The workers are so rude that I will never shop here again. The prices are overpriced and then you…read morehave to deal with rude workers? No thanks.

expensive ! thought the customer Service was lacking. An entitlement attitude exists amongst the…read moreupper management .

Store Manager is TRASH. Went there to pick up my fresh pass app order on Friday and was unable to…read morecheck in so I went to the customer service counter to get help. Once someone finally came to the counter, The lady acted like I was inconveniencing her by asking for help with my order. After demanding assistance without an attitude she walks away and I have to ask another employee for the manager who showed me exactly where the attitude came from. He proceeded to force me to a room off the kitchen that looked like it was for baking just so I could check in for my order. If esclalting a customer was sport this guy was Micheal Jordan. After years of being a fresh pass member I'll never spend another dime at this location. It's pathetic this man even has a job here. His employees even commented to me how he's a jerk to them as well.

I shopped for items to make chilli and found all of the items I needed. The store is very clean…read moreand the employees treat customers with a smile and are very friendly! The fresh fruit department has many items to choose . The store is well lighted for shopping in comfort. No eye straining looking at items.

After my less than stellar experience in Denison, I was reluctant to try visiting a Kroger's again…read more But before we moved out here, all my friends just raved about their Kroger's stores and how great their service was. I REALLY needed to buy food, a lot of food, like "we have to fill up the entire empty kitchen because we just moved 1,800 miles" amount of food. I knew it was going to be a long adventure and I had a feeling it was going to be expensive. But I headed off to the Kroger's in Sherman to give the chain another shot. Oh my, the difference is like night and day. Mind you, I went in at night...when everyone is tired after a long day and they are stocking like crazy. I've never gotten such great service. All of my random requests like "excuse me do you carry vital wheat gluten" to "where in the world would I find sesame oil" was met with a smile, the store employee stopped what they were doing and helped me find the item. I know I spent over two hours in that store and my cart was over flowing by the time I made it to the front. A wonderful gentleman checked me out. He was friendly, welcoming and really made me feel like I mattered as a customer. Then, he called up someone to help me take out my two carts of groceries. A very nice young man who helped me load my van and then took the carts back. And I restocked an entire, literally empty kitchen with ALL of the basics (from spices to meat) to cook real food for just under $400. I was incredibly pleased with the sale prices they had and took the opportunity to really stock up on things like flour, spices and other baking goods. This Krogers will have my business as long as we live nearby.

Ordered delivery, no substitution 1- they were out of Prime…read moreRib and their systems doesn't allow substitution yet when I specifically asked for branded items they made random selections to deliver to my house charging me the delivery fee for this mess 2- I had no meat for my dinner party so I now had to drive over to pick another meat and while there took random substitutions to customer service, so much for delivery fee to save me time 3- Customer Service was on a restroom break. I waited 15 minutes for them and they were a no-show. I had to get my meat and return home to start preparations. Left myreturns on the counter and left! 10$ fee for delivery 10$ items left on counter What is the fee for driving to your store for correction? Don't do delivery, you'll just have to drive over and fix it, that's if someone is working in customer service

I love this brookshires! You can get really good deals if you sign up for their rewards and become…read morea member. They have great produce & great meats and cheeses!

To Brookshires HQ. I'm going to always shop at your store…read morebut what would make me feel better is advertising your expiration date over the egg counter. The eggs that I bought that were brown and hairy inside expired in July. This is September 30 and I don't keep eggs that long because we eat them often but now not for a while... I'm nervous about cracking one. We will not buy more than one package at a time now and will always check for an expiration date.

Smaller than other locations, although still has all the staples at the right prices! Don't forget…read moreget your bags! I will say this location is ALWAYS clean... LOVE!

So this place was nice when it first opened and my family has been steady customers, but they are…read moreso understaffed for the stocking, checking out, and dang mobile order stuff and it shows! I will likely start using a different location unfortunately.... You can tell the employees are having to literally run to get everything done and they are getting worse and worse on customer service, literally yelling which line they want you in and seeming annoyed if you have a buggy of groceries... I have crazy hours and don't live in town so we buy 2wks groceries at a time(one buggy full) and on more than one trip comments have been made on how much we were checking out... #1 I'm spending money keeping you a job so your welcome, and #2 if everything didn't come in boxes 3 times bigger than the product to make it look like you were getting more my buggy wouldn't be so full. Hopefully they get it figured out.

This place has lost its mind. As if it isn't bad enough that their prices are 10 times more than…read moreany other grocery store, they now have carts that the wheels lock and alarm goes off when you start out the door with your groceries. The lady at the self checkout watched me check out my stuff and said thanks and as I headed out the door and then the cart locks and the alarm starts and ever stares. You'd think that maybe they would notify customers of this stupid thing they've started but no they didn't. I will never waste another dime of my money here. Only went because it was closer than Walmart but I will drive the extra 3 miles every time from now on.

2 pharmacy techs have told me the Albertsons app doesn't work right. I went to pick up my…read moreprescription that Ben told me would be ready today. I get there and he tells me they have to order it. I would think they would know they need to order it when they said they were preparing it.

I am at the Walmart Super Center here in Sherman TX. I picked up my prescriptions. The pharmacy is…read moreabsolutely the Best. I had my prescription transferred here from Walgreens. The prescriptions are always available and refilled on time. And, unlike Walgreens, they have no problem with you using your regular RX Insurance along with GoodRX. The service is Awesome!!

I was dropped off with a friend and we was buying Legos and it was like 10 PM and there was a bunch…read moreof teens there running around hanging out and the lady the Walmart manager started kicking everybody out she walked up to me and my friend so we kicked out we need to go and like overall her attitude was so bad and she needs to improve that and having her employees follow me around the store when I'm trying to use the restroom and stuff is unacceptable. I'll be taking y'all's jobs too serious will not be returning.