Called up All for a refrigerator repair and he responded with professional opinions and reasonable quote. Servce is excellent and professional. As honest services are hard to get these days, I am glad he is one of them. He is honest and down to earth. I will definitely keep him in my contacts for future requests. read more

I had them come out to diagnose what I already knew was the drain pump on my washing machine. They told me they had to send a tech out for $99.99 but if you decide to call them back for repair they will deduct the already paid service call of $99.99 from the bill. I called back within 2 weeks and after speaking to a couple diff people they informed me the labor and parts are full price they won't deduct the $99.99 since I waited a month??? FALSE! It hasn't even been 2 weeks to which he then checked and being caught he changed the story to we only guarantee our labor for 30 days. I said what does that have to do with applying the service call. He attempted to talk circles around me and claimed it was a miscommunication and I would have to pay full price plus the already paid 99.99 for an issue I had already diagnosed! If you call they clearly state service call iis deducted from bill if you decide to use them for repair. I found another company who would replace for $275 LESS for repair & labor! read more

Kal was great, he came and serviced my property same day once he identified the problem. I will continue to contact him for all my needs!

Kal is awesome! He responds quickly, is reliable, honest and does great work. I would recommend him to anyone.

I needed repair for my side by side Kenmore refrigerator. It was leaking water and the door wouldn't shut properly. I found one company but they couldn't offer me same day service. I went to Yelp and searched and found this company. KZ Express responses to my request very quickly and was able to come out the same day. Before the technician came to my home he called to give me an arrival time. When he arrived he was wearing a mask. He was very polite and friendly. He told me what the problem was in great detail and gave me a price of what it would cost before the repair was completed. I would highly recommend this company for refrigerator repairs. This will be the only company I call! read more

Kal and his crew helped me move a heavy washing machine into the basement of my apartment for my my tenants when I was out of town. I was in a pinch and they came to my rescue! Great communication the whole time. Easy to do business - I am so appreciative! read more

Kitchen appliance malfunction is stressful. Kal brought peace of mind, when he assessed a fridge fan issue. Kal was extremely transparent. No hidden charges. He assessed the appliance problem, and presented all potential outcomes. I appreciated him arming me with information, so I could decide how best to proceed. Very transparent, very honest, I will be calling Kal again for my kitchen appliance needs. read more

Very responsive and professional. Came out same day I reported problem with my LG fridge and quickly diagnosed the problem. Reasonable rate. Will definitely use Kal again. read more

My wife and I were in DESPERATE need of a dishwasher repair (you should have seen the pile of dishes in the sink!), so we called Kal to see when he would be able to come out. Not only did he perform the diagnostic in the same day, but he stuck around to make sure that the appliance was fixed in the same day. Moreover, he was respectful of our space and our property; he was kind and patient with our curious son; and he was honest and upfront about pricing. We couldn't provide a more glowing recommendation for Kal! read more

Just asked Kal to help me out with the leaking fridge and the hood fan. Both of the works have been carried out impeccably. He duly came back later to help me further to correct a small issue with no further charge as his work is guaranteed. Highly recommended. Hes much better than the big companies. read more

Kal is trustworthy technician. He is fair and professional. Always on time and get the job done fast. I highly recommend him if you need to fix your appliances. read more

KZ was able to get to our request for service fast. He also was super courteous and had our dryer working again in no time. We will definitely call again. read more

Our dryer heating unit stopped working, and lucky for us, we called Kal first. He came over on the same day, after picking up the part he knew we would need, and fixed the issue promptly. Amazing service! read more

Look no further for your next appliance repair... seriously. Kal so efficient with responding to me, prompting me to hire him immediately. He will approach your home ready to put on his mask after he reveals his face to you. He's super knowledgeable about appliances and his approach to work is so sensible. After troubleshooting over yelp, he opted to pick up the piece he was certain I needed for my dishwasher. He was right and was in and out of my house, leaving me with a working dishwasher in under 30 minutes... so efficient because he was proactive... AND he had the best price out of everyone I contacted. read more

