John, Who is in charge of the maintenance of the apartment, is so kind, sincere, and very good at fixing and repairing. Thank you very much.

I would give it 0 stars if I could. Recently after their new changes, things have been getting worse. Initially, they made it easier for college students to move in, but now they have changed their entire application, requirements, and income verification. It is more nit-picky. First of all, they kept spamming me with Nova Credit emails despite already filling it out and getting it approved (Total about 10-15 emails sent within two days between me and my roommate). Even after we got approved, we couldn't submit our leasing agreement -- which was 80 pages long. It didn't even allow us to save, so we had to contact their customer service (which, keep in mind, most always leads you straight to an automated message to leave your voicemail. BUT the voicemail box is full and can't accept anything). We had to sign all the pages again and submit them days prior to the move-in date. Because their application and leasing process took so long, they gave us less than a day to submit our (specifically 'required') cashier's check. We got our renter's insurance approved by our property manager, but the Corporate office declined it (Friday). So now we have to find a way to change it when our move-in date is Saturday. Just poor communication and a horrible experience. When you go on their website, their only contact number just tells you to write an email and doesn't even have a voicemail. And also, we set a date and cleared our schedule for our first inspection a week before our move-in. But as expected, no one showed up, and no message/call was sent. The water heating also sucks. You think you have cold water? Nope, its steaming hot seconds after. Think you have warm/hot water? Nope, its cold. Second-guess yourself before deciding to move. Corporate office has horrible customer service, but (hey) at least the leasing assistant managers make it somewhat livable. They do more to support your issues during your application process than Corporate (Garden Communities). read more

I lived here for a year and half before my career moved me out of state. I'm going to miss my cozy apartment. Accessibility to everything: stores (UTC Mall just down the street), freeways and the beach. The amenities are great and the staff amazing. The maintenance guy is just the best, on top of everything. Mary in the office is amazing. I'd definitely move back there when I return to San Diego. Julia B read more

Our Saturday morning turned into a stressful one when our fridge stopped working over night. All of our food started to thaw out so we were quick to call the maintenance line and Al-John was here to help us with 20 minutes. We are very appreciative of his speedy arrival as it's been raining all day. When he arrived he was extremely kind and attentive. He assessed our fridge and relayed us with what he determined was wrong and kept us updated on every step. Al-John was also extremely considerate in our house wearing protective shoe covers and drying off before stepping onto the carpet. Within one hour or so he was able to replace our fridge so none of our food went bad! We were so happy! Al-John also took great care in cleaning up after himself, drying the fridge off, and even sweeping up the dust from the old fridge. I can not recommend him enough, he turned our stressful morning into a happy one. Also previously Al-John fixed our closet rack, again he was so considerate and took care in keeping our clothes in order. I really appreciate how Al-John keeps us informed in what he is doing and is extremely efficient at his job. Thank you Al-John for all your great help! read more

Updating my review from last year: My partner and I moved out of La Jolla Canyon in October 2023. My previous review is still accurate, however I'd like to point out why I'm removing a star. Within the span of 2 years, our rent had gone up by over $500. This isn't necessarily the on-site staff's fault rather Garden Communities as a whole. I will say that this is a great place for a couple of students to live near campus semi-affordably, but besides that I can't see myself raising a family in that tiny unit. The 1-bedroom, 1-bathroom, 1-window unit for $2200 simply was not worth staying. read more

I have been living in La Jolla Canyon for about 2 years now and am very satisfied with this place. The facilities are clean, and the swimming pool and fitness room are always kept in perfect condition. The Leasing team, including Mary, helped me very kindly. Additionally, when issues arose in my apartment and I reported them, the maintenance team, including Al John, provided complete and quick responses. I appreciate to the staff. Of all the places I have lived since moving to the United States, this is my favorite. read more

La Jolla Canyon is terrific at taking care of their residents. Robert was terrific and helped us finish a repair on the day! Excellent service! read more

it's so great to be able to count on management to help resolve issues or maintenance requests. Mary has been awesome in getting any issues addressed in a timely manner. Her customer service is exceptional. Lately I had issues with my appliances and she had Al Jon to help me immediatel. The maintenance team Al Jon and Andres coordinated to timely have my appliances replaced, going above and beyond to cause minimal disturbances to my schedule and home. Thank you for the help and the great customer service. read more

