The team provided a great cleaning service for a fair price. I plan to utilize their service in the…read morefuture and highly recommend to others looking for help.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was…read moresuper-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA!

Annually awful, barely cleaned. Do not trust them. Every if they respond and say it's lies, message…read moreand I will prove it. Don't waste your money. $500 down the drain. MOST IMPORTANTLY THEY BROKE CUSTOM FURNITURE AND DENIED IT. Don't trust their reply. They literally lied about the work they did and didn't want to give back money. They didn't do what was promised, period. As you can see from the photos, they didn't clean the floors, carpet, door mat, couch, or tv stand at all. Not even a little bit.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

Very kind, very thorough and affordable. Carlos even came over to make sure the job went well after…read moremy house required extra cleaning because our home was not clean when we moved in. I would use LA House Cleaning Services again! Thank you guys very much.

The team went out of their way to get every nook & cranny and then some. Despite some unforeseen…read morecircumstances that led to a small delay, they made up for lost time quickly. Thank you!!

Pathetically incompetent. I hired them for move out cleaning. They left grease all behind the…read morestove and under the microwave, didn't clean the backsplash, left crumbs and debris all throughout the cabinets, didn't clean the windows or the window guides, among other things. They couldn't even wash 2 dishes and instead threw all my stuff including unwashed dishes together in garbage bags (from my own apartment, not even their own) in the corner. Also rolled up my carpet - unvacuumed! They then decided to charge me an extra $50 WITHOUT MY CONSENT because their lazy maids were too slow. Oh and they broke a drawer in the refrigerator. Typical LA experience. Be grossly incompetent, charge 3x what the going rate is in any other part of the country, and then stand proudly with your hands on your hips. Under no circumstance should you hire these people.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

5 stars. Been using Kleen for years and they never disappoint…read more The team is so attentive and they leave my house smelling amazing and spotless.

Before I tell you how much I love Kleen, it's important you know that a) I have not had…read moreprofessional help in a very long time and b) I am very neat and tidy to begin with. The ease of getting started with Kleen was a 10/10 experience and their communication with me was super fast. I was able to get same-day service after inquiring. Wow! During the cleaning while I was out of the house, I got professional communication from Gabriela on Team 25 with a question. Hearing directly from the person in my home was more helpful than a central office, so I appreciated that. It built trust and I felt at ease. Now, here's where things get really exciting... When I came home, and opened the door, I was smacked in the face with a lovely, non-toxic scent and my tiny but cute-as-a-button place was gleaming. Superficially, the house looked amazing - cobwebs from ceiling to floor? Vanished. Dust bunnies in between my giant plant collection? Outta there. Every surface perfectly polished? Of course. But what unfolded over the next several hours felt like I was a little kid on Christmas morning...as my partner and I went about our day, we'd yell to each other, "Oh my gosh, they cleaned there!?" "Wait - they did THAT!?" "I didn't expect them to do THAT!" "I didn't realize that could even BE cleaned!" It happened about 10 times that afternoon and even a few times the next day. My total happiness score (which is already really high) skyrocketed up about 10 points. Needless to say, this is a decision we wish we had made sooner. Kleen is fairly priced and the service was just fantastic. I feel so grateful to have angels visit my home like Gabriela and Team 25. THANK YOU!!!

Great communication, attentive customer service & they left our home spotless. Will definitely book…read morewith them again!

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Thank you Two Sisters for a great move in/out cleaning! The team (Irina, Andrey, and pardon I…read moredidn't catch the last girls name) did great work and was very hard working. I appreciate the thorough communication throughout the booking as well. I would book again.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.