Kal is a an appliance wizard!! After moving into a new place and running the dishwasher the first time it wasn't draining. We called him and he was able to come same day. He fixed our dishwasher and even showed us how to use some of our other appliances and keep them healthy. We are holding on to his number! read more

I called Kal to fix our washer. He ordered a part and installed it, which worked at first but started having problems again after a week or two. I called him to come back and after working on it again he told me that it would need two other replacement parts and it probably wasn't worth the cost of repairing an older model. He also refunded half of the initial cost since it didn't end up fixing it. I appreciate the honest advice and great customer service and would call him again! read more

KZ Express is the best appliance repair company in the area! I had a broken Samsung dryer and after submitting my information online, he was able to come within hours. When he arrived he quickly identified and explained the issue. Although he didn't have the part in his van, he was able to get the part at the shop and come back and make the repair all in the same day. When we ran a load the next day the dyer was louder than usual and he came and took a look. Turns out a part just needed to be lubricated. I would recommend KZ Express to anyone needing appliance repair. This company is very responsive, knowledgeable, honest, dependable, and thorough! Prices are very reasonable too! A++++ read more

Before even setting up an appointment to come do the repair I had requested, Kal tried talking through some possible fixes on the phone to try to save me the cost of having a repair guy come out. He was willing to lose an appointment/customer/$$$ to help me help myself! The fixes didn't work, and he came out the very next day, handled my repair quickly and professionally, and I felt his price was totally fair. I will 100% be reaching out for any future home repairs. read more

Totally recommend this company. I had the good fortune to be introduced to them via a home warranty when my microwave oven went on the blink. Unlike other appliance repair companies who were very unresponsive, tough to book appointments with and were very poor on follow up and follow through, this was not the case with KZ Express. The technician was knowledgeable, professional, practiced safe hygiene and went out of his way to make sure the job was done right - the first time, in a timely manner. Great service! read more

Very disappointed that Kal charged me $185 for the same OEM part that costs $125 from the Samsung distributor ($100 Amazon, also OEM), and tried to charge me $99 for Samsung sealant that is $32 from Samsung and $17 on Amazon. Not even sure I really needed a new ice maker because it still worked and the sealant would have fixed the ice build up. I'm chalking it all up to my own failure to do enough research before calling for the repair. Definitely not going back to him again. read more

Karl was by far the best appliance repair person I've ever encountered. Hey was the epitome of professional. Quick response excellent service honest pricing and made himself available to me for my emergency repair only 3 hrs after my initial call. He followed up and made sure I was satisfied even though my payment was late. He's my go to call for any appliance need and would highly recommend him to anyone. He's nice caring communicative and did excellent work. Can't say enough good things about Kal read more

Great, Fast and Reliable Service! Kal came out the same day to repair our appliance, quickly identified the issue, and completed the necessary repairs within minutes. We will definitely use his services for our future needs! read more

LG dishwasher failed for the 3rd time. Kaz came out and cleaned out a plugged drain, which was causing the error code, but he ALSO fixed a tiny leak that had caused two earlier service calls under warranty that the LG techs never could figure out. Kaz is responsive, repaired my appliance on the same day I called, and all for a fair price. Very highly recommended! read more

Great experience. A tenant had an issue with her oven. Kal responded to my phone call immediately. He said he might be able to get there same day but later in the day he connected with the tenant and myself indicating his schedule did not allow it but he would be out the next evening. The next day he showed up diagnosed the problem in minutes quoted me a fair price and fixed the issue in no time. I will definitely be contacting him in the future for issues that arise. read more

If you are looking for prompt, honest, and excellent service, call KZ. I had a freezer problem, contacted KZ late morning, and welcomed them over by late afternoon. I hoped to find good, honest service in the neighborhood, and that's exactly what I found. read more

Kal picked up and helped immediately. We are very appreciative. I would highly recommend KZ Express!!!

