Always amazing service from Natalie's Cleaning! I've been using them for the past few months and they constantly deliver excellent service in a timely manner. They clean my 2 bedroom apt in a little over two hours and have such great attention to detail. Definitely will continue using them every month! read more

Fantastic and thorough cleaning! Bravo for a job well done and great customer service! They even do windows!! read more

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour mark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service. read more

Too many reviews They clean the dust under the rug When I ask why the owner is really nice and right away sent a crew for fixing and cleaning again Unfortunately the employees don't care as much and I still saw unclean areas which was so obvious Price is good I guess that why I got them read more

I called on a Friday and the next day they sent someone to do a deep clean service for me. The girls did a great job and I would definitely use this company again. I am even considering starting a once a mth service to keep up on the cleaning. The price was reasonable. read more

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excellent deep cleaning of my place in malibu. They cleaned the full site and they did a super job. Nice people. read more

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They mentioned some services that show they go the extra step you have to tell them what rooms you want cleaned and that's all that is needed. Top notch for sure . read more

Sandra's crew cleaned our home today and did an outstanding job. VERY detail oriented (and I'm picky) - our home looks perfect! Went above and beyond to make our place look spotless and was very fast too! read more

Worst cleaning experience in my life. They think it is very odd that you ask them to clean under any furniture...they dont clean under any items just around it. The counters in the kitchen are not cleaned which is the basic thinf that needs to be cleaned. Shelves are not dusted in the bathroom. Said they woukd stay for 2.5 hours but left at 2 hours. Just want to rip you off.Please save your money and clean yourself because there is no point in asking them to come. Waste of money! read more

Natalie’s Cleaning - This is how they left the bathroom towels. Couldn't even hang the towels right - Home Cleaning Near Me - Los Angeles, California

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I called them the night before and they were able to come the next day. They arrived right on time and did an amazing job deep cleaning.

I found this cleaning service in a last minute desperation and it turned out to be a great experience. The communication was easy and efficient. And they were able to schedule with ease. The cleaners were on time. They were polite and respectful. And most importantly the cleaning was immaculate. Great experience read more

They are always willing to help out in short notice, and are prompt, reliable, and do a great job.

We had an excellent experience with Natalie's cleaning. I want to give a shout out to Kevin and Fabiola, who did an absolutely stellar job cleaning our 2 bed/2 bath apartment. Every room was spotless, thoughtfully cleaned, and clearly handled with care and attention to detail. What really stood out was this place's flexibility and responsiveness. After a different cleaning service proved unreliable the day before, they were able to accommodate our booking on very short notice--total lifesavers. From start to finish, the experience was smooth, professional, and stress-free. Highly recommend, and we'll definitely be booking again! read more

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Waited until I moved to leave a review because I didn't feel safe since they know where you live. This was the worst cleaning of my life. Unethical practices. Charge by the hour so the girl took 6+ hours until I had to kick her out because she still wasn't done and I had to leave. She went in my closet and touched all my things after I had asked her not to go in there when I did the walkthrough with her. Cleaning was not up to normal standard cleaning. I had to get the place re- done. Value is not there. I was way over charged and do not recommend these people read more

They were on time, great communication leading up to the service. Detailed oriented and did a great job. I highly recommend them if your looking for a deep cleaning and reasonable priced read more

Flo and Diana were so helpful! They came early and waited patiently for us to arrive. They were quick and methodical, made the most of their time even in this heat! The pricing was affordable we will definitely reach out again read more

As a General Contractor I've been using Natalie's cleaning for over a year. After remodeling and finishing each project, I call them and they come and do a great job cleaning the project on the final stage. It is very important for us when we finish our project that the client can easily move in without stressing that he has to do cleaning as well. Very easy to communicate, there are always on the phone and very flexible to your request. They're so good that I just recently used their service again to bring back to life the apartment that I moved in and the previous tenant left a huge mess. I thought I'll be able to clean it up myself, but I couldn't. Considering the time that I would spend and the money that I would spend on buying some chemicals and cleaning supply, it is hundred percent worth it to call Natalie's cleaning and use their service. read more

Horrible cleaning experience. Lies all the time, not punctual, and horrible customer service.

Recommend Natalie's Cleaning . Estella and Karla did an amazing job of cleaning a two-story four bedroom home and everything was spotless and detailed. And the price is so reasonable. I would highly highly recommend if you need any cleaning service to try Natalie's . Thank you Estela, Karla and Joao! read more

They did the basic mop and wipe down. Didn't move products off shower shelves, small items on floor, or the kitchen island to fully wipe down. Base boards weren't touched at all. Gentleman that cleaned my apartment was watching a show on his phone the entire time. Won't be booking again. read more

Natalie’s Cleaning - Not cleaned - Home Cleaning Near Me - Los Angeles, California

Hired Natalie's cleaning for a Move in for a recently purchased home. Joe responded to my all my questions promptly. His team left my house very clean. I will definitely use them again for a monthly Cleaning. read more

They did a great job cleaning! I couldn't have wished for a better experience! They worked the whole time and did a wonderful job!

