Thank you Tori & staff for the amazing customer service & for being champions in the Mental Health…read morecommunity! If you're in Dallas make sure to stop by Lovers Lane & check out this cute - affordable boutique! If you still want to shop, you can go to shopbritrose.com I am so sad to hear of it's closing & wishing everyone lots of love!

From the moment we walked in the door the adorable ladies waiting on us treated us with such love…read moreand hospitality like it was their own home They proudly told my daughter and I about the meaning behind the store with such kindness and sincerity. The store is absolutely adorable, so girly in memory of the owners daughter It's everything a girl and her Mom could dream of!!! I love shopping here and can't wait to come back. Best of all... I love that the money goes to a great cause, suicide prevention and we've made forever friends in the spectacular ladies in the store!! Thanks Michelle! Merry Christmas God Bless

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

I placed an order on June 28. I reached out to customer service because I still had not seen that…read morethe order was fulfilled or any shipping label has been set up just keeps saying preparing order. Customer service said they fulfill them in the order they receive them however the order I sent after that one I already got not really sure what's going on, but it's going on 10 days now of the order not being filled. I'm new to AVARA. I have ordered a few things. Sizing is off a little bit, but I'm hoping for better results however they're fulfillment and shipping seems to have delays and maybe customer service doesn't really know what's going on with the order.

I love this store! Half of it is resale and the other half is new merchandise that Debbie stocks…read morefrom when she goes to market. All high quality items with fair pricing. I am learning to go here first if i am looking for a vintage purse or new funky top or dress. Check it out, you will be glad you did!!

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

I bought my niece a pair of boots she wanted for her 16th birthday in her normal boot size. They…read moreare way too big. I emailed customer service 2 times and got no response. I finally called the store today and was told even though they have the boots in the size she needs they will not exchange them or let me return them. Hard lesson for a 16 year old. Please read their return policy carefully before ordering. I find this to be horrible customer service and won't be shopping here again even though my niece had several other items from there on her Christmas list.

Had the best experience here recently! Went in randomly while in the area and one of the employees…read morepicked a few things she thought would suit my body type. I'm obsessed with the outfits and got a million compliments on them when I wore them. Also a great place for holiday presents! Lots of cute candles, blankets, slippers, clear sport event purses, and a great shoe selection. My new favorite store!

Zara is one of my favorite stores. I'm always so excited when I find a mall that has one since…read morethere isn't any close to home. This Zara was huge!! They were having a sale and I find a couple items to take home. The staff was average for retail. No one went above and beyond. My friend found an item that was without a ticket and they told her it had to be taken off the floor. The reason she was given is that Zara copies so many other designers that it had maybe been an issue. She also found an item that was missing its belt and they told her she had to buy it as is and that no discount would be offered. Zara 13350 Dallas Pkwy, Dallas, TX 75240 Monday July 9, 2018 2:30pm

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

I was surprised to see that there was a Nordstrom Rack in Oklahoma City despite not having a…read moreNordstrom Department Store anywhere in the state. I went to check it out and being from California, I was horrified at the selections they offered. Hence, I decided I better make a trek to Dallas as it's a more Cosmopolitan area with better shopping choices and a different demographic all together. While was unable to find anything to my liking at this location, it was worlds away better than the OKC store. It was clean and organized, the staff was helpful and there was a much larger selection of items. I would definitely come back again but I recommend getting there early if you wear a popular size as things do run out. If you don't find exactly what you are looking for, rest assured there is an actual Nordstrom right around the corner at The Galleria.

The store on Dallas PKWY always have friendly staff!! The shoe selection is always on point and at…read moreaffordable pricing! Now If I can stop using my lunch break to shop, I'll be good lol, but how cute are these

(2023) Ms. Vera is AMAZING!!! She was so committed and helpful. I had the best experience and the…read moredresses are good quality. I went to a DB (iykyk) and the dresses were itchy and didn't look half as good as the ones at Terry Costa. I bought my dress off the rack and love it! They had a WIDE variety of styles and sizes. The changing areas they've created truly make you feel special. Even on an extremely busy day Ms.Vera did her absolute best for me and helped me choose my wedding dress. GIVE THIS LADY A RAISE (and a break. She was attending to so many of us a once)!

We went searching for a mother of the bride dress and found the one!!…read more Patrick and Gail were incredibly helpful to us throughout our entire visit, despite how obviously busy everyone there was. They carry a wide selection of options in various price ranges, and we ended up with something that suits our needs exactly without going over budget. I would definitely go back for any future formal needs!

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.

Purchased a sweater that did not match the intended outfit and wanted to return. They have a no…read morerefund policy which is not reasonable for unworn items returned within a few days of purchase and they don't tell you this upfront.

Came across this jewel, selection is great for teen girls to ladies in their 40's. My favorite…read morething about this boutique is their clothes are section off in colors allowing one to go straight to a selection. Also the customer service is amazing!!

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was a great store to visit! I am a designer shoe lover and was able to find the perfect pair…read moreof Jimmy Choo's at a phenomenal price for the condition - $250 and looked like they had been worn less than 5 times. There was definitely a little of everything and any designer I am interested in. Pro tip - they have a website as well, so if you have something in mind, you can already have it picked out before arriving. Will definitely be going back in the future!