Sloppy work and expired licenses. While getting my cuticles trimmed, I was cut and started…read morebleeding. Let's back up though. I was assigned a guy who had his earphones on the whole time. He never spoke to me, and I couldn't communicate with him because he clearly didn't want to be bothered. After he cut me, he wiped the blood with a solution but didn't acknowledge it or apologize. My nails are sloppy looking -- polish on my skin, visible bubbles, and uneven application. I paid but didn't tip because $45 was a waste of money. Oh, and the "massage" at the end was literally a pea-sized amount of lotion rubbed on my hands for a few seconds. To make matters worse, I later discovered licenses displayed in the salon were expired. Overall, the experience felt unprofessional, careless, and unhygienic. I will not be returning.

Amazing services. My nails look amazing. I asked the guy if he could do a design from a picture…read moreand they came out so amazing. Definitely going back. The vibe was relaxing.

If "talk me through it" was a person lol. I had my first wax at age 34 lol I was so nervous and…read moresocial media didn't help not one bit lol. It was comfortable, clean, fast and painless. The entire time she talked to me, explained the process and talked me through aftercare.

THIS WAS THE BEST WAXING EXPERIENCE IVE HAD EVER!!!…read more All facts no printer~ As a small business, they do the best of the best for their clients~ They're inclusive to all different kinds of clientele bringing in men and women of all ages and backgrounds. They stay kind, caring, and genuine in conversation and their work absolutely speaks for itself!! They give the best quality results getting every last hair, even the one's you'd barely notice! And they're so experienced that sessions fly by in no time! Not to mention how considerate they are to hygiene!!! Everything is cleaned and prepped before each patient~ I love this place so much and I'd suggest it to anyone and everyone!

Let me start by saying I'm new to the area and had no idea where to go for hair styling and color…read more After checking reviews, I decided to book here--and I'm so glad I did! I absolutely love my hair. Emerson was so polite and took the time to really understand what I wanted. My hair is not easy to work with, but she was able to achieve exactly the look I asked for. I highly recommend this salon to anyone looking for a place that truly cares about their clients.

I had a frustrating experience at The Loft Salon and ended up leaving without getting the service I…read morebooked. I arrived early for my appointment and was able to get my hair washed after a reasonable delay, 10 minutes or so. I was then directed to my stylist's station and sat there until there was only 15 minutes left in my appointment. At that point I asked another stylist to help remove the towel in my hair as I wasn't comfortable having someone rush to cut and dry my hair in 15 minutes. If their appointments typically last over an hour I could have made that work, but their scheduling tool was clear that it would last 2-3. I was also surprised that no one followed up with me afterward.

The massage is heavenly. I have been a loyal customer for over a year. She is so great that it's…read morehard to get an appointment. I love a relaxing massage and that is what you will receive at Blue Neptune. In addition, it's super clean and quiet. In addition, it ample parking and she had all Covid protocols.

I tried this place out because I found a Groupon for a 60 minute swedish massage. I had a wonderful…read moreexperience with Jasmine. We had some severe weather advisories at the time of my appointment (flash flooding/hail). Jasmine was very willing to allow me to reschedule a few hours before my massage and provided assistance to get my appointment changed. The office itself is very clean and calming. I discussed my problem areas and reasons for the massage and Jasmine did a wonderful job at focusing on the areas that needed extra attention. I would recommend her to anyone!

Went by this place and discovered the door was locked. It was several hours before their posted…read moreclosing time. There was no note or anything. Just locked up tight. Called the next day bc it was a 25 minute drive out of our way. If we had gone just thinking it was a fluke, we would have wasted time and gas again. They were closed again. Still, no note posted to inform customers of hours differing from what's posted. This place does not honor the hours they have posted on their door. How can you get an appointment? They weren't answering that phone. No call forwarding. Nothing. We ended up calling another location to find out what was going on. Disappointing business practices.

My dip manicure didn't even last one week. Very nice people but upset my nails didn't last.read more

Are you ready for your world to change?…read more The only reason why I thought of not posting what I will say, is because I know this will get Magdalen more busy and man what will I do if I ever lose her? I don't know. But let me tell you a little bit more about the decision you are about to make. My first ever waxer relocated to a whole another state and I was lost for sometime. I tried to become a regular for European Wax but their service and work did not mix well with me. I am currently located at #AspenHills #Rockville and I started looking for waxers. Wanting to find a place that feels like home and a safe space to be reborn every other 4-6 weeks. When I found Magdalen's page, the reviews automatically got my attention and decided to book being that she was 13-15 min away. The BEST decision I've made all year. When you enter, this particular smell that its so deliciously delicate welcomes you. Warning, in the beginning you will be confused and nervous because her method is so different from what everyone else is doing. But trust me when I say that it's less painful and more effective. I have thick hair and it grows really fast but after my first visit with Magdalen I noticed about only 60% of my hair growing back. Which is crazy for the amount of hair I used to grow with the other waxer. She warned me about growing less hair and less pain but you just have to book for the experience and for finding a home. She cleans THROUGHLY... life changing. Her wisdom definitely outshines her years of experience and yes, you will look forward to seeing her every visit.

Magdalen is absolutely amazing! This was my very first time getting a Brazilian wax, and I was…read morehonestly so nervous walking in. I had read so many horror stories online about pain, irritation, even skin being removed so I was preparing myself for the worst. But from the moment I met Magdalen, she completely calmed my nerves. She's incredibly warm, professional, and downright hilarious, which made the experience so much easier to get through. She walked me through the process, made sure I was comfortable the entire time, and the best part she's fast without making you feel rushed. I didn't experience any of the nightmare scenarios I was bracing for. No pain, no trauma, and definitely no regrets. I left feeling smooth, confident, and honestly wondering why I didn't do this sooner . I'll definitely be back and recommending her to all my friends!