I came home to my 2 year old LG gas dryer making a loud grinding type noise and not heating, late on Monday afternoon. Looked here on Yelp and called KZ Express. It was after 5:00PM, but Kal answered and asked to call me right back. He called within 5 minutes and said he could come by Wednesday morning. I told him if there was any way he could make it sooner that I would he home. He called me Tuesday at lunch and got here shortly after that. He had the dryer apart, found the problem and back up running very quickly. He probably could have taken advantage of the situation to say something needed to be replaced... Instead, he was very honest, up front and professional. THANK YOU KAL!!! read more

I called Kal today to come over and take a look at my washer. He got back to me right away and came to my house late this afternoon. He checked it out quickly. He was referred to me by my neighbor and I would definitely refer him to my friends. I will definitely call him again for any appliance fixes. read more

I called Kal on a Friday morning and he came the same day to repair my refrigerator. A part needed to be ordered and he returned on Saturday to finish the repair. He was professional, transparent, and communicative . He was punctual and was not bothered by my constant questions or my small children wanting to watch his every move. I also felt completely comfortable alone in the house with him (I mention this because I think it's helpful for folks who live alone or are otherwise vulnerable). He guarantees his work and is very knowledgeable. I definitely recommend! read more

Kal came today to service our Dryer. He was very courteous, prompt, and knew what he was doing. Both my husband and myself were very impress by his knowledge, friendliness and honesty. If we should ever have an issue with any of our appliances, we will be contacting him. We highly recommend him. read more

My washing machine was leaking and I received a very fast turnaround response from Kal not only to my initial inquiry, but to my home to assess the issue. Good communication, friendly, professional, honest, reliable. Provided 30-day guarantee and told me to call if I had any issues. Would highly recommend! read more

Kal is honest. He came, saw that he could not help us, gave a suggestion as to who would, and did not charge us anything. He is a good professional. read more

Kal is my new hero! He came a day earlier than expected, fixed my refrigerator in record time, and explained the problem to me so that I understood exactly what had happened without being condescending. He is my new go-to appliance repairman! I don't usually write reviews, but his service was exemplary and he totally deserves a 5-star rating. read more

I called KZ Express because my freezer fan had stopped working. In addition, it was freezing up inside causing the drain to freeze. I called a few other places but it would have taken 3-4 days before they could come out. He was able to come out that day, determined what was wrong, ordered parts and fixed it the next day. Definitely stands up to his name Express. Very personable and friendly. Enjoyed meeting him. read more

Quick service, friendly, and took the time to explain the issue to the customer. I felt I could trust Kal's word. Definitely recommend!

This person is a scammer. He came to my house gave me an estimate on how much it would be to fix my washing machine. He told me the parts would take 48 hours to come. I didn't hear from him for a week. I had to call him and he kept giving me the run around. When I finally spoke with him and told him I was going to report him. All of a sudden the parts are on back order until July. If any of this was true as professional he should have contacted me instead of me having to keep calling him. Do not do business with him. read more

Late this Saturday afternoon, my tenant called me to say that the washing machine wasn't spinning. I immediately started looking for an appliance repair and was drawn to KZ Express because I prefer small businesses and his reviews showed what a genuine person he was. I called him at 5:04pm on a Saturday and HE ANSWERED! Not only did he answer but he was on his way at 5:18pm and called me to say he was finished with the job at 5:54pm. Again, ON A SATURDAY! Less than an hour from the 1st call to payment over the phone after the job was complete. Not only was he fast, polite, informative, and friendly, but he was also very affordable. I will absolutely use him in the future for any of my appliance needs. I love supporting honest, small businesses and will happily spread the word to make sure he can stay in business as long as possible! read more

Kal, was courteous, efficient and quick to respond. He solved the problem during the holidays right before cooking for several guests. Please support this small business owner! read more

Kal was very easy to work with. He called me within 10 minutes of my leaving a message. Service occurred the same day. He diagnosed and repaired the problem all in the same visit. I found him to be honest and up front about the work to be done. He also provied a warranty on the parts and labor. I highly recommend Kal for your appliance repair. read more