike there a few months ago so I was allowed the first basic tune-up for free within one…read moreyear of purchase. Tune-up done last month, was able to ride the bike when the temps were up last week. Shifting was all over the place; chain skipping in low gears. I didn't have that problem before I took the bike in. Since the tune-up was free, the bike must have been given to a novice 'mechanic' who didn't know what he was doing.

Sean is great to work with. You can tell he takes a lot of pride in the work he puts out and is…read morepassionate about it. Some day I'll have him do a custom build for me.

I will not go back to Beaverdale Bicycles again. I had read reviews here on Google and assumed that…read morethis was a great place, yet it was not. They quoted one thing, then I received two calls saying they had to repair "extra" things. I originally went in and said it had two problems (the gear shifter not shifting and the back break not functioning). -I went to the store he didn't add my receipt up correct (15.00 extra) -He told me he didn't have the part he quoted me on the phone so he had to install a different one, more expensive, and charged me for it saying "you'll like it better". -He never rode my back to test it When I picked up the bike and got home I noticed the back tire was flat. You would think that a bicycle repair would have tested it by seating on it and riding the last time to check to see if the problem was fixed and noticed that the tire was flat, yet he didn't. When I went in he starting telling me that there was no way he did it. After talking with him he realized he had made a mistake, yet wasn't humble and gave me an apology that he said he "might have taken air out to fit the brake on and forgot later to put air back in" A week later after riding it, the bike still has one of the same two problems that I went in for originally, the gear shifter. If he had ridden the bike just one time after repairing it he would have noticed the gear shifter problem and no air in the tire. He didn't. I was given a quote for $65 for a tune up, and ended up paying $115.00. I could have bought a new bike from Walmart for that price. I will go to a better place that provides exceptional service.

Always amazing service and wonderful selection of sporting gear for every endeavor. The…read morehigh-quality equipment does not come cheap however. Check options at the clearance racks and you can find some deals. Interesting points program that you can utilize to save as well. This is definitely a location to find sporting equipment that you will not find in other retail settings.

This West Des Moines REI is probably the only one in Iowa. I stopped in to look at their luggage…read moreselection, before making a possible online REI purchase when the next member sale comes around. The store is sizable enough, with lots of familiar sections and selections that I've come to expect in other REI stores. Store staff were friendly and very helpful. I'm sure I'll stop by again during one of my fairly frequent Iowa trips.

Awesome service and quick. Understood what I needed and didn't try to upsell ne on stuff I didn't…read moreneed. Awesome.

Fantastic bike shop, with excellent customer service! Tis…read morethe season, it's April and that means it's time to hop on the trails, and stop at a brewery... right? Well if you are a casual biker (like myself) or a full on race king or queen.. Barr Bike has got you covered for everything you need. From bikes, to clothes, to helmets, to bike bells! I got my son a little bell for his little Strider bike! Which they also carry! They do repairs as well, and are bound to have something in everyone's price range! The gentleman working was super nice and eager to answer any questions we had! Great spot, another great bike shop in our community... Who's ready to ride!