Took my bike to two local bike shops and neither of them fixed the issues after charging me 100$…read moreeach. Took it to Eriks and it was fixed correctly for $75. Never thought a chain store would out perform a LBS but they did.

I took my Rad City E-bike for a tuneup up. They advertise that they will service any bike no…read moreproblem. I was contacted two days later saying your bike is ready for pickup. I loaded my bike up to get it home and realized that they did absolutely nothing to service the bike - not even the simplest of tasks like putting air in the tires!!! I called to ask them what happened and was put on hold and came back and was told that they tightened the bolts and that they 'don't sell that brand of e-bike, but I could always bring the bike back to put air back into the tires' Really? Two days and $50 later, my bike was in the same condition it was in when I dropped it off! Unsatisfactory service and a lack of concern! Save you money- go elsewhere!

Kristina Ehlers was awesome . Went in for a ultegra crank recall and Kristina was keeping me…read moreinformed every step of the way. Although my works order is zero due to Shimano recall comp, I will purchase a few things just as my way of saying thank you . Appreciate the professionalism and prompt service.

Fast Service. Good work. Fair prices. We have had good…read moreexperiences finding accessories here and upgraded mountain bike with hydraulic breaks.

The workers were super kind! I came in with little knowledge, but I instantly felt comfortable, and…read morethey fixed my problem very quickly!

Least intimidating bike shopping and repair experience I've had in a long time. Great selection of…read morehigh quality bikes for sale, mostly new but also occasionally used. Repair situation is great. In my experience, most repairs have been quick enough to take care of while you wait, which is completely unknown in my previous experience of bike shops. (I'm sure some repairs don't allow this, but it's never come up for me so far.) It's right downtown, which I mention only because it would be a pain to have to ride my bike to a part of town that isn't all that bike friendly. Pricing for repairs is also reasonable and in some cases they've simply not charged me. Hope to never be back! (hahahaha) but if I do, I know there's a reliable repair shop close to my house.

I bought a bike there a few months ago so I was allowed the first basic tune-up for free within one…read moreyear of purchase. Tune-up done last month, was able to ride the bike when the temps were up last week. Shifting was all over the place; chain skipping in low gears. I didn't have that problem before I took the bike in. Since the tune-up was free, the bike must have been given to a novice 'mechanic' who didn't know what he was doing.

I own a couple of bikes, one is a Trek Domane SL6. I moved to Des Moines last year and was in need…read moreof a new LBS (local bike shop), and found this massive, gorgeous store that specializes in Trek bikes - as well as other brands. My Trek had done a few thousand miles and needed some love so I had them do a major service on my bike. Got it back and it was like a new bike! Great service. I have been here many times in the past year to upgrade accessories and gear and have always had great service/conversations with the folks working here. And for heaven's sake, if you are looking to buy a bike they have THOUSANDS of bikes at this place!!! The selection is phenomenal! Be careful, if you love bikes you will fall in love with so many sexy bikes and the temptation to add another bike to your stable may overwhelm you.

Sean is great to work with. You can tell he takes a lot of pride in the work he puts out and is…read morepassionate about it. Some day I'll have him do a custom build for me.

I will not go back to Beaverdale Bicycles again. I had read reviews here on Google and assumed that…read morethis was a great place, yet it was not. They quoted one thing, then I received two calls saying they had to repair "extra" things. I originally went in and said it had two problems (the gear shifter not shifting and the back break not functioning). -I went to the store he didn't add my receipt up correct (15.00 extra) -He told me he didn't have the part he quoted me on the phone so he had to install a different one, more expensive, and charged me for it saying "you'll like it better". -He never rode my back to test it When I picked up the bike and got home I noticed the back tire was flat. You would think that a bicycle repair would have tested it by seating on it and riding the last time to check to see if the problem was fixed and noticed that the tire was flat, yet he didn't. When I went in he starting telling me that there was no way he did it. After talking with him he realized he had made a mistake, yet wasn't humble and gave me an apology that he said he "might have taken air out to fit the brake on and forgot later to put air back in" A week later after riding it, the bike still has one of the same two problems that I went in for originally, the gear shifter. If he had ridden the bike just one time after repairing it he would have noticed the gear shifter problem and no air in the tire. He didn't. I was given a quote for $65 for a tune up, and ended up paying $115.00. I could have bought a new bike from Walmart for that price. I will go to a better place that provides exceptional service.

