Tried purchasing 220 2x6x16's, and over 30 sheets of osb for a job. The guy on the phone was more…read moreinterested in being a tough guy than making over 10k. They refused to let me purchase anything because I didn't have an account and wouldn't let me open one. I guess I'll just buy my lumber from one of 100 other places in town. Sorry you hate your job but, not my fault you're stuck there.

This company has been difficult to deal with for years. But they can get some products for a…read morereasonable price, so we've used them multiple times. Now they're no longer accepting cash customer orders.

A week ago, we took delivery of a truckload of drywall. We have purchased from Pacific Supply…read morebefore. Luckily the two delivery guys were Matt and Ty. Matt and Ty, aside from being very friendly and courteous, are totally into safety. Being professionals, they know what a crane loaded with drywall can do to you. They cordoned off the entire site so as to prevent passerby's from entering, they also got me to "stay back" as they unloaded a large order. They used a dolly made for this purpose to distribute each specific drywall size in the correct quantity and room as per our instructions. I wish to acknowledge these two guys for the hard work they do but especially for professionalism they show when at a customer's site. Thank you Matt and Ty. Santiago

I am married to a brick mason. We work in Salt Lake. We've done masonry for 20+ years. We have…read moreNEVER been treated as poorly as we were at this company. We went to St. George to do a job, for a family member and decided to purchase materials in St. George, instead of hauling them from Salt Lake. BIG MISTAKE! Unfortunately, in the town of beautiful St. George there aren't many options for construction supplies. So, perhaps if you have NO OTHER OPTION, you might have to use this company. For this reason, we feel we should share our experience. So you, as an educated customer, can make sure you follow behind the people working here and make sure they do their job right. So, you don't get screwed. 1- This company makes you purchase corners and flats in separate packages. Not that unusual. But what makes it frustrating is they make you buy a certain square footage or linear footage of each. So, for example...you HAVE to buy 8 linear feet of corners, regardless of how much you need. And you HAVE to buy 110 square feet of flats, even if you only need 50 square feet. So, you are paying MORE for material than you really need. And, it's overpriced material at that. 2- They loaded the WRONG flats onto our truck. Period. We didn't notice that the flats were wrong until halfway through the fireplace we were doing, and the corners and flats were different colors...which wasn't apparent until after they were on the wall. 3- When we went back to return the WRONG stone that THEY loaded on our truck, we were treated like idiots. "Oh, you didn't check your material to make sure it was right." Excuse me? Sure, you can place some blame on us, but ultimately, it was THEIR fault they loaded our truck with the wrong material to begin with! Why would we ever suspect it was wrong? We have NEVER had this happen in all our years of masonry. Never. We were inconveniencing them, they offered no compensation for their mistake, not even an apology. Luckily, they did return the wrong stone, and gave us the proper stone. But, it was not done without huge amounts of trouble and attitude. Our point is not to get some forklift driver in trouble. Mistakes happen, we understand that. Our problem is, this company has NO customer service skills. The customer is never right, and we're all idiots. I suspect that this attitude stems from the fact that, if you want certain stone, and they are the only one's in town who have it, you'll just have to deal with getting treated like garbage. What choice do you have? Well, if you have another option...even if you have to drive to Cedar, Vegas, or Salt Lake...you should do it. Shame on them for running a business this way. And if you do decide to use them, make sure you do THEIR job for them and double check your materials (that THEY loaded) BEFORE you leave the premises.

Don't plan on getting help with the saw at this location. Last time I needed something cut, I…read morewaited 45 minutes and finally got help the fourth time I asked. I've waited 22 minutes today and asked twice. Sadly, the saw is broken at Lowe's or I would have gone there instead. The employees are aware this is an issue because the first one I asked sent out the request then told me good luck getting anyone to come. The other issue is 90% of the time, products are not in the aisle and bay where the app says they will be.

I've had to wait 10-15 minutes multiple times to get someone to unlock tools and have been told…read moresomeone was on the way but never showed up. (Ended up going to find a random worker to help) and apparently the pro desk can't print receipts that are within the last 30 days? (Was told they don't have access)

Ask for Cammron! So helpful & knowledgeable! Five stars, will be back. The only tile store that…read morekeeps tile in stock. They saved us during our bathroom remodel.

I would not recommend this place. The staff is really friendly but EXTREMELY unorganized . I paid…read morefor my countertops back in August and to my dismay still haven't received them (November 2020). On September 4th we had finalized and confirmed our order. Lon, told us it would be installed in the following two weeks. We waited three weeks before calling in. When we did we found out that they hadn't even cut the counters, yet. Even though it was confirmed on their notes they didn't send the order out. We have had this happen a total of three additional times. Where they didn't confirm us, even though we had called several times, and we even went in. In addition they constantly 'forget' to contact us to tell us that our order has been delayed yet again. I am so frustrated with them. We haven't had our kitchen for months. It is so frustrating not being able to use our kitchen and limiting what we can make. I have had to constantly call in to find out anything. They have taken absolutely no action in trying to correct their mistakes.

