I have been a patient of Dr Woods for many years. She has always patiently listened to my concerns…read moreand thoroughly addressed them. This includes preventative & diagnostic testing, referrals to specialists, prescription refills and completion of medical documentation. I trust her and have no complaints. As far as scheduling appointments, pay attention to the message indicating operating/lunch hours and realize there are peak times that they will be busy (Monday mornings, flu season, etc...).

I've been going to AIA for 3 years. Despina is awesome! She advises, educates and is very kind with…read moreher recommendations. She takes really good care of me. The rest of the staff has always been courteous and helpful. Every year when Medicare tries to get me to switch, I stay with AIA. Very good place for medical care. They've seen me on short notice a couple times and have a very good scheduling system. I've never experienced "attitude" from any of the employees and as an adult, I appreciate the mutual respect and expectations for common courtesy on both sides. It isn't a widget factory. Sometimes things happen to cause a bit of delay. The care I receive there consistently is first rate! Very thankful for the whole team there.

Have been patient for many years now and cannot say enough about how Great Dr. O is. Patient, Kind,…read moreCaring, Thorough PLUS his Staff is also Great. I find his manner to be not rushed but efficient...he is almost always on time and knowledgeable about me!

I was told by Dr O that he would not treat my kind run far away from here and make sure you check…read moreyour billing they make big mistakes

I came in today with my Father. We saw P.A. DeSpina. Wow. Although things looked busy DeSpina was…read morepatient and took time to explain things to my Dad,in very normal terms. Kendra, the assistant was happy and reassuring and we were able to do blood work at this location. I also witnessed one of the office staff taking some time to help an elderly patient with her paperwork, going so far as to come to waiting area to help. What a great staff all the way around. Very happy with the care and help we received.

I was a patient of Dr. Tokatlian for more than 30 years. Unfortunately, my experience at the end of…read moreour physician-patient relationship was extremely disappointing. I was repeatedly contacted by the office to schedule a Medicare Annual Wellness Visit, which Medicare considers optional for patients. After I declined the visit and canceled a scheduled appointment by voicemail, I was contacted by office staff regarding a "no-show." The conversation became argumentative, and I was told that if I did not complete the wellness visit, my prescription refills would not be authorized. I later received an email from Dr. Tokatlian acknowledging that the Medicare Annual Wellness Visit is not mandatory for patients, but he also informed me that it would be best for me to transfer my care to another primary care physician. During the same period, I was managing several significant medical issues, including prostate cancer, melanoma, and other specialist care. Rather than feeling supported during a difficult time, I felt that office policy had become more important than my long-standing physician-patient relationship. I appreciate the care I received over many years, but based on my recent experience, I cannot recommend this practice.

As a kid, I don't think to get a primary care physician. As an adult. I recognize I probably…read moreshould. And like so many I didn't go to the doctors until I had to. When I did I went to Primacare. If you ask me I wouldn't go to any other place , after the first visit, I decided that Primacare was going to be the place that would take care of me. I've chosen Primacare to be the house of my primary care physician. I've been going to them for years and have been listened to, cared for, and any opportunity I can. I recommend them to everyone. I've seen all the doctors that work with Primacare, specifically in this location, and everyone is so kind, considerate, and just wonderful people. Seriously. If you need a primary care physician this is the place for you. 10/10 100% care love them.

I wanted to add to my first 5/5 review and say that I've continued to love it here…read more Last week they were able to answer my question quickly and I wanted to thank the evening Friday staff Hannah and Emma, and Dr. Hannah, for their exceptional and fast care Thank you all!

The office staff is incredibly unorganized and the wait time is extraordinary long. Today, I had…read morean appointment at 10:45. It's now 11:58 and I'm STILL WAITING! They have older patients who look very ill, yet there's no sense of urgency to see and treat these patients. It's sad. The office staff, office manager and medical staff don't care!!

Dr Snider is awesome, and I can't say anything wrong…read more Except, the appointments are scarce.... They do have Jennifer the LPN, but when I go to the doctor, sometimes I want to see THE DOCTOR. There's nothing more irritating than being sick, calling your doctor's office and having the receptionist tell you that its a 10 day wait to see Dr. Snider... Don't get me wrong though. When he is available, Dr. Snider is awesome, kind, intelligent, and very thorough. So much so that I'll continue to go to this practice!

