Travis from TWS came out and serviced our home as soon as we called. He was very knowledgeable and…read morehelpful and provided quality work. Highly recommend calling for any plumbing needs! We will definitely use him in the future.

Excellent service and professionalism! I had a tankless water heater installed the very next day,…read morequick, clean, and efficient work. The team was friendly and easy to work with. Highly recommend TWS, a smart upgrade and great experience all around. Thank you Tra

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Jeremy saved me hundreds of dollars on a repair by honestly telling me it was something I could…read morehandle myself. Another local plumber had quoted me a much higher price, but Jeremy took the time to answer my call and even reviewed a video another plumber had sent me. Within minutes, he explained exactly what needed to be done to fix the issue. That level of honesty and professionalism is rare these days. When Jeremy provides a service, you're paying for a true expert in his trade--but he's not the type to dig into your pockets unnecessarily. Trust me when I say he's one of the good ones.

Great customer service! Hot water heater was leaking late at night and he walked me through how to…read moreshut everything down and drain water. Arrived early in the morning and replaced everything! Very kind and understanding! Highly recommend this company and owner Jeremie is fantastic!

If I could put 20 stars I would! RICH is absolutely amazing! I started my morning stressed out & he…read moredefinitely made it so much better. The customer service was spectacular!! Definitely coming back here for Rich

Ladies and gents, brace yourselves! I've been on a two-week quest, interrogating every plumber…read moreGoogle could cough up. And voila! I've found the Michelangelo of pipe fixing! Meet Rich. Not only did he match the best offer I got, but he also did a job so fantastic that even Superman would hang his cape in shame! You can thank me later!

Econo West called me yesterday to see if I needed maintenance on my AC unit, well it was great…read moretiming, as I was going to reach out for this! Wayne came the next day and took a look at our unit, he was very professional and courteous! The price was right and if I needed maintenance again or any repairs, I will call them 1st!

I cannot praise this company enough! My elderly friends AC was not working and the air temperature…read morewas climbing. We called Econo West and they had Caesar out here in less than 2 hours. Angel showed up a little later, and they determined what the problem was with my friends AC and fixed it. We had just had her AC serviced twice in 2 weeks by MD air, the company that installed the ac, and even they did not know what the real issue was. Needless to say, we will never call MD air nor recommend them ever again! From here on out, we will always refer Econo West! I was at my friend's house today at her house is nice and cool!

Had the best price for the replacement of my heating / A/C unit on the roof. They showed up on time…read moreand completed the install of the unit on time. Thank you for the great services.

These guys replaced our system. Great install and excellent warranty. Highly recommend that you at…read moreleast give them a call...they will earn your business. 5 star.

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

Mario is very knowledgeable about plumbing and also an expert electrician. He explains things very…read moreclearly before starting the work, and do very quick clean work. I recommend him highly.

I have recently worked with Mario to diagnose and replace the valves for our wall-mount bathroom…read moresink faucet and to service our tankless water heater. The valve replacement was tricky as he had to access it through the other side of wall behind the faucet. Mario did a wonderful job! Throughout the process he communicated effectively, arrived promptly, and, most importantly completed the job efficiently, professionally and with minimal disruption to our household. Pricing was very reasonable too. I highly recommend The Water Heater Tech - Mario.