Unfortunately, this was a disappointing experience…read more We utilized this company today for a last-minute ice delivery and ordered 320 pounds. The delivery arrived quickly, which I appreciated, and initially I saw this as a business we could rely on for future last-minute needs. However, when I called to pay the invoice, I was met with an unexpectedly rude and dismissive attitude from the person who answered the phone. The interaction was uncomfortable enough that I asked who I was speaking with and was told it was Freddy, who identified himself as the boss. Customer service starts at the top, and first impressions matter. While our delivery driver was professional and courteous, my experience with management left a very different impression. Respectful communication should be the standard, especially when interacting with customers who are supporting your business. Because of this interaction, I would not feel comfortable recommending this company to others or using their services again. In today's world, kindness, patience, and professionalism go a long way. Customers have many options, and I believe people should spend their hard-earned money where they feel valued and appreciated. I rarely leave negative reviews, but this experience was disappointing enough that I felt it was important to share.

Super quick ice service! I needed some dry ice and regular ice for a 5 day camping trip. The…read moreservice was quick and they were informative on how to store the dry ice and how to properly handle it. There's not too much parking so I had to park in the street and walk over with my cooler. I believe you have to purchase 10lbs minimum of dry ice. We got 10lbs of dry ice and a few packs of the party pack ice (regular cubed ice). Over 5 days of camping in 90 degree heat, we still had ice left and unmelted at the end of our trip! For future, I'll pick up some block ice to add on top of the dry ice and then add the party pack ice. Compared to market or store ice packs, the ice here is great price for the amount you get.

Came in right after work because I needed to get dry ice for my vegas trip tonight... quick in and…read moreout and very respectful. Truly appreciate it!! Highly recommend!

Easy to location and great customer service. I picked up dry ice and they made it fast and easy for…read moreme.

Had a party, and needed a bunch of ice. I searched here, and found them!! Great delivery and…read moreservice!!

From the owner: Ice Delivery Service specializes in delivery of packaged ice. dry ice, and blocks of ice…read more We deliver to restaurants, bars, private residences, special events, weddings, street fairs and catered events. We pride ourselves on quick, courteous service and quality products. Looking for ice for an event call now for free quote.

We had them deliver ice and noticed he was over charging us. This is the email he sent to the…read morecompany "I didn't know how broke your company was, so 700lbs of wet 10lb blocks ice and free delivery and you want me to make a few pennies on the dollar. It's actually reasonable, we get them for $5 I basically charged double plus few dollars more for delivery labor and gas all included. By your company logic I feel sorry for your hard workers who have a terrible harsh job who by your justifiable math get unfair wage pay, now that's ridiculous. You make me sick to my stomach. You guys are the devil. The sourness in your mouth is because of your bosses scary cock in your mouth, you can't think for yourself. " NEVER USE THIS SERVICE

Andy supplied ice for us for our wedding, he was on time, friendly and super accommodating. For…read more400lbs of ice we were able to take care of 65 people and 500 cocktails and then some! I highly recommend

Love this place... easy in and out location. Friendly staff. Very helpful. My go to for ice.read more

Thank you, Nick and Kim, for your efficient and timely delivery of our event! I highly recommend…read morethis family-owned ice business for any of your needs. I called around all of OC and LA, and this was the best price for ice. Kim was accommodating on the phone and calculated how much ice we needed for our event. The payment process was easy. I paid over the phone, and they sent the invoice via email. Delivery was right on time, and they left a palette for all vendors at our event to grab.

Quick and easy. I needed ice for a weekend camping trip and I got drinkable ice and dry ice here…read more Just drove up and got what I needed and got out.

They were able to fulfill a last minute request. Professional, on-time, and wonderful customer…read moreservice!

Great experience with this ice business over the July 4th weekend. We stopped by on both the 3rd…read moreand the 4th to stock up on dry ice and regular ice. The staff were very friendly and welcoming. On our first visit, they wouldn't accept a tip, so we made sure to tip generously when we came back the next day. The prices were great too. Bonus points for being open on a holiday when many places are not. Highly recommend if you need ice.

Great service, nice to have custom cocktail cube source along with all the other choices!read more

I can't say enough about this wonderful company. So generous and professional, and kind. Needed dry…read moreice for chemo cold capping and was told they offer a discount at $1.10/lb and would even deliver to me weekly, 35 miles away for a nominal fee. I highly recommend them!!! So grateful that I called.

Thank you Dylan for all your help we really appreciate it. It was great doing business with…read moreyou.Excellent customer service and very friendly and accommodating. Thanks again!

Very nice customer service. Helpful and fast. Crystal ice is great. I will return again for my ice…read moreneeds

We ordered an Ice Sculpture as a Show Stopper for our event . We were all blown away by the det and…read moreartistry of the Ice Sculpture de and delivery. The staff worked with us to ensure everything was perfect for our event. Great Quality, Great customer care.

Nonna Mercato holds a special place in our hearts. They are like members of the family at this…read morepoint because we are there every week reliably. At least a few times. Nonna has become our go to bakery, our sweet retreat, and one of our favorite local brunch spots. Now, they even have happy hour and, during the summer, dinner (Nonna Summer Nights)! And all of the food is amazing. Seriously, truly legit! We buy bread from there each week. No more "big box store" bread you freeze. They make their bread fresh daily. They only use fresh, locally sourced ingredients with no preservatives. It's nice to look at an ingredient list and not see a paragraph for bread (and be able to pronounce all the names!). And their cupcakes and sweets. Yo, seriously so good. And the thing is, because of the ingredients they use, we don't feel heavy or overly wired after eating cake or cupcakes from them. From other places you can tell they use preservatives, refined sugars, processed ingredients. But with Nonna, you can just taste the difference. We even had them make our special cake for our wedding! We recently tried their dinner (twice!) and it exceeded expectations. Now, mind you, all of their food has always been good but our experience was amazing. Their prix fixe menu was well put together, wine pairings on point, dessert was also delicious. Our favorite was the tiramisu! Also loved the spaghattini and casarecce pastas, and entrecôte di manzo, but everything was great. Their brunch is also great, you really can't go wrong on the menu. And I think we've gone through almost all of it! Finally, (if you've stayed with me this long!) the absolute best thing about Nonna for us is the TEAM. Hands down no question. The food is good, space is a comfortable neighborhood vibe, and all that. But truly the folks here are amazing humans. Always friendly, warm, and welcoming. If the management team is reading this, you all have a great group of people there! We will definitely be back (again and again and again) and you should too!

Baked eggs are delicious! It's like a shashuka style egg dish baked in a clay pot. Comes with two…read moresmall slices of bread. My qualm about Nonna's is this: Baked goods already purchased cannot be eaten at dining table. So with that said, you're eating Baked Eggs with 2 small slices of bread that is not enough...and they will not let you grab a piece of bread you just bought at their bakery to dip into the egg sauce. WTH is that logic???? Honestly, not cool. And their bread is HELLA EXPENSIVE. If I'm going to buy your expensive bread and pay to sit at your table, WHY CANT I EAT THE BREAD I JUST BOUGHT? Makes no sense!! So now I make my own Baked Eggs and my own bread. I can eat as much as I want. 4/5 for Baked Eggs 1/5 for their bakery policy