The real gems of this place and the reason for the 4 stars are the staff. Broderick, Mary, and Al John are all great at their job and really try their best to make sure you are happy while living at LJC. We lived here for a year during covid so did not get to experience the gym, but the pool on our one visit was very clean and relaxing. There is laundry room on-site that you could use. It was a bit pricey but convenient to have it. This complex is not fancy by any means but a great value. The apartments are comfy and the complex is quiet. We never had an issue with having unassigned parking as there were plenty of spots. The only reason this place loses a star is because we had an issue with mold in our bedroom. Luckily, the maintenance here responds quick and the managers did their best to help us be comfortable by renting us a guest suite and later moving us apartments when the damage was deemed to severe for us to be in there. We are very grateful for their assistance during this stressful time. Overall, I would recommend LJC! The location and value are very hard to beat! read more

We lived in La Jolla Canyon complex for about 5 years. We loved the community and proximity to the beach, shopping and grocery outlets. We have many happy memories here. The staff is wonderful as well. Broderick is super personable and respectful. He's always willing to help whenever there's an issue and in a timely fashion. Al John is so kind and the most polite. Our dog loves him so much he'd bark if he didn't get to say hello to him everyday. He is super helpful and always polite and clean when completing maintenance. We were really sad to move but would recommend the complex if you want a great staff and good location. read more

My roommate and I have really enjoyed living at LJC for the past 2ish years. It's quiet compared to many other apartments near UCSD (since many are filled with college students), the neighbors are friendly, and the location is great. They did recently change the max lease renewal length from 1 year to 6 months, which is something to consider. And there's no assigned parking for residents, just first come first serve, but I've never had an issue finding parking even when coming home late in the evening. Broderick and Mary are very welcoming, and Al-John is awesome!! He takes good care of the property and is very efficient with his work. Anytime we put in a maintenance request, he comes the same day and takes care of it for us. read more

I want to give my thanks to Mary for being so quick in relaying us information about potential open apartments back when my girlfriend and I were desperately searching for one. La Jolla Canyon has been a great place to live in so far! Also, shout out to Al-John for being an outstanding person. He is always super respectful and quick to fix up any issues that we have in our apartment. His attitude is amazing and it always brightens up my day when I interact with him! Give that man a raise! read more

I absolutely love it here. This is place is perfect. When I was looking for a new apartment back in 2017, I really wanted to live in the La Jolla UTC area at a really great price that was close to my job. I wasn't sure if I would find the place, but La Jolla Canyon was the perfect spot. I even got my friends to move here and become neighbors with me at one point! My apartment is a perfect size and I'm in a location that's close to the movies, grocery store, and shopping mall. The amenities are really nice too! I'm a big fan of the hot tub and the barbeque area. I'm really big on customer service, and I'm here to tell you that the staff here is incredible! Since day one of moving here, Broderick has been super helpful with questions about my apartment. The service staff here are amazing. Whenever I put in a ticket for an issue, the service staff respond to it really fast. Whenever I'm walking around my apartment-whether it's getting the mail or taking a walk-I always get a friendly 'hello' and a wave from Al John, one of the folks on the service staff. I'm very happy and blessed to have found this place and to have stayed here. I'm happy to call this apartment complex my home! Thank you La Jolla Canyon! read more

Microwave stopped working and Al John was very quick to drop by and take a look at it after putting in a work order. He immediately got a new microwave installed. Satisfied with the quick response! read more

Al John and the rest of the staff are always so nice when they come around for maintenance. The response turn around time is always quick! And they are wearing their masks! Greatly appreciate them for kindly fulfilling requests read more

Surprised that someone had such a negative experience with this place. I lived here for exactly one year while doing my internship with UCSD, and had a pretty decent experience. Don't get me wrong, it wasn't faultless. Maintenance requests weren't done at lightning speed like my current place in West Hollywood... and the office locked up often when doing tours, making it hard at times to get in touch with the office staff to ask a question or request a repair. Nobody got to know my name that whole year, and there seemed to be issues with the washers/dryers being taken and/or broken more often than the last place I lived in Phoenix. But... it's a really clean complex, the apartment was a decent size and spotless when I moved in. Parking was a breeze. The pool and hot tub areas are always well kept-up. Not a perfect place, but you could do a lot worse... read more

