Nice area for a conference. Pretty place. Helpful staff. Easy to find. Can be busy during…read moreuniversity events.

Location: 5 Customer Service: 4…read moreComfort: 4 Accessories: 4 Parking: 5 Cleanliness: 5 We stayed 2 days at the Hotel Madison & Shenandoah Valley Conference Center a few months ago while we was visiting the Harrisburg, Virginia area. This was our first experience with this hotel, but I'm pretty confident that we would return for another visit. The Hotel parking was very well lite and they have plenty for small and large vehicles. Upon checking in, the hotel staff was very friendly and professional. The rooms are very spacious and comfortable. You can also tell that the cleaning staff takes pride in their work, because the entire hotel was very clean and maintained to the highest standard of cleanness. Our room was very relaxing and I'd suggest this facility to friends, and family members.

Absolutely charming inn, the main part of which was built around 1750. It has been stunningly…read morerestored to its original log walls and heavy ceiling beams, fireplaces everywhere, and a rustic country setting. The Innkeepers are unfailingly kind and accommodating. So hospitable. Nice wrap-around porch well appointed with rocking chairs (which we enjoyed in only the sunrise hours as it is July and brutally hot and humid.) The B&B is fully air conditioned with individual settings for each guest room. We stayed in the Silk Room, which is enormous! In the antebellum era, silkworms were raised in there and fed harvested mulberry leaves. Modern amenities such as walk-in showers are blended well with the historic features so that there is no jarring sense of disconnect. Breakfast is served each morning by the Innkeepers and is a feast for the eye as well as the palate. Coffee, tea, and ice are available in the dining room 24 hours. There is a shared refrigerator and microwave for guests' convenience. The common parlors downstairs are tastefully furnished with good antique pieces. We loved our brief stay, the last two nights of a two-week honeymoon. Back again someday? Hope so!

Absolutely adorable Bed & Breakfast. It was incredibly clean and inviting. We only stayed one night…read moreand it wasn't long enough so we will definitely be back. The hosts were very lovely!

My family and I recently stayed at Montclair when we were in Staunton. It is on a quiet…read moreresidential street with lots of street parking. The B&B is beautiful and charming. The service is amazing -- delicious breakfast and attentive hosts. The location is perfect, walking distance (if you don't mind a hill) to great restaurants or a close drive. Mark and Sherry are the perfect hosts, I highly recommend staying at Montclair. You will feel like family immediately.

My in-laws along with my husband and I stayed for one night at the beautiful Montclair B&B during…read moreour visit to Staunton. Its tucked away on a residential street but still walking distance to downtown which is what drew us to this B&B. The decor is very traditional with a fun fox hunting theme (we tried to count all the fox hunting related decor but lost track). The four of us were the only ones staying in the B&B that night and my in-laws had a room in the basement with its own separate entrance and a Queen size bed/en suite bathroom. Our bedroom was actually a part of a suite with a sitting room, bathroom, and 2 bedrooms (1 with two twin beds, the other with a full size bed). The suite would be a good option for a family of four. Overall rooms were comfy. Breakfast the next morning was super delicious with coffee, juice, fruit, local bacon and French toast. The innkeepers Mark and Sherry were very kind, lively, chatty and made us feel right at home. We enjoyed learning about the history of the B&B and Sherry was even nice enough to show us to show us their cozy kitchen area which is usually closed off to guests. We had a pleasant time at the Montclair B&B and would recommend it to anyone staying in Staunton.

My wife and I booked a Lewis cabin for our wedding anniversary. When we arrive we saw about a dozen…read morerustic-looking cabins nestled in the woods. Unfortunately management at Lewis Cabins have taken the rustic concept waaaaay too far. The cabins have no no television, no Wi-Fi. Not even air conditioning. Frankly I was almost surprised that they had running water. When discussed the primitive accommodations with the management, they said that their basic nature was clear on their website and that most guests are campers that just want to get in out of the weather, or repeat customers who know what to expect. (They did acknowledge that the cabins get pretty hot in the summer with no A/C.) For almost $200/night, I cannot imagine a camper staying there. As to repeat customers, I just have to say that I will NOT be among their ranks. To those who are regulars, I hope you enjoy your night in the 18th Century.

I am not an experienced camper and im not so much for "roughing it" so this place really catered to…read moremy needs of experiencing nature while still being comfortable. The beds here are super comfortable and warm with clean linens to snuggle with after a long car ride. There's no refrigeration or TV (and why would you want to watch TV anyway out in that beautiful nature?) but i was stoked that they had a Keurig coffee maker with coffee and supplies (because I have GOT to have coffee). The water pressure wasnt the greatest in the shower, but it stayed hot the entire time and I left feeling refreshed. It even came with Bath and Body works hygiene supplies, which made me very happy. You get your own little deck to sit out in a marvel at the nature around you. Honestly there is nothing like waking up in the morning and being surrounded by peaceful woods everywhere you go. This is a great place to be if you want to camp without completely roughing it out in the elements. We stayed ONE night, and I seriously wish we stayed. Worth a repeat trip!

We received an email prior to our arrival with detailed instructions about the check-in process…read more The owner is available to answer questions and providing thoughtful recommendations for our stay. Briar Laine house is beautifully decorated and had everything we needed for a comfortable stay. We especially loved the spacious living room open into the kitchen. Perfect for a family gathering. And the game room is a fun space for all ages to enjoy with board games, cards and a foosball table. We really appreciated the extra touches like fresh towels and a welcome basket. Great location for exploring Luray, walking distance to restaurants and shops.

