Sogol is great very helpful gym nice and clean I enjoy the pool and sauna price is affordable

Frisco club is dirty, showers filthy need steam cleaned and sanitized. Old equipment with lots of rust and employees do more playing then working read more

The trainer Dallas will lie to you, and their trainer programs are designed to make you stay fat so that you want to continue to sign contracts with them. Never sign a contract with them. There is an open FTC claim because LA fitness will never let you leave. It is worse than a 360 record deal. No Do not let those people sign you up to pay hundreds of dollars for a 25 minute session that they're going to be on their phones texting playing games walking away making inappropriate commentary about other people's bodies in the gym read more

My friend signed up for a 3-day trial and was planning to buy a membership afterward. She was not allowed to use the gym equipment or attend a trial class, with the argument that without a membership there is no access and no trainer. Because of this, my friend refused to come back. Instead of attracting a new customer, you lost one. I wanted to go with my friend, but since she won't be going, I'm now considering canceling my membership as well. That means minus two people. Nowhere on the website does it say that someone coming for a trial cannot actually try the workouts. This was extremely unpleasant. read more

The locker rooms are disgusting. They need a full-time cleaning staff on during operating hours. The a-lot of members are not clean people and don't shower. Smells like BO read more

Very Good,It was good but could improve the way you Done everythinglike the equipment

THE WORST, dirty, terrible help at the desk, overcharging, can't keep their books, no accountability, no customer service, DON'T JOIN HERE

Machines are always broken and the men's room smells like death. What the heck?!? Can I give 0 stars?!? read more

LA Fitness - This machine has been broken at this location for 3 months. It's going down hill fast. Ugh - Gyms Near Me - Frisco, Texas

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This is still by far the worst gym I've been to. The workers and management were slimy used car salesman types who will lie to you. The gym is extremely humid and crowded. I could get over the gym's atmosphere but the management and workers attitudes were inexcusable read more

Went in to join...2 kids behind desk...could not answer any questions...told to comeback...this is on a Saturday at 3pm. Are you kidding me!!! read more

Please install a/c . This gym is always super hot. Being hot does not make working out feel good.

I have been to a lot of LA fitness throughout the country. And this location by far is heads and tails above all. The gym is super clean and the staff was very courteous and helpful. I have to give a huge shout out to CeCe that was working the front desk and to Jake the sales counselor. They both went above and beyond to accommodate my stay . Thanks team! read more

Very disappointed with the club. I have attach my comment in the image. What they care about is money, the sales person try to sale their member without telling you the policy clearly. Please avoid this club and make sure you learn their policy and the contact you sign well. The sales person call Ej. R and their apologize letter is very perfunctory, which is they know the problem but they can't do nothing for me read more

LA Fitness - Gyms Near Me - Frisco, Texas

Terrible customer service, and confusing membership policies. When we first made our membership, we told the employee that we intended to use the place for one month, and then cancel. For some reason (apparently it is their policy), we paid for 2 months (first and then last months). The employee assured us that we would be refunded the amount for the 2nd month. However, when we cancelled a few weeks later, we were told that this is not possible and we did not receive our refund. Basically, the employees themselves do not understand their own confusing membership policies (why else would we be told 2 separate things?) Terrible experience with the memberships, if you are looking to join, make sure you understand what you're being charged for so there's not confusion later on. read more

Clean the sauna and have attentive staff. The front desk spends more time dancing or doing there own thing than they do greeting members or walking the floor. read more

LA Fitness - Men's sauna...this is pretty typical regardless of how little people are here. This was Sunday morning at 9:00 am. - Gyms Near Me - Frisco, Texas

Club has made some good changes these last few weeks. Cleaner and front desk is friendlier.