Lived here for almost 3 years! Absolutely amazing place to live! I only recently left for a new area but I have nothing but great things to say about this place. The management, especially Mary, always went above and beyond. Always so pleasant, communicative, and always on top of everything. Apartment complex is super clean and has amazing amenities. Maintenance guy is super handy and efficient and they get on every situation ASAP. I was never left hanging in a lurch. Neighbors are great too. Always respectful, clean, and quiet. Never had to worry about safety here at all. I've had packages get delivered while out of town and still be sitting at my door when I got back and they have nightly patrol. Highly recommend this place!! read more

If you are ever a couple of days late on your rent and were asked to pay a late fee. Read your leasing agreement. They are not permitted to charge you a late fee. My friend whose company provides employee housing, was charged a late fee. Well, you better believe that a diligent company member read through the leasing contracts. Broderick no longer is insistent on charging a late fee to my friend. COVID-19 has definitely changed this apartment complex. I miss the days of peace when it was filled with studious UCSD students and families. In just several months the face of the neighborhood has changed. Due to UCSD students attending online schools, this apartment complex has had to lower their standard for tenants in order to fill vacancies. After two years of no issues with neighbors, in the last 3 - 4 months the "curb appeal" has changed. First off, I was awoken by a small gathering of people drinking, smoking, and playing guitar well after quiet hours in the parking lot. I am aware that cannabis is legal now, I don't care, the smoke smell reeks. This has happened several times in the last two months. I've called the Garden Communities Courtesy Patrol to no avail. These people make it a little difficult when I am pulling my car out of the stall. I have to wait for them to get out of my car's way. But there wasn't an issue with a neighbor being personally visited by Broderick and warned about having her towel hung out on her patio. Before the only music you would hear is of someone playing practicing their musical instrument, which was quite nice. Now I've had to put up with someone blasting songs about, "p*ssy this, p*ssy that. " Wonderful. Not so long before this incident. A neighbor's guest was shouting on the corridor yelling and demanding that his girlfriend come out of her apartment and screaming some more. He dropped more than several cuss words. This definitely was not considerate to the families with young children in the adjacent apartments. I later found out that the same guy had slashed the tires of a car parked in a stall. He claimed that he did so because his mother owed him back payments on "child support." Ok. Just outside the apartment complex I have also had the pleasure of witnessing public urination from a couple living off their car with their "friendly" pitbull. Their car has been stalled there for over a week. Just beautiful. They went back and forth between their cars and the apartment complex. For some reason there are several abandoned shopping carts next to the property. They've been there since I moved-in. The smell of urine matches the view. Broderick was definitely a gentlemen and professional during the review process of us renting a unit. We felt welcomed and in good hands. Afterwards, he has become disrespectful and smug. It is unacceptable for someone to roll their eyes or scoff in every conversation. In order not to be treated this way, I choose only to contact the office on his days off. Be aware of the summer. There is no cross ventilation and especially if your apartment faces west in the afternoon, it is intolerable. It's like being wrapped in a warm wet blanket. Being outside is actually preferable to staying inside your apartment. The paint on the walls is cheap. I've been to several people's apartments. Small smudges become permanently part of the wall. Disgusting. If you need to live around this area I would suggest you check out Canyon Park. It's much quieter and peaceful. read more

Thank you Robert B for the fantastic maintenance service. This guy went above and beyond what he was here for, we had a little issue with mold growing by the side of the bed and a little bit over the window. He did a complete clean out on the window and got two new blinds, fixed our towel holder in the restroom and spotted a little bit more mold and took care of it by the slide door and on top of all of this he had a smile the entire time and was super friendly and helpful. On the way out to leave he noticed that the stove was a little old so he got new shiny ones for us. You're amazing dude and what a wonderful human being you are for real. If y'all need outstanding maintenance service Robert B is your guy! read more

Al jhon has been excellent. We had few maintenance issue over the past 2.5 years and everytine We have placed a work order things were taken care of almost immediately. Al John is very fast and efficient in addressing the maintenance issue. we are very satisfied with La Jolla canyon maintenance service read more

