I put a positive review on here almost three years ago when my system was new and I am just as…read moresatisfied with it as I was then. There has never been a fault in my camera setup in these three years. The reason I write again is that we replaced our laptop computers this year, and needed service to help set the software up. The company runs lean, and they do not have a normal "help desk" when you call, so you don't always get an answer or help immediately, but I still give them five stars because they care about your experience with this and they make up for it once you get their highly competent technician on your case. Joe set up the software on two computers in only a couple of minutes and it feels like these cameras are sturdy and will continue running through at least a few generations of computers. If I ever want more coverage or upgrades, I would stay with this service.

The work was quick, well done, and competitively priced. Their biggest strength is their customer…read moreservice. George and Joe were always available, knowledgeable, and accommodating. While vendors would take at least a day to respond, George would either answer my call the first time, or return my call in minutes. They got my home network set up in 2 days. The work was finished before other vendors got around to sending me a quote. Money well spent and highly recommend!

San Marino Security Systems installed both an alarm system and a camera system. After a brief,…read moreunpleasant encounter with the other security company P--t, we realized that we needed a security company that would "not just send a sales person " but a company that would do the job. After all, we are talking about home protection, not selling shoes here. The alarm installers showed up on time, introduced themselves, and were very easy to work with. Thank you, Ulysses, Marlin, and Edison. Then we had San Marino replace our old camera system. They did a fantastic job of getting all the cameras to cover the strategic areas. I was impressed! Thank you Dennis, Victor, and Chris. I will soon replace my alarm system and cameras at my business, and recommend San Marino Security Systems to anyone who may be serious about protecting their home with an alarm and camera system. They are the best in the business!

I just had a security and camera system installed by San Marino Security Systems. After years of…read morefeeling dissatisfied and frustrated with ADT, we made a change and the process has thus far been incredibly professional and thorough. The installation was an involved one - and technicians David, Ramiro, and Adan were fantastic throughout. Phil is very responsive and hands-on.

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

We had a glitch in our security system and Ruben came back to check everything. Even though it…read moreended up having nothing to do with the equipment they set up for us, they still came to our house and fixed it...for free and with a smile! Customer service like this is rare these days. There are still rare businesses that actually care about repeat customers. We will continue to recommend them to friends and family. Thank you Ruben!

Excellent service! They mounted my TV quickly and did a great job. They were professional,…read morefriendly, and made sure everything looked perfect before leaving. I would definitely recommend them!

My family and I recently moved into a renovated home that did not take wiring for cable and…read moreinternet access into account. Rather than try to do the job ourselves, we decided hiring a professional would be the best investment. My husband contacted David to route and install coaxial and ethernet cables throughout the house after reading his many positive reviews. We also wanted someone to mount TVs and install security cameras. David arrived promptly for the initial consultation where we discussed what we wanted for each room, inside the house and out. He has visited our home many times over the past couple months as our project evolved to include many other tasks: fixing electrical issues, the doorbell, and sprinkler system; installing a new smart sprinkler controller; and even installing a ceiling fan! What we appreciate most about David is how he is extremely knowledgable and that he provides a practical solution for everything. He always took time to answer any and all questions, explained how everything functioned (or did not function), and went above and beyond to ensure everything was correct and to our liking. He backs up his work and has already come out to switch a security camera that malfunctioned under warranty (we bought the camera, he installed). With the amount of times David has visited our home to complete tasks, we have found him to be incredibly trustworthy (he always greets our young children by name and if I said, "David is coming over to work on the house" they knew who I was talking about). There were a few days David required extra help from Javier and another man (I don't recall his name), and they were also professional. Javier actually noticed an issue with our AC unit and indicated what the problem/solution may be. Overall, David and his team are great to work with, respectful, and kind. The pricing is reasonable and we would not hesitate to contact him again. I highly recommend David AV Installations for future projects!

ADT Medical Alert System "On the Go" was bought online, not through any dealer…read more The Service is responsive and their personnel is a joy to speak with. As former PBX operator, agents have excellent "how to speak with customers training". Monthly fee and initiation fee is expensive, but I find they repond within 20 seconds? The two piece system: You speak through a daily charged unit, and wear a bracelet or pendant. No phone required for the most expensive wireless unit. Take both with you when running errands. Pros: Immediate response when button or fall detection is triggered day or night. And I'm clumsy so they check in with me every few days. Cons: My pendants low battery has been replaced 3 times over the past year at a cost of $20 delivery fee each time to get my replacement. Website quotes 18 months, yet I've had to send the pendant back to them and get a replacement at least twice over my first year. Pendant has a 3V, not buttoncell type battery.

ADT doesn't care if you are not a customer. Have an alarm system that someone who lived in my…read moreapartment put in, called them would not help!!!!!! Wish I could give them 0 stars!!!

I requested a quote for intercom repair of a four plex and I got immediate response from Emily at…read moreCyber Shield Security. Emily was courteous and knowledgeable and she immediately scheduled a technician to come check out the issue. When the technician arrived, he was very polite and listened patiently to understand the problem. Amir immediately got to work to assess the situation and was able to make some adjustments to the wiring of the old intercom system making it it work! Amir also showed me the cause of the problem and he proceeded to draft a plan to solve the issue. Both Emily and Amir were a joy to work with and I highly recommend this business.

Amin was very professional and patient. He showed up when he was supposed to and made sure I…read moreunderstood everything before he left. Very happy!

Harout is awesome. I had a failed access point on my wifi and this required my UniFi system to be…read morereset as my previous IT guy had set it up under his control. Harout quickly diagnosed the situation and replaced the access point as well as installed a new system under my control. He tested my other access points (which are old), which we had discussed replacing but after doing factory resets didn't need replacing. He honored is initial consult quote and came out at the end of the day ON THE DAY I SUBMITTED THE REQUEST. Excellent service - he is now our home IT guy.

Quick to respond and very professional. This is a great company and he is very knowledgeable about…read morehis field.

Shawn and Omar again helped me with my security camera system! We got a new Internet service which…read morerequired all our cameras be connected to the new WiFi system. Shawn came to our home right away and got the job done! He even cleaned our cameras and the system and monitor that had accumulated layers of dust! I appreciate how Shawn and Omar always make things easy and get the job done efficiently! Thanks again!

Shawn is incredible and so responsive. He has installed and maintained all of our cameras for years…read moreand we're so thankful for him and his team. He always keeps our cameras updated and it's a huge relief to know we can always have eyes on our property.