1. La Bella Vila

1. La Bella Vila

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Portland, OR

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La Bella Vila

5.0 (1 review)

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10 years ago

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CherryWood Village Retirement Community - Vitality Center gym

CherryWood Village Retirement Community

3.8(13 reviews)
10.6 miHazelwood

My mom has lived at Cherrywood Village over 10 years. She was in independent living until a year…read moreago when we moved her to assisted. She's been very happy there and loves all the staff who seem so kind and loving. Our favorite is Mercedes and her daughter Lana. They work really hard to provide many stimulating activities for the residents. My mom is just about to turn 98 and I feel at peace with her being at Cherrywood.

Right after I wrote my review I discovered there was a new weekly menu and an attempt to provide…read moremore variety to their menu options for vegetarians. This is a very welcome step. I also want to note that their meals are not expensive. Some people prefer quantity over quality. Your safest bets are the salads, avocado toast, soups, and fruit bowls. Part of my frustration with Cherrywood is that its a retirement home and the residents don't have a choice where to eat most days. At least this is true for those who can't easily travel. So the meals should be appetizing and inviting. There is a culinary director but somehow he claims to not be involved in culinary matters. I want that job. However, one would think the culinary director would offer to forward your concerns. This doesn't happen. The culinary director is NOT the chef. The chef and his staff try really hard. You usually won't find the culinary director. I don't see him helping when there is a rush, he has never greeted me or seated us where there is a line, and I assume he is usually in his office. One does see him on the family events. So he isn't totally invisible. Sounds like Cherrywood needs a culinary director who is responsible for improving the dining experience in their restaurant willing to greet guests. As stated before, Cherrywood caters to 7th Day Adventists and they are vegetarian. Their vegetarian selections are hopefully getting better. They were not really good before. The worst meal I had there was at the last Thanksgiving. That veggie meal included two slices of fake turkey. Think bologna or spam for Thanksgiving. As a comparison one of their competitors offers a nice salmon dinner every day as an option. Cherrywood offers this maybe once a week. Just saying other retirement homes offer better food services. I hope things get better.

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CherryWood Village Retirement Community - Wellness Center's heated pool at CherryWood Village

Wellness Center's heated pool at CherryWood Village

CherryWood Village Retirement Community - Gabriel Chapel at CherryWood Village

Gabriel Chapel at CherryWood Village

CherryWood Village Retirement Community - CherryWood Village campus overlooking the putting greens and ponds

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CherryWood Village campus overlooking the putting greens and ponds

Terwilliger Plaza - Lovejoy floorplan at Parkview. Flooded with natural light and sophisticated finishes.

Terwilliger Plaza

2.9(16 reviews)
5.5 miSouthwest Portland

While the outward presentation of this community is polished and progressive, there's a noticeable…read moregap between the image and the internal culture. Staff turnover is high, and communication is often inconsistent. Resident concerns -- even those related to comfort, accessibility, or safety -- can be quietly overridden by leadership without explanation. Much of the decision-making appears to rest with a single individual whose personal preferences outweigh resident input. If your expectations don't match his vision, changes are unlikely, regardless of broader support. The community promotes an image of inclusivity, but in practice, respect and consideration seem to be limited to select groups. The lack of regard shown toward surrounding neighbors and the broader community is striking -- a sense of entitlement permeates interactions, and staff behavior has, at times, been deeply concerning. In one instance, I witnessed an employee act aggressively in public with no evident consequences. Attempts to raise the issue went unanswered, raising doubts about internal accountability. Prospective residents and families may want to ask detailed questions about staff conduct, resident influence, and how inclusive the environment truly feels on a daily basis -- not just in marketing materials. For a place at this price point, consistency, transparency, and mutual respect should be a given.

Terwilliger Plaza has it all. Lovely apartments, security, parking, a library, a salon, book…read moreclubs, veterans groups, very interesting lectures, a fabulous restaurant, valet parking, a swimming pool and water excercise classes, a hot tub, salon, resale shops, music night once a week. I can't wait until my son graduates high school, so I can move in.

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Terwilliger Plaza - Sophisticated apartment home in The Heights with gourmet full-sized kitchen, high-end appliances, and a sweeping private balcony.

Sophisticated apartment home in The Heights with gourmet full-sized kitchen, high-end appliances, and a sweeping private balcony.

Terwilliger Plaza - Beautiful kitchen with a center island in an apartment home at Parkview at Terwilliger Plaza.

Beautiful kitchen with a center island in an apartment home at Parkview at Terwilliger Plaza.

Terwilliger Plaza - Beautiful living room in an apartment home at Parkview at Terwilliger Plaza.

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Beautiful living room in an apartment home at Parkview at Terwilliger Plaza.

Touchmark in the West Hills - Seasonal Salad from the SKy Lodge restaurant

Touchmark in the West Hills

2.8(11 reviews)
5.4 miSouthwest Portland

My dad has been in assisted living at Touchmark for a month, and it has exceeded all our…read moreexpectations. Our first impression came from retirement counselor Veronica, whose warmth, compassion, and guidance were exceptional. We assumed Touchmark was simply putting its very best foot forward by having someone like her lead prospective families through the process. What we've learned since my father moved in is that Veronica wasn't the exception--she exemplifies Touchmark's culture. Every staff member we've met has shown such kindness, respect, and genuine interest and care. Touchmark's marketing materials talk about being a friend, an ally, and a giver. In our experience, they absolutely walk the walk. My dad tells people often, "This place employs every kind of person, but they all have one thing in common: they're NICE. And not fake, plastic nice." Knowing my father is surrounded by people who treat him with such warmth and dignity has given us enormous peace of mind. Touchmark was the right choice and we are deeply grateful.

I work with a team of caremangers all of whom do not recommend Touchmark. Like my previous…read morereviews, Touchmark should stay in the business of Retirement Living. No doubts it a beautiful setting and atmosphere but the leadership and care in their higher levels of care stinks and unfortunately most of those in those higher levels of care no longer have a voice to advocate for themselves.

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Touchmark in the West Hills - Crispy crab bites

Crispy crab bites

Touchmark in the West Hills - Pork Belly with shave lettuce and crispy leeks

Pork Belly with shave lettuce and crispy leeks

Touchmark in the West Hills - Lamb meatballs with a zesty drizzle!

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Lamb meatballs with a zesty drizzle!

La Bella Vila - retirement_homes - Updated July 2026

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