Holy cow! This gym is horrendous, makes me sad because all I want is a nice place to exercise but everything is always broken and current management isn't great at all. Also these google reviews do not reflect the gyms current environment. Do better by your patrons La Fitness... read more

On the fence. I recently joined LA and usually visit a different location. I'm moving closer to this location and I tried it out. It was really hot. I asked if the air was down or if the fans weren't working and I was told everything was great at 74 degrees. It felt super stuffy in there with questionable air circulation. Hopefully they can turn it down a few degrees. I didn't see any fans blowing either which could help. The other locations I've been to were definitely at a cooler temperature. read more

I joined because it was a convenient location and I liked that they have locations everywhere. After a month, I can't stand it! It's so hot in the upstairs cardio area! This is the main reason I joined a gym. I like running and prefer to do so outside but in the summer in TX that's not an option. And then... the smell. There's no fans, very little air circulation. So I can clearly smell every one of the guests around me. It has been so unbearable that at times I haven't lasted more than a couple of minutes. Yes... I know it's a gym and people are sweaty but I've been a member at other gyms and have never experienced something like this. If they don't want to turn up the A/C, INSTALL FANS!!! read more

It gets the job done while smelling like $hit and b.o, sometimes it's clean but usually it's not. The place is so crowded and it's full of douche bags who like to take 3 machines at once during peak hour. Now if you happen to know what times to go workout it's fine I guess but you can get better for your money... read more

I have been a member of LA fitness for almost a year now. I started in Lewisville and had to relocate due to the flood in February. This Frisco location is nothing like Lewisville. They do not offer Silver Sneakers even since the other location in Frisco closed. They are very crowded and do a horrible job at cleaning up the gym. There are always people behind the desk, I told them it looked like there was spit all over the glass upstairs and they said our janitors don't like to come to work... I am like well you can do it??? I came in at 8:30 on Sunday and the workout area was full of leftover equipment from the day before. To ensure we would have enough space for everyone we had to put all of this stuff away. I however do understand this is due to people not putting away the equipment when they are done with it, they should implement a fine or suspension. The Yoga instructors have all been great. I have worked with Dan the personal trainer and he has been fantastic. Making sure I am using the correct form to prevent injuries. Eva has also subbed for Yoga and did a fantastic job. I would like to check out her Abs plus class, it is always full especially since the other location closed. read more

I joined LA Fitness in Prosper, and the staff is very rude, behaving and not responding properly to membership cancellation questions. Overall, it was a very bad experience for me with the staff and a waste of money. read more

Worst spin teacher in 3 years. Always late, never prepared and just terrible. Not a bad day, same thing 3 classes in a row. No wonder the class is always empty. read more

LA Fitness - Worst spin teacher i have been too in 3+ years. - Gyms Near Me - Frisco, Texas

Lewis who works in maintenance is awesome. Everyone morning that he is there it is with a smile and warm greeting to everyone. The men's lockers room and the training area has never looked this clean and kept up prior to his hiring. He deserves recognition and a promotion Great job Lewis Guss read more

I recently joined this gym with my husband and we love it! He does the cycle spin class and I do Zumba, weightlifting and sometimes partake in spin with the hubby! The staff is really helpful. I signed up under Alexander the GM and he was very upfront, gave us a great deal, and even answered my husbands endless questions about weights...you would know why if you saw him-he is Fit! We love it here, super close to work and I get the salad from Panera bread next door post workout. Definitely recommend this gym!!! read more

The manager on duty (Eddie) known as EJ is unbelievably rude. I went to cancel my account and he told me he could not cancel it. He yelled and was so rude. He told me I had to go up to the Prosper LA Fitness to cancel. When I was up at the Prosper location, the manager told me that they have had numerous complaints about EJ. I would not recommend going to the LA Fitness at Main and the Tollway. read more

Great welcome good company. Jake and Nick provided awesome experience very informative with setting up the tour of the facilities.

This place has a big management problem. Despite numerous times I asked the management to oversee the steam room the same hygiene issue and people drying their dirty underwear in the steam coom continues . The steam room is occupied people spitting around and drying underwear in the steam room. I will not renew my membership. This place is filthyy read more

LA Fitness - Shirts , fanels and dirty underwear dried in sauna by members - Gyms Near Me - Frisco, Texas

Not my daily LA fitness but come here once in a while. Looks very nice on the outside, weights area is pretty nice too. Worst basketball court I've seen at any of their locations. Warped and uneven floor that is just asking for an ankle/knee injury. Both rims are crooked/bent and extremely bouncy. No space for corner 3pt shots. read more

Not sure why it is always hot as heck in here throughout entire year. Maybe company trying to save money....