I used this cleaning service to help tidy up trash for a large event and they were extremely helpful! I found them through Yelp's request a quote and they had the best rate for what I needed. Then the cleaners arrived, there was a language barrier, but I was able to use google translate and help from friends who speak better spanish than I for the most part. They were fast and efficient and when there was a snafoo (one of the dolly's broke under the weight of the trash), they brought it up right away and were honest. read more

Very bad cleaning. Very bad. I asked them to clean my kitchen and my bathroom. It's a very small bathroom, and they didn't clean the toilet or the shower. They literally didn't even touch it. In the kitchen, they didn't clean the top of the fridge like I asked, they didn't clean the face of the oven. They left dirt and grime everywhere. I got a $20 discount when I showed video. In my opinion, the clean should have been $50 not 150. Complete rip off. Owner apologized and gave me a $20 discount. Unbelievable. In response to message 01/28/26 We could have added more time. I didn't set the two hour time limit, you did. And I said to only do the living room if the kitchen and bathroom were finished. I never asked for the living room to be cleaned. Bath and kitchen is why I hired you. Anyway, i'll delete this review because I don't want your business hurt. But that was a huge disappointment read more

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The cleaning crew is consistent, charming, upbeat, and the do a great job. When I ask them to concentrate on anything specific, they hop right on it immediately without resistance. Top notch in all ways! read more

Natalie’s Cleaning - Home Cleaning Near Me - Los Angeles, California

Quick response to an inquiry for a deep clean for a 1 bed/1 bath apartment, and fabulous, fast work at a competitive price! I've gotten a similar level of cleaning done every year and Yesica and team did it the fastest and most thorough. Will definitely be working with them again! read more

Liana and Oscar did an amazing job cleaning my house today. It was in bad condition and they went above and beyond. I'm so thankful for them! The best cleaners I've had. read more

We needed a last-minute cleaning and this service came through with under 24 hours notice and they did a fantastic job. Their prices were right on par with all of the quotes that I received from other companies they worked very fast and efficiently. They were also very nice! I didn't know my bathtub could look so good! I'm so happy with my apartment and we will definitely be using them again in the future. read more

Such an amazing service with exquisite tailoring to the help I'd hope for. I can't help but explain the greatness they brought. To put it bluntly, they made my place spick and span. Unbelievably, beautiful. read more

Natalie's cleaning is amazing. They took on the task to clean my entire house and wash, dry and fold all of my laundry and put it away perfectly. They also organized my pantry and did all of this great work while working around my three indoor cats. Look no further for professional, punctual and trusted cleaners. read more

Darlin & Astrid have been absolutely amazing! I unfortunately was hospitalized for 2 weeks, and have a baby that is in the NICU- so my apartment was extremely dirty. They completely cleaned out my fridge, organized my pantry, organized my closet & linen closet, completely cleaned and organized my nursery, washed/folded/put away all of my laundry, changed my bedding, cleaned both of our bathrooms, and did a beautiful general cleaning as well. They have taken off such a huge burden now also coming on a weekly basis to help stay on top of everything, from a new mom to a baby in the NICU- they are worth every penny!! It is such a relief coming home to a completely clean and reset home every week! I saw a review below about how much they can get done in a certain amount of time- and each time they have come I have asked them to tell me how much time they think they would need- as they are the ones who can best estimate that! The deep clean of our 2 bed 2 bath apartment took about 5 hours, and regular cleaning/upkeep takes about 3- but again it's so worth it! read more

