We had a glitch in our security system and Ruben came back to check everything. Even though it…read moreended up having nothing to do with the equipment they set up for us, they still came to our house and fixed it...for free and with a smile! Customer service like this is rare these days. There are still rare businesses that actually care about repeat customers. We will continue to recommend them to friends and family. Thank you Ruben!

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

I rarely leave a review on Yelp, but Ben deserves taking the time to leave a great one…read more Communication was responsive and fast; Ben worked with my schedule to find a time to do the work and was on time. The door fix was magical. He is very detail oriented, took the time to do it well, and even had matching paint to cover what was sanded. Finally, he cleaned up throughly. Thank you, thank you!

Mr Ben is L.A.'s best kept secret ;) I called him after moving into a 1930s duplex that had a…read morecouple of doors that wouldn't close. I thought maybe he could jerry rig a little hook or something for my bedroom door. Instead, he removed the sprayed-over hinges and the door itself, re-planed it perfectly, rehung it (fits like a glove now), and was even able to restore the original skeleton lock & key! And then he hung my curtains! This guy's the real deal. Could probably fix or figure out anything. Old fashioned manners, very professional. Would definitely call him again!

Always answer my phone calls and help me when needed They…read morecheck my alarm daily and call me when there is a problem

Nice people and their service is streamlined and reliable however at a time when most companies are…read moreremoving long term contracts these guys will lock you in for a pretty hefty 5 years! We tried desperately for 30 days to upgrade our alarm again but apparently getting more money from us proved too difficult for them and I finally had to give up. So after about 20 years with them we decided to cancel and move on but were told there's 4 years left in our contract. Apparently we did a slight equipment upgrade last year and they extended us another 5 years without our knowledge. Early termination fee? But of course. A reasonable set amount? Of course not. It's the full monthly rate times the # of months left in the contract. The incentive for a company to not have a contract is they have to offer great service to retain you as a client so you do not leave them for someone else. And if they're the best why would you ever leave? Bottom line. Be careful with these guys when you esign those 72 page contracts online so you know the plan.

Jack the owner is fabulous. He's professional and caring. He went out of his way to help my…read moreelderly parents.His knowledge and special attention to detail have made me feel secure with our alarm system.

I recently contacted Mar Vista Security and Intercom Systems about upgrading our call box. My…read moreinitial plan involved spending around $3000 on new hardware and installation to go from land line to cell-based, plus dealing with an ongoing monthly bill of over $50. But Jack turned that around completely with some fantastic advice over the phone. Instead of pushing for an expensive upgrade, Jack recommended switching our land line provider from AT&T to Spectrum. This simple change would save us over $300 per month without needing to touch any of our existing equipment--and he didn't charge a dime for the consultation! We're talking $30 a month for a business landline with Spectrum versus the whopping $360 we were paying AT&T. Thanks to his pointer, Spectrum is coming out tomorrow to handle the switch and finally rid us of that overpriced service. What really sets Jack apart is that he was the only one out of several companies I contacted who actually suggested this smart solution. The others either ghosted me or tried to upsell unnecessary work. Jack's honesty and willingness to help, even if it meant no immediate business for him, speak volumes about his integrity. If we ever decide to upgrade the system or add cameras in the future, Mar Vista will be my first call. Highly recommend--5 stars all the way!

Charlie is one of the nicest most patients guys, for someone i just met. great service, knows what…read morehe is doing. i had trouble with my camera system and he was able to help right away. thank you again.

We wanted to add a few security measures around the property. Charlie and his team were quick to…read morerespond and professional while on site. I would've done this earlier if I had known how easy it'd be. Fair pricing, great service.

Great communication and super knowledgeable. Made the ubiquity learning curve a lot more manageable.read more

Did a fantastic job on organizing and cleaning up my networking box as well as setting up a new…read moreWiFi network. Everything works great and the service was top notch and super professional!

They were great to work with. Very responsive and communicative. My company needed them for an…read moreevent last minute. They gave me a fair price and were very helpful in suggesting what they thought would be best for our circumstances. They arrived 45 minutes early and were very professional. They went above and beyond. Will use them again and again in the future.

I hired Prudent Security Solutions to monitor my house for 72 hours during a fumigation. They were…read morehighly communicative and professional, providing constant updates throughout the entirety of the job. I would absolutely recommend them.

Excellent communication hope the installed and other work is as good…read more I'll let you know, Ive never been shy on Yelp. The 5 stars is deserved just from communication so far After arriving on time we had 2 of the best Pixl America tech installed a TV and relocated another. Hooked up a sound bar all done in a 11/2 hrs!. If your tired of getting worked by so called experts or professionals as they claim to be. These guys gave us a TURN KEY item. Recommend them anytime!

Had a great experience with the pixl team to find me some help mount our new 85' TV. Fortunately…read morethe individual lived in my area and was able to arrive on short notice. Competitive prices as well.

I was nervous frankly because of the number of 5 star reviews on here (I am a cynic by nature) but…read moreI am pleased to say this was a great experience throughout the whole process. First of all, David answered me immediately when I asked for a quote, and was very responsive. We have one of the last Panasonic Plasmas made and it is a wonderful tv even now,but it is a beast that weighs over 70 pounds.There was no way we were going to dyi or hire an unknown handyman to do it as it has to be lifted and maneuvered. Brandon and David came this morning on time, looked at it and knew immediately what to do. They supplied the mount for a very reasonable price and ran the wires through the wall. They took time to make sure that it was leveled and centered properly and let us know that should we replace it, it will easy to do as its already set up for the future. Brandon and David reconnected everything and this was one of the best experiences I've had with a contractor. Fast, efficient and great work and clean up. For those of you watching YouTube's to DYI, don't, call these guys and relax.Price was reasonable and fair, what I expected. Please support local businesses like this one.

They were really responsive and quick to come out and install our TV and floating shelf! Brandon…read morethe service technician was very polite and did a great job! He even came back out to check the mount when I had a concern! Would definitely recommend them and use them again in the future.

Domingo is a great guy! Hooked me up with the new iPhone 13 pro max! Free case, screen protector…read moreand a phone holder for my car! Check his store out, you will not be disappointed! Also wanted to mention that he does payment plans through progressive leasing! If you don't have the funds, there's always a way! https://progleasing.com Thanks again for the purchase!

From the owner: At Wireless Professional Solutions, we provide complete home solutions including high-speed…read moreinternet, cable TV, and home phone services with exclusive bundle deals. Your one-stop shop for all things connectivity in Jefferson Park and greater Los Angeles.