This was such a safe, fun, wonderful experience living here at La Jolla Canyon apartments! Broderick, and Cheryle, and AJohn, the main people on staff, ALWAYS responded immediately to any questions or concerns that I had. I have a service dog and all of them just loved her! I am now moving to the East Coast, but this place felt like a true neighborhood: safe and welcoming, quaint, beautiful, clean, and the hiking trail canyon just happens to be your back yard. AND there is plenty of parking! Close to everything! All the neighbors are very respectful, and although there is ongoing construction, I never heard anything annoying or loud or disruptive. Truly a safe, haven to call home sweet home! read more

I have lived in La Jolla Canyon for about 8 months now. I would strongly advise those who are looking to move in to be aware that road construction in front of the apartment is a huge issue that property management is not at all concerned with. There is construction all hours of the day and night and property management does not want to do a thing about it. I emailed the leasing office with my frustration posing a couple of solutions (i.e rent credit or dual pane windows) but neither of those issues were addressed and I was told to contact the city if the noise was an issue. I even sent them a time stamped video of the construction. Aside from the noise issue the apartments are great. Friendly staff, nice washer and dryer and nice amenities. If you are looking for a great place to live but don't mind an immense amount of noise this is place for you! read more

A big thank you to the maintenance specialist Robert Bullaro for the prompt and excellent service! He went beyond my request and provided a series of upgrades to make sure the apartment stays in excellent condition. Appreciate the initiative and the promptness! read more

I lived at la Jolla canyon for one year, and although it was a relatively nice stay, there were things that I really wish I knew before moving in. PROS: -One of the best things about la Jolla canyon is the maintenance people. Al John, who took care of my issues, was one of the nicest people I have ever met and was always more than glad to hear with everything he can. He really made sure that everything he did was perfect, and often, he go out of his way to make sure everything was to your satisfaction. - Broderick and Mary, who work in the office, are great. They always try to make sure you have everything you need. This was also the first place I've lived where the lease office knew almost everyone by name. Shows how much pride they took in their work, and you weren't simply an apartment number to them. - The trail was great, and although I didn't use it often, it was there whenever I wanted to just walk and clear my head. - There were families living at la Jolla canyon, so it's not always college students running around. This really makes the complex seem a bit more homey, and I enjoyed this aspect of the apartments. Kids were always playing outaide, so you get a different feel of la Jolla. - Sauna ( in the gym) is great, and I used it often. Probably one of the best things about this place. CONS: - To begin, you hear traffic and the non stop construction nearby no matter where you are in the complex. I paid extra to live in the back facing the canyon, but nothing can shield you from the sound. So good luck studying or napping when that's happening. You are warned about this before you move in, but they don't emphasize the degree of the construction. The office is incapable of doing anything and simply refer you to customer service. - Even ignoring the construction noise, they don't tell you there is a fire station and police station right across the street. Fire trucks blasting their sirens was everyday and doesn't matter the time you will hear them. Not a date went by without me hearing a fire alarm or a police sirens going off. If you like fire trucks, I guess this is your spot. - The gym barely has anything, and although I'm not expecting much, even one set of dumbbells would have been nice. Just one.. - For the apartments, they can be homey, but they are clearly old apartments and a lot of things are falling apart. If you pull too hard, something might fall off, so I became well acquinated with maintenance by the end of my stay. - The laundry/ dryer are expensive. For someone who does 2/3 loads every 2 weeks or so, I found myself paying 20 dollars every time I went in. They never mentioned the prices for the laundry room, and you would sometimes need to do things twice if your clothes didn't wash or didn't dry correctly. They didn't bother replacing some of the broken machines until a few months before I moved out. - For the leasing office although they were nice, they were often unable to help you with anything and would simply refer you to customer service. Over time, this can get a frustrating/ annoying because things never seemed to be in their control. - For your safety deposit, they will charge you for everything, and I do mean everything. No matter how much you clean, you will be charged so simply pay the cleaning fee and save yourself the trouble. For anyone moving in, I HIGHLY recommend taking the move in inspection form seriously because they will charge you for anything they see when you move out. This can be for things that were even there but you simply forgot to mention. Overall, a decent experience, but I did not resign or extend my lease for a reason. For the price you pay, I guess it's up to each person to say if the place is worth it, but for me, it wasn't. This could be my opinion, so I hope you have a better experience if you decide to live there. Special note: Maintenance ( esp. Al John) you are incredible, and thank you for everything! read more

