Spoke with the woman. Very hard to get information. Seems like they are busy and not willing to…read morehelp at all.

The organization of Costa Rica tour was awesome. Alex send…read moreus in advance all necessary papers with requirements and recommendations for this tour so we knew what to expect. The Russian speaking guide - Olga was above all expectation: always trying to tell and show us the most interesting things. She was all the time with us, we had absolutely wonderful time. She was thinking about everything not us, we were on real vacation. If there was an opportunity she always was offering us something interesting: like Canopy tour (zip Lining) and Nicaragua tour. We were traveling with YWT first time, but now we will consider this agency for our future travels and will recommend it to all our friends. It was really, like Costa Rican people are saying: Pura Vida

Rima has always been amazing over the years. We only realized how good she is at her job and how…read morededicated she is to her clients over the last few months when we had a lot of unexpected travel that required constant changing due to family health issues. Rima was always, and I mean always there to help us, she was super quick to respond and was able to find us options and solutions. She provides such a valuble service with true professionalism and compassion and knowing she is our person to turn to gives us such peace of mind, especially in these uncertain times of air travel. We will probably never book any flight or trip without her!! Thanks you Rima!!

I found Bler Travel on a Google search, after trying AAA and not getting my emails returned. I…read moreemailed Bler out of the blue asking for flights to Italy. I knew exactly what I wanted for flights, times, airports, airplanes, etc. I'm only giving them 2 stars because they responded to me immediately. They just returned my email with flights, no introduction, no "hi, my name is", nothing. They just kept emailing one flight after another with zero attempt at any pleasantries or interaction. Each flight was crazy expensive or not what I asked for. I asked twice that they call me and provided my number, yet they continued to just email flights. Then, they just stopped all together. Lazy, cold, unprofessional, and ignorant. I found them on Google, that's how businesses are found by new potential customers. Let them cater to their regulars, obviously they don't care to earn new customers.

We had an AMAZING time working with Colibri Tours on our family trip to Cuba. We are grateful to…read morethe Colibri team both in the USA in helping us to navigate the preparations, and also their partners/collaborators on the ground in Cuba for helping to facilitate a wonderful experience. We highly recommend!

Can't recommend them enough! I am not a group tour type of travel but Colibri Travel is now my…read moreexception!! Sylvia and her team of 2 in country guides put together an amazing trip to Cuba for our group of 25. Our 10day tour was the perfect balance of structure and unstructured time. The team was extremely flexible and easily reworked schedules to meet the changing needs due to weather or people's energy! I also really appreciate their focus on supporting the Cuban people and helped us spend our time and money wisely to do that effectively. They truly made it a wonderful, insightful, fun tour! They are the perfect company for destinations that are a little more difficult to visit!!

I have been using this travel agency for a few years now. The trip planning has been flawless…read more Stacy is wonderful

I had such a weird interaction with Annette Medina! I reached out with several destinations,…read moreflexible dates, and what I thought was a somewhat generous budget ($1500/person) and got a response simply saying "we will not be able to assist you". I wish they had told me why! Are the destinations more expensive than my budget? Are the dates unavailable? I referenced "my partner" - do they not work with same-sex couples? I also said I was open to other destinations - did they not care to look into other destinations for the dates I provided? I would have been happy to increase our budget or look into other destinations - but I guess they didn't care about offering me other options. It just seems so weird that they wouldn't want to work with me. For a company with such good reviews I'm disappointed that they don't want my business. I hope others have a better experience!

Whew, where do I start? First off, if you are looking to get a call back from these folks, you'll…read morehave to wait for a few days. The agent we worked with was pretty gruff and didn't seem to be interested in answering our questions, etc. We weren't upset, until we realized that she'd booked our flight to return the day before our trip ended. Once we caught it, she changed the flights, but never sent us the new flight details. Three un-returned calls later and we finally called the supervisor. He was able to finally send us our flight info. Look, customer service is not their thing, at least in my experience. Take your hard earned money and spend it elsewhere. I think you'll just be bothering these folks if you try to have them book any trips for you. UPDATE: In the end, the folks at CC Travel did fix the issues and our trip went off without a hitch. While that doesn't erase the bad experience we had with them, it did end with a good trip.

Saasha gave me an exceptional service, she helped me in every possible way to get the good price…read moreand was very polite and helpful. Awesome Customer Service.I booked my tickets today with her for my family members. She was very prompt and helped me for all the services. Keep it up. I have been Travelling with them from last 4 years and used their service 5-6 times. The most importantly they are very trusted and very good customer service. Unbeatable prices. So far the best places to reserve the tickets. Always gave an unbeatable booking rates and services. I highly recommend Alanita Travels.

great service ! help desk person Mark helped me from beginning to end of booking proper flight ,…read moretill getting e-tickets . he provided me with best connect flights with best prices and gave option for refund and explained how insurance works. overall had best experiences. I have been using Alanita travels from past few years and it's been wonderful with them, never had any problems - Pankaja

Excellent service and follow up with our China visa processing. It was very convenient from Harvard…read moreSquare. I probably would have spent less if I had headed to Chinatown but I really needed convenience and speed. They delivered both. They even stayed open a little late to wait for my son to pick up his visa. They do not have street level signage so don't let that throw you.

Need travel assistance? Going to Asia? These are most definitely the ONLY people to use!!! Not…read moreonly do they provide exceptional customer service, the people they use in Asia are amazing as well!!! Safe travels!

Sean is a tremendous source of critical historical facts. Plus he is an interesting person to spend…read moretime with walking on the Freedom Trail and throughout Boston. He was fun and thoughtful in his approach and offered as much information as you could imagine told in an easy to digest fashion. He is a local and knows his state's past inside and out. He is probably the best tour guide I have ever had. And this is from someone who went to college in Boston and I was doing this walk with my best friends from college. Thank you Sean! You will not be regret having Sean show you the town.

Sean has a wealth of knowledge in the history of Boston, Cambridge and nearby towns and the…read morecritical role they played in the American Revolution. He is also an amazing tour guide, personalizing the tour based on individual preferences and interests. While I had already seen Boston and Cambridge once before on my own, I now appreciate the places I visited even more not only because of their own natural beauty and charm, drive for innovation in a vibrant economy, and scenic beaches, but also Sean's the intricate storytelling behind each monument, modern building, sculpture, a famous person (even food and beverages like a charming casual place to relish a dark chocolate drink or indulging pizza from a local popular pizza place). That storytelling from past to present mades the tour more holistic and memorable, so much that I'd like to come back to Boston and Cambridge and explore more sites not yet visited. So, if you want to immerse yourself in a adventure in the East Coast, reach out to Sean and check out his website and youtube channel.

This review is for two specific reasons. My corporate travel needs and my personal travel needs. My…read morecompany works with Malmberg travel and I have to say, Beth and Mark are outstanding. Thank you for always making my life easier. They are very quick to help, and do not give up until our executives are happy. I would like to also mention Sandy Fell. She recently helped me with some group booking out of the country, and everything went flawlessly. I know it's not easy to coordinate with international hotels, and Sandy was very responsive and thorough. I will continue to use Malmberg travel and I would highly suggest it for any travel needs whether big or small. Thank you Sandy, Beth & Mark!

From the owner: Our 55 years in the travel industry has made Malmberg Travel a leader in custom travel products…read more Our Corporate sales division handles worldwide customers 24 hours daily. Our FIT services serve the customer with personalized precision. Our Leisure sales delivers outstanding value on cruises, tours, honeymoons, - or simply a quick weekend qetaway. No matter what, no matter where, no matter what travel means, we've the perfect solution for your travel needs!