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

Beyond upset. Urgent care said instead of "guessing" antibiotic I should go to the ER and she would…read morecall ahead. And get us medical transport for faster service. Arrive and they don't give 2 shits that there was a call ahead. It means absolutely nothing, FYI. If you don't want to be in a line of 50 people, get the meds you can get at the urgent care. Rediculous. I made it super clear that they wouldn't care and she said they would see her right away the second they look at her and see how bad she is. Nope. Negative.

The worst care I have ever seen! They are quick to send you out on referrals to get rid of extra…read morestuff to do themselves & to try to prove you unstable; when documentation comes back that genetic disorders do exist and the other diagnosed conditions are legitimate they realize that you will cause too much headache for them and make up lies about you to get rid of you. I am in a specialized standup walker & wheelchair, I cannot drive due to my disabilities; I do not even live in Maricopa County; there are NO buses where I live & cannot take public transportation services w/o my caregiver; yet they lied & said I threatened their life. It was interesting that it was after several doctors that EVIM referred me to had gotten after them for not doing things correctly concerning my diagnosis's & thats when they decided to of had my last visit on 05/07/2025 be my last appointment and claimed they gave me an exit exam & referrals but that didn't happen and I was told this on 5/29/2025 @ 8am when a family member had an appointment at 1:30pm on the same day. Thats when they said that if I attempted to bring the family member to their appointment then they would call the police & have me arrested. I gasped! Then I researched online & found out the went from 4 stars in Jan 2025, down to 1-2 stars (depending upon the search engine used) in May 2025, seeing that most sites update ratings on a 30-120 day cycles...that means they fell as soon as 03/31/2025...that was very sobering! I then learned that the insurance had 8 visit bills on file, I had only seen the practice 4 times & 2 of them they did tests...even if they billed the tests separately then 4+2=6 not 8!?! So I also had a lot of obnoxious comments about my health issues due to family & racial genetics from the PA & receptionists; but am kinda used to that. I also found out that the office on Fry Rd & Dobson NEVER HAS ANY REAL DOCTORS even visit let alone check up on the 2 PA's that work there! Ms. Zimmerman and her colleague were completely on their own and never reported to the Dr. Welmer that was lusted on my card! Then I also found out by my insurance that the office was NOT billing for PA visits but for actual appointments with Dr. Welmer. The insurance took a recorded statement of the whole situation & wanted to know where the medication was called into & other situations. I explained that in April they tried to insist I never had seen the practice and no doctor ever prescribed anything for me. At that point when I needed to retain my records I told them if they couldn't find them then I was going to be filing complaints with my insurance for fraud & if it went to the state department & licensing department then it was not going to be my fault and they needed to find the records. Then they called me a week later & got me the appointment on 05/07/2025. It all seemed to be fine & they said they found my records and I told them that I am glad because I had given them a few weeks to see & was so glad they saved me from filing a complaint. But then 16 days later totally changed their story! It was obvious that it was retaliation & discrimination.

Dr. Walmer is good and knows his stuff. This place is alright; I called yesterday and got right in…read more It is your typical doctors office when you check in, not overly warm and welcoming, just the do you have an appointment and what is your name. Like I said...it is alright.

Ive been coming here now for a few years. The office staff is always so nice and helpful. Dr…read more Fischbeck is great, great personality and makes sure to go over everything on your visits. It's hard when you're trying to find a new doctor and I'm glad I found this practice.

I am writing this as a long-time patient (18+ years) of Dr. Fischbeck and the entire Kachina Family…read moreteam. I can attest that the quality of care provided here is nothing short of outstanding. Every interaction has been positive. The clinical staff, including all the Nurse Practitioners (NPs) and Physician Assistants (PAs), deliver consistently excellent care. Dr. Fischbeck, in my experience, is magical; he has a remarkable ability to correctly and swiftly diagnose significant medical issues, and his judgment regarding necessary specialist referrals is always spot-on and deeply appreciated. Beyond the medical expertise, the operations run flawlessly. The office staff is super nice and helpful on the phone and in person. I have never had an issue getting a same-day appointment when urgency called for it, and the added convenience of an on-site blood lab is incredibly helpful. I have the utmost confidence in this practice. I feel I am always in the best possible hands at Kachina Family, and I highly recommend them to anyone seeking exceptional primary care.