I was pleased to discover a Guitar Center was in easy proximity to me when I relocated to the…read moredesert. The store in Palm Desert Ca. is very small but considering the smaller music scene here does it need to be bigger? They pretty much cover all the bases with a little bit of everything and adequate stock of the every day essentials such as strings, cords, pics and doodads. The staff has always been welcoming, friendly and the "appropriate amount" of helpful in that they ask if you need help and if you say no or just looking they leave you alone. But they are always right there if you do ask for assistance or information. Seeing some of the reviews stating "no body to help" or "I was ignored" makes me wonder because I visit frequently and have never found that to be the case. I've made two sister store purchases shipped to the Palm Desert store and everything went smoothly. One guitar I decided I didn't like and was able to return no hassle-no questions asked. I know that is store policy but I've never had to do that before so was pleased they are true to their word. Only disappointment I've had in the 6 years since moving to the area was I needed some string tree retainers for a Strat I bought off CL and though the website said they were in store stock, they weren't. And I can say that was my bad for not actually calling and confirming first. But the location is only 10 miles from me so no biggie.

sold classical guitars store at the below the 40 percent to 60 percent buy back. Day manger is…read morestoring the upper model classicals outside the acoustic room by the front door. They are extremely uneducated about how to care and properly maintain the there guitars. If selling your used gear do it online away from these clowns. If looking for a good classical guitar got to Altamira online ,thomann or Sweetwater much better instruments. You Have Been Warned

Finally found someone in the desert who knows how to repair guitars and string instruments. Night…read moreand day difference from that dope in Indio. Thanks for everything. You made my day.

Great guy! Gave me excellent advice on the condition of my old 1965 Martin. Thank you.read more

Great experience and they are honest. Came in it was fast easy and not embarrassing or any…read moreexaggerating conversation you wouldn't wanna have

I check Rocky's every few months to see what they have. Friendly staff. They have a good variety of…read moremerchandise. It's about time for me to visit there again.

In search of a piano tuner, Palm Desert Piano responded with a recommendation that proved to be…read moreexceptional. Many thanks for suggesting Aldo to tune our Yamaha. We were very pleased with Aldo's work, and sincerely appreciate your kind outreach. Palm Desert Piano's integrity is sterling since they put themselves out there to recommend a skillful tuner in a gesture from which they derived nothing but good will. That is the mark of an outstanding business. With every best wish, Andrew & Donna Gregg, Palm Springs.

Tried to sell them our Baby grand, My timing was off since I missed the "Season "…read more They said that they had too many Pianos and needed to sell some. The suggested that I try offer up or FB market place. I sold it the following week on FB for a reasonable price

Read the fine print. They charge monthly and don't tell you. DO NOT do business with this…read moreorganization. On top of that, the instructor was bad.

I went in for an "intro" lesson today. A 15 minute trial that I thought wouldn't get much past a…read morehandshake and "how long have you been playing?" Well, I was so wrong!!!!! My lesson was with Felix and we chatted for a few minutes and then he wanted to see where I was as far as BEGINNER skills. We went through some basic things, cords, leads, a touch on theory. We chatted about the guitar(s) I have at home. Felix not only made me feel good about what I've done on my own but really gave me some great idea on things to do at home. Felix showed me how easy it was to move from a basic pentatonic scale to actually creating some leads over a track and more! I wish I could say I got my money's worth, but the lesson was free! I left with more confidence than when I went in and plan to set up some hour lessons with Felix. THANKS FELIX!

Website says it rents pianos, but they've stopped short-term rentals. We site should be updated.read more

We seriously deliberated over our piano choice, and SoCal Pianos was extremely supportive of our…read moreprotracted decision. Derry graciously helped us from our first contact, which was in writing through their Web Site. SoCal offers all the well-known, high-quality pianos, so it was never a question of where we would do business, only a matter of timing. After all of our research, we purchased a new Yamaha, which was our original inclination. Delivery was a pleasant experience as well. The service was on-time, and thoroughly professional. SoCal Pianos, a business of the highest integrity, is recommended without any hesitation whatsoever. Sincerely, Andy & Donna Gregg, Palm Springs, CA

What a GUY! Definite 5 star. Very professional and also easy to get along with…read more He was right on time, great at communication and very upfront about his services/costs. He easily could've charged me more, but made a suggestion for the best value and did a fantastic professional execution. Ironically, the piano may not have been tuned in almost 40 years and Gary new the guy who did it - in Oregon. Top notch, would absolutley call him if we had any problem and would reccommend him.

Gary Freel blends high tech instrumentation and knowledge with old world craftsmanship,…read morepunctuality, and honor. I don't recall our 1972 grand sounding or playing so well. Don't hesitate to engage Gary and entrust him with your piano. He'll arrive at the appointed time and perform extremely well at a fair price.

Gary was knowledgeable and very helpful. We brought in my son's guitar for a full service. He was…read morehaving issues with a fret as well. I don't know what it was exactly but he was able to fix it, and service it in a timely manner. Thanks, Gary For your help. I am sure we will be back with our other guitar.

Gary is a master at his craft. Brought in a 12 string acoustic and custom shop 6 string electric…read morethat were in desperate need of some love and he brought these high-end instruments back to life. He delivered above and beyond expectations. Awesome guy who is passionate & knowledgeable about the industry. He is now my go to tech for all of my guitars. Thank you!

Not much to it. He scheduled me quick and poof! The piano was gone. I had moved the piano myself…read morethe first time. These guys made it look simple.

Thank you guys so much! My MIL loved you guys and your service. Your pricing was very fair. We…read morecalled multiple places and you guys couldn't be beat. Very friendly, very knowledgeable. 10/10 would recommend to anyone needing their piano moved. These people actually care!!

Jarrod is a real solid dude! Her fixed some problems I was having on my Taylor GS Mini and…read morelowered the frets on my Strat. Supurb work. Great communication and very respectful. He's extremely responsive. He's my go to for any future work. MF

From the owner: We offer our pick up and delivery options for the busy musician.read more