Four years ago, we had a basement water problem and ServPro Wheaton came out right away to help,…read morethen later we had them back to do the restoration. They did very good job in both regards. Just this week we needed documentation at the request of the people buying our home. Christy in the office did a great job in getting us exactly what we needed in a very timely fashion. This kind of support is greatly appreciated and completely demonstrates that the firm is in business for the long run.

I waited several weeks before writing this review because I wanted to give the company an…read moreopportunity to make things right. Unfortunately, after being ignored for weeks, I've given up hope that they will. They came to our unit to perform mitigation work after water damage caused by an upstairs neighbor. When they finished and left, we discovered that the cover for our ceiling fan junction box and one of our light fixtures were missing. I contacted them within an hour of them leaving, and initially they were responsive. However, they repeatedly sent me photos of an entirely different light fixture in a different room of our home (our kitchen instead of our living room) and insisted they hadn't removed anything. I explained multiple times that they were looking at the wrong room, and I even sent my own photos, but they continued to insist they were correct. Eventually, communication stopped. The supervisor, Aldo, called me once, but I wasn't able to answer immediately. I returned his call and sent a text within an hour, but I never received a response. Despite promising that the light would be replaced, I've been completely ignored ever since. We are now left without a light fixture and have to purchase a replacement ourselves and pay someone to install it. The lack of accountability and follow-through has been extremely disappointing. I understand mistakes happen, but ignoring a customer instead of resolving the issue is unacceptable.

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.

We needed mold remediation as a condition to sell our house. We contacted the CleanUP Guys, we…read moresettled on $800 or so for services, and they were able to resolve, remove, remediate the patches of mold in our basement within 1 business day after the initial site visit. They provided a mold remediation certificate shortly thereafter which served as evidence to the buying attorney that we handled the mold in our basement. We are happy customers. Recommended!

Needed the drywall dust and joint compound ash removed from my concrete basement floor. Prior to…read morecoming to my home, I sent photos of the job. A company employee power washed and scrubbed the floor. The job took an hour. After the floor dried, it still looked the same! The ash was still on the floor. I could have done that myself. I was under the impression that the residue would be completely removed. Why didn't the employee say, "Sir, this floor needs to be stripped and chemically treated." Extremely disappointed. Customer beware.

Highly recommend!!! We loved everything about our experience with them and so grateful for them…read morehelping us after a basement flood. 10/10

My parent's water heater suddenly burst the day after Christmas. Cornerstone was recommended to…read morecome in to help with mitigation. When I say these were the nicest, most charing people in a time of chaos and anxiety, I am not kidding. Jason and Brandon were amazing. My parents felt safe, heard, seen and valued. Brandon was helpful, supportive and kind. I certainly hope to never experience a water problem but if I did, I wouldn't hesitate to call Cornerstone. I truly can't thank them enough for helping out my parents. The speed, value, empathy and kindness won't ever be forgotten. Thank you!

These guys are amazing! I am a roofing contractor and use their service every week. Bill and his…read moreteam are always on point, always up early and always very accommodating. The drivers have some amazing skills and have put dumpsters in some very tight spots. Not having a dumpster in place on time, or in the right spot, can cause me to stop production or to run over budget. Lost production means money out of my pocket and Bolt Scavenger wont let that happen. :) I would recommend this first class business to contractors and homeowner alike. Top quality service with top quality team members. Highly recommend!

Great service and very competitive pricing (compared to the large dumpster companies out there)…read more They delivered within the scheduled time frame. Highly recommend Bolt!!

We began calling Frank and his son 15 or so years ago, as I believe they were one of my early 5…read morestar reviews. He continues to be easily accessible, and reliable, with fair prices. He came out last week again to rod the lines, and no surprises, and everything is flowing freely.

I just used Frank for what I thought was an emergency…read more We had some flooding yesterday in our basement. We were able to remove the water and dry it out and called Frank shortly after. Frank responded to me within an hour and said he would be out today. He and his son came out. They communicated the whole time and asked before they did anything. Turns out our contractor installed a GFI that didn't work and our sump pump was plugged into the bad GFI. While Frank was here, he also fixed our sink. Highly recommend. Reasonably priced. Did a good job and also didn't shame me for not checking the GFI.

Great service Clean , efficient and professional…read more The house looks great every time they come thru

EcoClean is a horrible option for restoration. I had to fire them and am investigating my legal…read moreoptions. If I could give ZERO stars, I would. Tony did ok for water mitigation after a water leak, but for RESTORATION, it was over 10 months, and they basically did everything wrong in my home bouncing between multiple unskilled, unreliable managers. My glue down vinyl floor wasn't installed properly with horrible workmanship, slices in tiles that cut your feet (see photo) that the entire floor had to be ripped out and redone twice. Floor still has issues with tiles popping up for no reason. The house was left with sawdust and splinters all over. Debris clogging vents and furnace got impacted with saw dust, causing costly furnace repair. Quartz countertop was ruined with scratches, stains, and superglue all over the underside (see photo) from having to detatch and reattach the counter several times because of their incompetence (forgetting to mount sink). They turned down professional recommendations and offered to sand the countertop 'in place", not even knowing the quartz dust is toxic. Cabinets installed were darker shade and unmatched style, had to correct, and sides of cabinets are scratched and banged up. Electric for garbage disposal installed improperly twice. Basement insulation installed improperly, still falling down. Walls (see photo) and closets painted only partially in non matched color. Seriously, they left it like that calling it "done". Trim and baseboards have noticeable slices in wood. They're installed and painted very poorly. I would NEVER recommend EcoClean for anything and caution anyone who uses them.

Total idiots! Rude idiots at that. Trespassed on my property to clean my gutters and the idiots…read morewent to the wrong address. Now my security camera does not work and "owner" won't take responsibility. I should be happy I got a free gutter cleaning!! Idiot! My gutters were already cleaned. So what did they actually do before leaving an invoice for $110??!! NOTHING. En espanol.. grande idiotas! Y grocero! Zero stars is not an option. But it should be.

Fantastic experience with Rourke Window Cleaning. Cleaned my doors and 15 windows inside and out…read more Also cleaned all the trim work, all for under $250. Ian did a great job representing the business. Definitely using them every spring and telling friends and family!