I am very disappointed today with Natalie's cleaning service. I called in the morning to request a cleaning service, and Joe on the phone highly talked about that he will send his best two employees to clean my two bedroom and two bathroom condo in the afternoon. I was so pleased that my condo will get cleaned on the same day that I requested. I informed Joe that I am a very tidy person and I need a deep cleaning since I just came out of construction and my condo is dusty than usual but everything is in place in my apartment where it supposed to be. I don't even have dishes under my sink since everything goes into the dishwasher. In short, the two ladies showed up on time which I liked and respect that and they did not speak English so it took me a while to make them understand what needs to be done and with the help of contacting Joe on the phone for translation. I am okay with an English barrier since I am also an immigrant myself so I totally understand and it did not bother me as long as they know what I expected from them. But what I did not understand of not having clean apartment at the end of the two hours cleaning appointment which basically counts for four hours since two ladies were working. I had to end up vacuuming my entire condo while the two plagues were chatting with each other and cleaning the bathroom, and I ended up mopping the unfinished floors and whipping countertops. I had to clean my own bedroom, such as dusting the furniture thinking that the helpers can change the dirty sheets at least, but nope I was wrong, the sheets got left untouched (see pictures attached). Both ladies left my kitchen in a horrible condition so I have to end up cleaning myself tomorrow which is Sunday. I had to clean up my master bathroom mirrors since I saw dust and water spots was left behind. Basically I just wasted my $170.00 for two hours on this company, and I have to end up doing most of the cleaning myself this week anyway since most of the things that I hired them to do got untouched or they did not do a good job at all which is unsatisfactory. When their time was getting closer to finish one of the ladies called Joe (their supervisor or boss I don't know) letting me know that they have to either stay late to finish the kitchen for extra money or they need to go since their time is up and leave the unfinished kitchen as it is. I was so disappointed with their work already that I told Joe that I am not willing to let them stay more than two hours so they can leave and I can finish up their job for them. What a waste and horrible experience that I never had before. Most of the time these two ladies were chatting in Spanish and working together in the same room so they can chat during their entire two hours work period that caused unsatisfactory results for not cleaning properly and finishing on time to make their customer happy. Please don't waste your time and money on this company. I wanted to try them based on the yelp reviews, but I guess it was a fake 5 star reviews that people wrote or I just did not get lucky today ‍... Joe, isn't these tasks include in their job description, dusting, moping, cleaning inside the oven and outside, making beds.... Two ladies + 2 hours = 4 hours in total cleaning time which is easily doable, and that's why I hired your company to do that per my conversation with you under your written estimate that I requested prior hiring you via yelp. I was crystal clearly what I wanted and you said that you are sending me two of your best employees. I wonder if these two ladies are your best employees than who are the average or worse employees in your company, oh mine...‍. Crazy!!! read more

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Fabiola and Antonio are a great team! They did an excellent ++ job throughout. My oven was cleaned so well it looks brand new! Hopefully I can get this team again! read more

Just had 2 people come over for the first time today and they did a wonderful job. I have a pretty big apartment, 1600sq feet with 2 bed 2 bath and sun room. They did a deep clean in about 3.5 hours but really covered every single corner in and out. Everyone was very polite and kind. No complaints. I will definitely use them again in the future. read more

Sad to update it to a lower star review but I was disappointed with the service received on 8/15 after having a great previous experience. Unfortunately, the work ethic and cleaning provided did not match the price that we've paid. We were quoted 4 hrs time for our 3 bath, 3 bed + office and it took the 2 cleaning ladies 5 hrs to "clean" the living room, office, kitchen and barely our master bedroom/bathroom which was rushed in the last 40 mins. The other 2 rooms were untouched within 5 hrs. Granted we have a dog who seasonally sheds which we routinely vacuum but made it their excuse of why they're taking so long. The reasons I'm upset is that: - tables and countertops weren't properly wiped or even wiped - they did not vacuum behind or underneath the couch - they did not clean the microwave - I found one cleaning lady take off the shoe covers I provided and used her outside shoes in our bedroom - I found the other lady smoking on the front porch I was too flabbergasted and stressed to use Google translation to ask them to clean/retouch areas cos they seemed to be in a rush to get out. I still tipped for their time and effort but this cleaning service was NOT worth $425. Where are the two nice ladies in my original review when I needed them the most? :( read more

Natalie’s Cleaning - Home Cleaning Near Me - Los Angeles, California

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While we did have a slight language barrier at times the two ladies they sent were incredibly thorough and did a great job.

Disappointing. The unit was clutter free. I asked for a regular cleaning of the bathroom, kitchen and mop/ vacuum. All the faucets were partially clean and the floors had left over makeup on it in the bathroom so they mopped poorly. I asked for a partial refund and the owner offered "25 dollars out of their own pocket". I had tipped the ladies more than that lol. The ladies also said the owner keeps the tips instead of giving it to them. Anyway, won't be using this service ever again. Idk what two ladies did for 2 hours in a 600 sqft unit. The job was the details and they didn't do it. Adding a response here since the owner wants to call me a liar. I tipped the ladies separately from the owners Venmo to ensure they got a tip. They later texted me saying their boss was mad and to give the tip back. I told them to keep the tip. It's not about a cheap 25 dollars. The owner is awful and I will not be supporting this business anymore. read more

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Oscar and Eliana did an amazing job! They were a little late because of traffic and being behind schedule, but the owner kindly offered me a $10 discount, so it was totally fine. Oscar and Eliana were both really nice. I stepped out while they were cleaning, and when I came back, my apartment was even cleaner than I expected. They did a perfect deep cleaning of my small apartment in about two hours. I'm very satisfied and will definitely use this service again! read more

Did a great job and their management is very good. Excellent agency. Thanks for the good work to clean my mess up!

I was working with a tight timeline and Natalie's Cleaning was the only cleaner that was able to accommodate me on short notice. The price was reasonable and the quality of the work was excellent. The process of setting up the appointment was very simple as well. I would absolutely do business with them again in the future. read more