Great place! Highly recommend can't go wrong for choosing Briar Laine House. It's in a great…read morelocation, beautiful house well decorated with all the necessities you would need plus more. A place to relax inside and out. Its a place to have a big family gathering or just a room for two as well For a short weekend getaway. Very clean. Great parking Walking distance to small shops, restaurants. Will definitely visit again. Plan a trip soon you want regret.

Do you like chlorine so strong your eyes burn and water. Your lady bits also are screaming for some…read morecalming cream because you get chemical burns from the chlorine. You get construction dude outside your window as a wake up call. Housekeeping cleaning the hall for the first time in what looks like forever just to wake up guest at 8am. And to add insult to injury the breakfast area is closed because they are doing construction outside your window. The party across the hall at 3 am was a nice touch.

Under construction is an understatement. When you drive up you'll then know it's closed. Toward the…read moreback of the building you will find a pleasant women at a card table with a laptop. Check-in here. The room was clean and large. It was obvious the reason for the renovations. DATED! My grandmothers looks more up to date. Test it was comfortable and clean. And $59.00 a night plus tax. I'm sure the price will jump once the construction is complete.

Lovely, quaint, well built lodge. Had a room in the lodge…read more It was clean and decorated with so much detail. Loved the grounds, so much to look at and see, beautiful views. Stopped downstairs in the restaurant to look around and a gracious waitress directed us to maps and told us to come by if we needed anything although she was busy doing other things, too. The entrance of the lodge was beautiful. One thing, couldn't find the exercise room. Saw the cute mini cabin next to the playground. Well kept grounds, no trash around.

I do NOT recommend this establishment due to poor customer service and unmaintained properties. My…read morewife and I had booked a 4-night stay over the 4th of July weekend (total cost over $1,000) but we checked out 2 nights early because of the state of the property. If you're looking for a fun, comfortable, outdoorsy stay in the area, check out the Postcard Cabins instead! THE GOOD: The property is located in a beautiful area. Views are great. I really like the food at Bearr Appetit restaurant -- kudos to the chef! THE BAD: Customer service is poor. I get the impression management must have simply stopped caring at some point. Example 1: I tried contacting the property multiple times before our reservation. Half the time, nobody answered the phone. I left a voicemail once and nobody responded. The two times someone answered, they promised to call me back with an answer to my question, but never did. Example 2: The morning of July 4, only one server showed up on time for her shift at Bearr Appetit. The poor girl was HUSTLING to keep up with multiple tables, indoors and outdoors, in hot and humid weather. I'm standing alone at the host stand waiting to be seated for about 5 minutes. A manager (owner?) is sitting at the cash register counting the money. Finally the manager/owner stands up, starts heading the the kitchen, sees me, and asks, "Are you waiting to be seated?" I say yes. She POINTS AT THE POOR WAITRESS who's struggling to keep up and says, "She'll be right with you." Then proceeds into the kitchen. Finally I asked the waitress if I should seat myself, which she appreciated and agreed to. Example 3: Upon departing 2 nights early due to the condition of the property (discussed below), my wife wrote an email explaining the issues and asking if they'd refund one night as a compromise. It's been a week now and we're starting to doubt we'll ever get so much as an acknowledgement. THE UGLY: My wife and I stayed with our dog in the Speckled Owl cabin. It's a good sized, secluded property, but it soon became clear to us that management puts minimal effort into maintaining it. Example 1: The first thing we noticed was that the ground floor was COVERED IN DEAD MILLIPEDES. We immediately called maintenance, who promptly came to vacuum them up. But in less than 24 hours, the floor was COVERED IN LIVING MILLIPEDES. This made the first floor basically unusable to us. If we needed something from the kitchen we had to tiptoe around the bugs. By Day 2, the millipedes were migrating upstairs to the bedroom. (That's when my wife decided we needed to go.) Example 2: Enormous cobwebs everywhere, inside and outside. Example 3: Patio and terrace furniture was filthy and disgusting. Bird poop and other crap all over the chairs and tables. Example 4: Linens and towels were old and worn to the point that we wondered how clean they were. Example 5: The mattress was awful. You can feel the the springs and if one person moves, everyone moves. Bottom line, we were extremely disappointed in Lydia Mountain Lodge & Cabins. We feel there's a lot of potential to make this into a special place given the wonderful location, but that the current ownership/management has no real interest in the guest experience.

We made a last-minute reservation at The Blackburn, hoping for a standard queen room, we actually…read moregot a cozy queen. It's cozy alright. Rooms were very clean. Nicely renovated. Bed was comfy. I appreciate the mini fridge in the room. Plenty of outlets for phones and such. I'd stay here again.

This was my first and last stay at the Blackburn Inn. I have travelled extensively globally, and…read morethis organization does not meet basic customer service standards. I had ongoing issues with my AC starting on check-in. When I returned to my room after an all-day meeting on the 3rd day of my stay, the temperature in the room was 80 degrees and the AC would not even turn on. I called the front desk to learn that the AC in my room was officially not working. They claimed that they notified me of this issue while I was in my business meeting, but there was no voice mail, text or email supporting their claim. I even checked with the individual who had made the reservation. On checkout (when a manager was there), I asked how they wanted to handle my situation hoping they would attempt a service recovery. They responded that "they had moved me to a room with working AC". (Note: I did the move which also made me late for a scheduled dinner meeting.) When I commented that I did not feel this was enough, they offered me a complementary cup of coffee. So...my business is worth a cup of coffee? I do not think so!