I have been living here for last 2 years, really enjoy the management. One thing I want to point out is their maintenance worker Aljohn Areoco, he is really nice person, harder worker, whenever we required any type of maintenance he always come on time, get work done perfectly and quickly, always get maintenance work done exceed the standard, really appreciated what he has done for this community. read more

Broderick in the leasing office was very kind and helpful when my boyfriend and I dropped by to tour. They took the health of their guests and tenants seriously with COVID-19 and we really appreciated it. Their prices are very reasonable for the area (seriously!), but unfortunately we couldn't move forward with a lease because of the lack of assigned parking. Otherwise we would have pounced on it. :) Broderick was available to answer all questions and even called us later with suggestions of apartment complexes around the area that would meet our needs better. Thanks Broderick! read more

Al John does amazing work and is always so kind to everyone in the community! I know I can always count on him to fix my maintenance requests properly and he goes above and beyond to take care of the community. He makes sure things are done right the first time and is very skilled in his work. He is always smiling, greeting everyone, and seems to genuinely enjoy his job. I look forward to seeing him every day because he is always a ray of sunshine! Thank you Al John for your hard work and dedication. read more

I would love to give million thanks to La Jolla Canyon leasing team (Mary & Broderick) for their amazing work. They have responded to all my questions in a very timely manner and they were very patient and provided me with all the necessary info. The apartment was in an excellent condition; spacious, cozy, super clean. I have just started my lease yesterday and I love it here really. I have read many reviews complaining about the construction noise, I have to admit that over the past night there wasn't any noise and I was able to sleep really well. There is no longer construction noise here. The pool and spa are amazing. Everything here is A class. Moreover, Al Jhon Arroco who is responsible for the maintenance is super professional and very helpful, I called for a maintenance request concerning my door and he was here in 15 minutes and fixed it completely. I would definitely recommend La Jolla Canyon to anyone considering moving to La Jolla. I am proud calling La Jolla Canyon my home for the coming year. read more

Overall I did not have a very satisfied experience at this place, and I would recommend seeking other options. It's a good price (that is steadily raising), but there are a bunch of issues I had with this place. I lived at LJ Canyon for about a year, and it was sort of a last minute decision because my roommate and I were running out of time. We came in and the staff were friendly, promptly notified us personally if there were any issues or anything need to be done, and work orders were usually cared for the next day or so. We were happy to settle in the one bedroom apartment at the time, although it was rather cramped (especially the kitchen). Every Monday morning I would be awakened by extremely loud garbage trucks. And the police station is across the street, but I got used to that. Oh yeah, every once in a while some dimwit would play loud music in the parking lot, and even though I called the cops and our neighbor told the leasing office, they did nothing about it. In the middle of the year that I lived here, it seemed to be taken over by new management. I was very displeased because they didn't even notify us about anything, and even used the apartment right next to mine as a temporary office for a couple weeks while the regular leasing office was being renovated. It felt really awkward, and they didn't even tell us about it. I felt really rude vibes from the men who are now managing the place. I never used the pool because it always looked dirty, but the gym and laundry are okay. They even have weights, so that counts as a plus. Also, the parking spaces are impossible to get in and out of, unless it's one of the ones along the side of the building. When the time came to almost move out, we were notified once two months before about our 30 days notice. I asked them a question through email, and they never replied back. My roommate and I are very busy UCSD students and employees, so the 30 days notice went pass our heads. They didn't provide any effort to make sure we knew about it besides that tiny note two months prior. So we had to do it immediately, and pay them extra rent. The manager didn't seem very sympathetic or had any feelings at all, but he seemed kinda meek. I went to turn in my keys later, and the manager again didn't even seem like he cared one bit. I was very offended. I would not recommend this place to anyone, unless I didn't like them, and I wouldn't live here again. read more