Always amazing service and wonderful selection of sporting gear for every endeavor. The…read morehigh-quality equipment does not come cheap however. Check options at the clearance racks and you can find some deals. Interesting points program that you can utilize to save as well. This is definitely a location to find sporting equipment that you will not find in other retail settings.

This West Des Moines REI is probably the only one in Iowa. I stopped in to look at their luggage…read moreselection, before making a possible online REI purchase when the next member sale comes around. The store is sizable enough, with lots of familiar sections and selections that I've come to expect in other REI stores. Store staff were friendly and very helpful. I'm sure I'll stop by again during one of my fairly frequent Iowa trips.

Awesome service and quick. Understood what I needed and didn't try to upsell ne on stuff I didn't…read moreneed. Awesome.

Fantastic bike shop, with excellent customer service! Tis…read morethe season, it's April and that means it's time to hop on the trails, and stop at a brewery... right? Well if you are a casual biker (like myself) or a full on race king or queen.. Barr Bike has got you covered for everything you need. From bikes, to clothes, to helmets, to bike bells! I got my son a little bell for his little Strider bike! Which they also carry! They do repairs as well, and are bound to have something in everyone's price range! The gentleman working was super nice and eager to answer any questions we had! Great spot, another great bike shop in our community... Who's ready to ride!

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

I've visited twice before, today was my 3rd & final time. I never find what I need, ever…read more Pros: * The store is enormous, 2 floors & there are 14,000,000,000 things in this store. Great selection/colors of everything for so many sports or leisure, including camping. * Great quality & brands. Everything looks like it's built to last, including clothing, backpacks & coolers. You'll recognize all of the brands. Cons: * Never find anything I need, even if checking the website first & it assures me there are 3, 5, 8 in stock. I always leave empty-handed, after searching through the store for 30-min. * $$$Cost$$$. I'm jealous of the high school/college aged kids I see buying $90 sports bras, $75 shorts & $200+ backpacks. I'm sure everything will hold up for along time, but I don't need a $200 backpack to hold my $15 of items... it's the same reason I don't buy designer handbags. Well, that & lack of affordability. * Employees are either really helpful or miserable. I won't go through a long diatribe, but just say that the item I needed required asking SIX people, all who sent me to different ends of the store (I need foot surgery & am in pain, so it's a big deal). Even though I told them all that, they had me go upstairs, downstairs & back again twice & to all ends of the store. One finally said, "No one knows where anything is. They move it all the time." Didn't find what I needed. No one could tell me anything about it. One told me to shop online. Nice... In addition, the woman in the shoe dept was steaming mad that I didn't buy a pair of sneakers, after making me wait 15-min so she could find a few pairs for me & trying on 4. Sorry, none were comfy on my aching foot. I told her TY a few times, she said nothing, turned her back on me & walked away, leaving everything behind. I was further annoyed that she told me nothing when I asked what people wore for bone spurs cuz I'm sure she's encountered them before or gotten feedback. The other sales person, a man, was delightfully helpful with his customer, telling her about the shoes, function, recommending pairs. Wish I'd encountered him first. Grumpy face didn't want to waste her time on me. I've worked retail, too, girl, get over yourself. How 'bout selling makeup, doing a makeover & having the person just scurry away, cuz they didn't want to buy, they just wanted a free makeover. I still treated them with respect. That's your JOB. I hate this place. Especially dismal, arrogant customer service which I encounter every single time. I'll find another store. 0* out of 5.