We went in because we were building a casita and wanted rock to match our house. We told them the…read moreare we needed to cover and let them suggest how much we purchase. Because they are the "professionals" right? They way over sold us on product. So we reached out and Lance told us we were screwed on the flat stone but they would take back the corners. We needed 24 and they sent 86. So we loaded them all up and drove the 30 into town. When we got there Lance basically told us to F-off. I would think twice about ordering from these guys. They are shady and will oversell you on products.

It definitely appears that the experience (good or bad) you have is going to be based many times on…read morethe one or two people you encounter when shopping at just about any store. My experience with a sales agent at the Pro-desk, Wes Adams was excellent. I'm a first-time shed builder and had been gathering a lot of information using AI, I know, I know, but I use it mainly to get ideas then run them past those who have had experience in those fields. Wes (has considerable experience in construction) and asked me if I needed any help, so I told him what I was doing and needed some expert advice on a couple of things, and as usual, I was overthinking a lot of it. Wes simplified what I was attempting to accomplish and it all finally made perfect sense to me. I ended up purchasing just north of $800 dollars of product from Lowes and my project now is turning out great! Couldn't have done it without his advice. Thanks Wes. I really appreciate your help.

Who ever the hiring manager is should be moved somewhere else because he is clearly not a good fit…read morefor that position. I am basing my review on years of coming to Lowes. The most basic of questions gets you the deer in the headlights look. Now I do know that it's difficult to find younger people that have experience in the building industry because of all of the time spent doing meaningless tasks like video games and taking selfie. There are plenty oh retires out there that come from all trade backgrounds that would better service Lowes customers. Food for thought Lowes upper management.

This seems like a nice small company full of friendly people. You call them and they know what is…read moregoing on with your order. However, I ordered three hand-rails for my stairs and during contact the guy asked where I want the 14 foot piece to be cut. What? I wanted a 14 foot rail, so I obviously didn't want it cut. He assured me you wouldn't be notice it. I don't know why I took his word for it... it's not even the same piece of wood. I'm just upset because even if hypothetically they sent out a new 14 foot piece I would need a contractor to reinstall it and the balusters will look all messed up from having nails taken out and put back in. It's just a lost cause. It just isn't going to look good and that's that. I'd give them one star if it wasn't for how friendly they were. They changed the size of the plow, as it hadn't yet been made. See photos.

I'm a manager for a historic renovation company that's been doing high-end renovations and…read morerestorations for 35+ years. Our local supplier of LJ Smith stairparts gave us a 10-12 week lead time on a custom order for a quartersawn white oak staircase, so we reached out to Woodstairs.com. Spencer delivered on time, for a reasonable price, and the decorative box newels, radiused starter tread, railing and fittings were all comparable quality to LJ Smith. We plan to use them in the future.

I've always had pretty good luck with the tools I've bought at Harbor Freight. I don't use them on…read morea daily basis and can't say how they'd hold up used by a pro every day, but for my needs they're fine. In six years I've burned up a drill motor and sander, both of which were replaced for free. Service up until my last visit has always been exceptional, especially with Bowman. But in my last visit I had the distinct displeasure of having to deal with Caleb. I had an old ad on my phone for buying a 5-ah battery and getting a free tool with about ten to choose from. The ad said "For a limited time only," but with no expiration date. Fine. I needed a sander so I decided to go battery operated. I got the tool and 5-ah battery and went to the register. I showed the woman at the register the ad on my phone but said I didn't know if it was still valid. She said she'd ring it up and see what happened. I said fine. The register didn't show a discount or freebie, which I said was fine. I was going to get it anyway. She said to wait and she'd check with her manager. In comes Caleb. He said no, that's not what the sale is. I showed him my phone with the ad displayed. He didn't even look at it. I said "look, if the sale is no longer in effect, just tell me that." His response was "I'M NOT GOING TO GIVE YOU THAT BATTERY FOR FREE FOR BUYING THAT TOOL." I said that wasn't what I wanted. The deal was buying the battery and getting the tool for free. It's like what I said went in one ear and out the other with nothing in between to comprehend. Then he said he could give me a 3-ah battery with the tool. I said fine, which was a better deal for me. Then he went to get a 3-ah battery, brought it to the counter and left. It wasn't until I got home that I checked my receipt and found that what I paid for was the tool, the $60 3-ah battery with a $20 discount, and several other items that I also bought. In other words, the 3-ah battery was not free, just discounted. I'll continue to shop at the Washington City Harbor Freight for the prices and convenience. However, if Caleb somehow gets involved, I'll just walk out and come back another time.

Bought an HVLP painter setup and literally asked these questions when paying: what is your return…read morepolicy if Indont like the way this sprayer broadcasts the paint? She said - sir you have 90 days as long as you have a receipt. So I return it because it sprayed terribly. Even after adjusting the air psi. And of course, when I went to return it JUSTIN the manager, literally no facial expression doesn't even address except to say "we'll take it back but it's 20% restocking fee". He actually said that phrase 3 times while I attempted to explain what his cashier told me. Long story, most of the employees here are nice. Justin was a COMPLETE PRICK!