What a cute place! It's bright and fun while also being a relaxing experience. I went in for a…read moreregular facial and then added on extractions. I left feeling moisturized and fresh. It's not like my other experiences with facials but I liked that about it. Sometimes I get too relaxed and sometimes I don't have time for feeling groggy after a session but this felt like a nice pick me up. The staff is also excellent. They are knowledgeable and friendly. I have a hard time trusting people with my skin but I got to hear about every step of the process which made me feel better. Highly recommend for someone who has goals for their skin and doesn't have a lot of time to dedicate to it.

I was skeptical about this place at first. I was around the Lincoln Park area and decide to come…read moreinside. A $35.00 facial for first timer's sign me up. Nice and clean location. Friendly staff. I received a relaxing deep clean, exfoliate, mask and moisturize facial. My skin was glowing with love. Cashless, meter parking right in front or park your car in the garage with free a 90-minute validation. I wasn't pressure to buy any of the products after the facials. Warm and Warming vibes. I love the products that were used on my skin. The licensed estheticians who did my facial was gentle and described to me each product that was being used.

My first time here. I just had my eyebrows waxed w/Edyta. HOW GENTLE IS SHE?! I got my eyebrows…read morewaxed before (not here), but somewhere else, and had been hesitant to get them waxed again. Not here. I am looking forward to getting a facial and full face wax next time. Edyta is genuine, kind and gentle!

While in quarantine I found myself pursuing Groupon and saw a facial deal for feel relaxed. I had…read moreno idea it was in my neighborhood and surely Covid will be a thing of the past in six months so purchased I did. Fast forward six months and I'm vaccinated and more confident about services such as facials. Booking my appointment was very easy, just called up and they had an appointment available the day and time I wanted. I have driven by this place MANY times and never noticed it. The inside was clean and inviting. It appeared the lady doing the facial might have been trying to upsell because she started asking what products I use. I hate this. I use cetaphil ok and I love it. I quickly put the stop to that. She then started telling me about microdermabrasion and I politely declined. Then she asked what type of facial I wanted and told me the anti aging and collagen facial is more expensive if I wanted that. I told her I had a Groupon for the anti-aging. The vibe I got from her was one of disappointment at that response. The facial was good, it lasted 40 minutes and the first time ever extractions didn't hurt. While waiting for the mask to set she gave me a mini shoulder rub then left for ten minutes. This is why I'm knocking a star off. Personally, I much prefer when the aesthetician takes the time to massage your neck/shoulders/arms/hands for ten minutes. The end of the facial was a zapper tool that is suppose to take the bacteria off your face. Overall, I recommend. Maybe if you don't purchase a Groupon you will get a neck and shoulder massage with your facial.

I have been coming here for 3 years! I've never had a bad experience. Every esthetician I've seen…read morehas been amazing! I especially love Melissa!

the waxer I had took off the wax before the wax could harden. I was left with wax residue all over…read more It was tremendously painful because she didn't let the dam wax harden! She had to keep reapplying wax at one point it felt like my skin was going to peel off. If you have sensitive skin don't book with cadejia

Be careful! This Bluemercury used Bait and Switch to get me in the door. I have been a long time…read morecustomer of this location. I was called by an associate asking if I wanted to come in for a facial during the Barbara Sturm 15%off sale. I asked what's the charge. She said it's complimentary. When I arrived for my appt the "facial" was just a product demo. When I voiced that I was uncomfortable becasue I thought I was coming in for a facial, the associate asked me what I thought a facial consisted of? She went on to argue that their employees read from a script and wouldn't say you are getting a facial. I know what was said to me on the phone. The associate took my name and phone number and said the store manager would reach out. Three weeks have passed and guess I won't be hearing from them. Just gross business practices. Well guess what? Other stores sell skin care so I won't be going back to Bluemercury.

It was really difficult to get service. They were busy, which I understand, but nobody would…read moreacknowledge me or speak to me for 10 minutes. I left empty handed.

Maddi was wonderful and made the experience as easy as possible. The atmosphere was very inviting,…read moreand I will definitely be back!

Bad lash lift from Natalie. One eye was overprocessed--lashes were pushed straight back like I was…read morelooking into a fan. Previously had two good lash lifts there but that person is gone. To her credit, the owner offered a bunch of discounts and eventually free services. However she never really apologized so I just felt annoyed.

Had an amazing service by Chandra. On time very professional. Made me feel comfortable. I'd…read moredefinitely coming here from now on. Service i got / brazilian wax/ :)

Worst customer service ever. This owner likes to go back and forth with customers, so expect to be…read moretold you're wrong (while she takes your money). I understand the late policy, but not being able to reschedule a missed appointment is ridiculous and a poor business strategy. Good luck booking with this business if you choose to, I definitely recommend Painless Wax in Uptown over this place.

DO NOT GO TO THIS CLINIC. I called at least 30 times before I actually…read moreWENT to their location only to find out that they are only open on Tuesday, Thursday and Saturday. Left numerous messages but never got a call back. Did a Groupon and lost the money because they are so unprofessional. I finally reached someone and was able to make an appointment but they changed the time the day before and didn't even have the courtesy to tell me. Please do yourself a big favor and do not ever go to this clinic. Horrible, horrible place. They should be put out of business. They are also very rude. What a waste of money.

It is very hard to schedule appointments here. Mine were often moved and they were often…read moreunavailable for weeks at a time due to being out of town. Not to mention the phone is never answered nor did the web booking via their website work for a package purchase. It wanted to charge me again - so I was often following up with the owner via text multiple times to get an appointment confirmed. Location is not ideal for relaxation as it feels like a cold doctors office - but I know the Ashland address is temporary so hopefully that will get corrected in time. I started with a Groupon facial which was ok. Nothing special, and made worse by the environment - but again hopefully that is temporary. My biggest recommendation is before you buy an expensive package (I did a $1500 prp treatment package) get very explicit details on how many passes you receive with each treatment as I always got far fewer from the owner than if my appt was with a tech. This lead to very minimal results. And for $1,500 I expect results. It was absolutely not worth the money!

Love tocan tan's mobile spray tans! The convenience of them doing in-home tans is amazing. I have…read moreyoung kids and a busy hectic life and they can always fit me in and come right to the house. Its mess free, fast, and looks great.

What a great place. I highly recommend. The owner, John,…read morevery nice guy, friendly, keeps the place super clean, and the most important- great customer service!!!