Really a transitional place to stay. Lots of students/post-docs and the like. Not a very noisy complex and one of the cheapest places to stay in La Jolla. I've lived here for 4 years now going on 5 years - and it's been a solid place to stay. Some good things: - They switched personnel in the front office; now they know my name and are much more cordial than before. - They remodeled a bunch of the units; relatively clean but not imaginative (you get what you pay for) - One of the cheapest places to rent in the UTC (at least if you are not sharing a place with a ton of roommates) - I started off with $1000 a month for a 1 bedroom, now up to about 1100-1200 a month. - Decent maintenance response time (Log it in the computer and they come over within a couple days) - they come sooner if it is urgent - Relatively new washer/dryers Cons: - Thin walls and ceilings - Not a great "community" per se if that's what you're looking for - Narrow parking spaces that are unassigned (can easily bang up your car if you are not careful) - Near a police station and hospitals (so may hear more sirens but may be safer) I've decided not to move because moving is a hassle and really it's been good to me. read more

The apartment is clean and quiet. The location is great. Facilities are also very good. Good management and friendly staff.

Loved the candle making event!! Thank you looking forward to the next one! Keep up the great work!!!

I had a great experience with Al John our maintenance man was so nice, humble, and helpful. He really went above and beyond to help me and my son. It's the little things that make a difference in someone's day so I appreciate the his kindness.The staff here is really welcoming. read more

Pretty great community near UCSD. Any maintenance request is handle promptly and professionally. Thanks again Robert B for the quick service fixing our drain. read more

I have been a resident of La Jolla Canyon for a year and a half and I couldn't be happier. I want to start off by saying that the property manager Broderick is awesome. Anytime my wife and I have had even the slightest concern Broderick and the team have jumped right into action to help us out. From my experience, they aim to keep residents satisfied and they do it with courtesy. This place is quiet and affordable and the perfect location for my wife who works across the street at UCSD. Moving here was a life changer when she was able to cut out her commute. The other residents are very friendly and the environment is often very quiet. Prior to moving here we had some challenges with our previous living situations. Since moving here, the anxiety of being a renter has been basically eliminated. For us this place is top-notch. read more

We moved into La Jolla Canyon 2 1/2 years ago. The first person we met is the leasing Manager Broderick Day. From day one he did everything he could to help us get into our place. Once we moved in he was always attentive, professional, and went above and beyond to make sure our questions and concerns were answered. I can't say enough about Broderick and his service. He is attentive, kind, friendly, and at the same time he runs the leasing office with the same rules for everyone. Our maintenance issues were resolve most of the tome within the same business days. He, the office, and maintenance crew respect "your do not enter" if tenant is not home request and communicate with you when there's a maintenance problem. We staid at La Jolla Canyon just because of Broderick, his service is one of a kind. Our canyon view helped too! I would definitely recommend Broderick Day and La Jolla Canyon. Maria De La Toba tenant for 30 months. read more

I really enjoy living here! It's quiet which is great for studying. Every time I have a maintenance issue I call dispatch and Aljohn Arroco is there to help always with a smile, always professional and always does the job right!. So far I'm happy with the services and the quality of the place. read more

Bottom line: when you're apartment hunting, don't give these people a cent of your deposit money if you want to see it again. I put down money on a unit I liked while I was looking. Management told me I had 3 days to decide (until 5pm on a Tuesday), after which I would lose the deposit. Despite my repeated attempts, they wouldn't call me back; finally Wednesday morning I called and said I didn't want it and they said, "Too bad, it's now more than 3 days." Understandably, this was upsetting, and I reported them to the BBB for it. If this is how they treat *prospective* tenants, I'm glad I didn't learn how they treat you once you've signed the lease. Do yourself a favor and protect your hard-earned money by not even risking a deposit here. You don't even have to rent from them to lose money. read more

I agree with the tenants below. If you need to call the courtesy patrol, there were not much help either. If you get a place there check out the neighbors first, we had a nightmare of a neighbor and although the property managers "tried to help" in the end they were were not much help. The neighbor became actually quite terrifying, in which she even stormed into our apartment drunk after we called courtesy patrol. The courtesy patrol left stating that this was not their problem. At that point we knew we needed to get out as we feared for our property and possibly safety. I advice against living here. We couldn't live here more than a month and a half without deciding to move on. read more

I requested a maintenance and John Arron came to repaired our toilet and shower head. He was friendly, and finished his job very well.