Horrible experience. Took over a year to settle and I am over $20,000 into my own pocket for…read morerepairs which are not yet complete. Communication has been abhorrent. Received zero proactive communication and slow reactive communication. Took months to get a copy of my file. Took months to get a proper explanation of the pittance I was paid I would never hire them again and would highly recommend if you want a fair settlement with your insurance company go elsewhere.

I had a Ian Hurricane case whereas all photographs, and timeline of events were sent to insurance…read morewho repeatedly ignored me. I hired Eric Sorely of Krapf Legal Services in Clearwater, FL who was a kind, laid back & intelligent attorney. He kept me well informed of every step in the process. We didn't have to sue the insurance company, rather, we received a settlement instead. Sorry we had to hire an insurance attorney but Alex and Krapf Legal Team did a very nice job.

Stan helped us switch auto coverage on our cars after his quote saved us over $100 per month. He is…read moreprofessional and things went smoothly.... Would recommend you check with him before you renew your next policy!!

This office is disorganized. My husband and I have had car insurance with them for years only…read morebecause it's been inconvenient to change. The most recent issue was continued calls to update the mileage on a car we told them we sold a month ago. . We informed them of our new car purchase but it took a month for them to switch the coverage over and send a temporary insurance card. I've had multiple smaller issues with them over the years but this was the push my husband and I needed to find a new insurance company. If you are interested in State Farm I recommend another office.

I was introduced to this office through an uncle who had been doing business with Debbie Carroll…read morefor years and years. (She took really good care of him.) When he passed we went in to see her and I was amazed on how she explained everything to me. I was never interested in stocks, IRA's, annuities but the way she explained it made it so much easier to decide where I wanted to put my money. Funny thing is my (back then) 13 year old also got interested in putting her savings aside. I live in Tampa so it's a little ride out to her office but she has (on many occasions) met us up there on Saturdays. And she does it all with a small - so sweet. My daughter and son now have several different accounts with this office because of her. Every email or call I have sent has ALWAYS been replied to in a timely fashion. I highly recommend giving her a call if you are interested in learning more about your finances. Thank you State Farm.

Finally have a bundle package with State Farm thanks to Debbie Carroll. Got me the best rates of 4…read morecompanies I got quotes from. Thx Debbie. Ron

Changing to Iron Rock insurance for our home and auto needs was simple they handled everything. We…read morehad to turn in a few pages from our prior insurance company. They made all the necessary calls. They offered pricing options from other companies, but suggested the best one we should go with that we meet our needs. I highly recommend Iron Rock.

I had the pleasure and then displeasure of working with Iron Rock that didn't last very long. If…read moreyou're looking for a quote, they can help., If you're looking for an Agency to represent you, your out of luck. When I had my first and only problem with the service, I continued to ask for a manager which took 3 conversations until one was placed on the call. Each person had NO customer service skills. I was, at this moment upset because they simply dropped the ball. (trust me they don't want to hear it) Upon talking to the Broker Lisa, she said "We're sorry, were just so busy". Then clearly, she didn't want to listen to me and said, "Clearly we are not a fit for you, you moved your insurance with someone else, so we seem to be done". To me, we hire the Agencies for the service and customer service, should we have issues because they are the experts to advise us. Buyer beware; this is not the Agency to help you with that. You would think in an Industry the works off retention of Clients, this would be handled differently. I can only pray that other insureds start to feel the same way and cancel, cancel, cancel. I'd give them a "0" in review if it allowed me to.

Met with her twice in her office. She was completely unprepared both times. She apologized and…read moreoffered several excuses for their lack of professionalism and/or organization. She assured me that if I gave her another week she would "get her shit together and knock my socks off" . After 2 weeks went by I called her. They were still working on our file and not prepared again. By far, the most unreliable and unprofessional financial planner I have ever dealt with.

My wife and I have been a client with Sandy Morris Financial for over 10 years and they have…read moremanaged our finances very well into retirement. Sandy, Steve, and Michelle are great and have been more like a family to us over the years taking care of our portfolio. Sandy has always remembered us over the holidays thanking us for being a client. They are all very accessible and we feel very comfortable contacting them anytime we have questions or need help with our finances. I highly recommend Sandy Morris Financial for your financial portfolio needs.

Outstanding costumer service. I recommend this agency 100%. Not all insurance agents or agencies…read moreare the same and this agency make a difference. Massiel has always been there for my family trying to bring the best home insurance choice that covers our expectations, thank you so much.

Charlie's Agents are a great team! Masiel is awesome and ready to help. She is been helping me and…read moremy family for a couple of years. I can recommend her to anyone that needs help in getting insurance.

We had such a pleasant experience going through the mortgage process with Dan and his team. Their…read morepersonal attention is so reassuring during a time that can be extremely stressful. They provide excellent customer service and make you feel like family. We highly recommend them for your mortgage needs. A great company to deal with!

We have enjoyed the service of Marc and his team for over a decade. He has provided us with…read moreinsurance for multiple investment properties since 2003. He has a professional and pleasant disposition and his team has kept me updated on status, apprised of renewals and shopped for me when we switched insurers. WE appreciate Spencer Financial and won't use anyone else.