I first joined while living in Cincinnati, OH during 2015. Moved to Roanoke, TX during 2016 and found one near the ARNG Post in Ft Worth. Upon my return to DFW area, Little Elm, TX, found one about 5 miles SE In Frisco, TX during February 2021. read more

Jake and Nick are very caring. They take their job serious. They run the la fitness facility here in Frisco flawlessly. The cleanest one I ever been to. Everything here is nice and neat. The locker rooms are very clean and smell good as well. I would recommend any and everybody to come here. You get 5 star treatment here. read more

I cannot express how grateful I am for my personal trainer Lacey. I wouldn't have been able to get as far as I have into my fitness journey without her. She has kept me motivated and inspired through my entire process. She makes every workout awesome.... Both challenging and fun and keeps me engaged and informed the entire time. Working out does not seem like a chore when she is there, and I look forward to coming in because of her. read more

Jake and Nick were great! Super helpful and kind. This location rules! I commute often and it's a great place to pop in.

I had an excellent workout at this gym. The service was amazing and I was able to get an amazing experience and Karmeka helped me worked me through the process of getting a membership with great ease. 10/10 Gym would recommend to others. read more

Jake and karmeka were extremely helpful and provided excellent customer service definitely will return to this gym!

Karmeka and Jake helped me out and got me a free day pass. Great people and great gym!

I've been going to LA fitness for two years now here in Frisco and every time I brought a VIP guest they've always let me in as long as they have a form of ID. I brought a friend who lives all the way in Richardson just to come to this gym with me and we had a VIP guest pass and we were walking in and some lady at the front desk doesn't let us get in because apparently we need to set up an appointment to tour the whole gym and talk to sales consultant just to work out with a guest pass. I will not continue to go to LA fitness after ridiculousness like this, when gyms like lifetime and crunch fitness let your friends in with a guest pass and have better equipment and better staff. read more

old equipmen. No effort to replace any of it. have 4 smith machines and only 2 benches to use under them so I have to wait a long time no matter what time of day to use them. if you're not there the second they're free. you'll never get to use one. waste of money. looking for another gym read more

The good: it's local Seems welcoming of all people. You get what you pay for, And this is why we can't have nice things. The bad: The absolute laziest non gym etiquette (clean up after yourself, sweat, rerack weights, don't cover things in chalk, don't drop dumbbells onto the floor from your last "grueling" rep of 35lbs ) having muppets I've ever seen. The folks that work here spend quite a bit of time cleaning up the weights that lazy people can't seem to do at all. Then people spend tons of time either looking for the weights that someone carried off into an obscure corner and can't muster the strength to take them back or stripping the stack of weights left on it by the last person. Just make it part or your workout, maybe an accessory muscle or something. Or post it on tic toc as an accomplishment and get some likes? I don't know. It's the same people that don't clean up after their dog when it craps in someone's yard. Raised wrong. And the water bottles and trash laying around as well. The facility is good, could use more modern better ergonomic equipment like hack squats and calf machines but leg day is skipped by a bunch of the same people. Ooops. Now that the temp has gone up it's about as humid as Sri Lanka in there. That's going to be ripe in the summer. Management should do better for their crew and to tell people to clean up after themselves, like adults. Your employees are obviously frustrated and It's easily addressable. Lots of good folks but A Lot of, what I would classify as inconsiderate turds. It's a shame none of them will see this and have a life changing moment and Suddenly have unselfish clarity but, if the management cares at all. Which there is no sign of life there on these particular issues. They would at least post something and try to get the folks to not be SO inconsiderate. When they finish lifetime fitness around the corner although more expensive, quite a few people will be making a move to a better managed facility. Other than that Mrs. Lincoln, how was the play? read more