2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

Very professional, great communication. Made suggestions for a water softener and maintenance…read morepackage with no pressure to buy.

From the owner: Our business is locally owned and strives to provide exceptional customer service and reliability…read morefor our community! We hold the quality of our work to a very high standard and always stand behind our work.

They were great to come out and replace our water heater that had failed. Great service and…read morecompetitive pricing

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

5 , had a leak in the bathroom. Call was told it would be Friday, later on Wednesday they…read moretexted saying it would be Monday or Thursday my choice. I took Thursday morning at nine, showed up on time and gave me a quote. I agreed on the price and he went about fixing the leak. Very professional and very quick. Gave me a military discount and a great warranty. If you need a plumber, give them a call.

From the owner: We specialize in water heater installation and repair. Questions about going tankless, we can…read moreanswer them. Wanting whole home water filtration , we can provide the best system on the market. We have a combined 50 years plumbing and gas service experience. Free estimates for water heater and water filtration services.

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.

We were recommended to Tier One by my stepbrother who had used them for work on his house. Our…read morehouse came with the absolute crappiest (no pun intended) toilet on the planet. It was always clogging and turning into a headache. We picked up a high powered tall toilet from Lowe's and called Tier One. They were able to come the same day and install the new toilet. Whoever had installed the original toilet idiotically used grout to seal the toilet to the ground. The guys who came were able to remove the old one with no problem and install the new porcelain throne. Everything went smoothly and they didn't make a mess like other plumbers I have used in the past. The cost of their services are a great value and they are a trustworthy company which is something you can't put a price on.

Mike and Will with Tier One truly care about providing excellent service to their customers. They…read moreexhibit high a high level of expertise and years of experience to their work. I was impressed how quickly they diagnosed my plumbing issue and fixed it. They care about doing a great job at a reasonable price and they do it right the first time. I am calling Tier One for any future plumbing related projects and/or issues that I have. I highly recommend Mike and Will. Give them a call.