This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am disappointed with my experience, as this is now the second time my reservation has been…read morecanceled just 30 minutes before the scheduled appointment. While I understand that unforeseen circumstances can happen, last minute cancellations like this are highly inconvenient and disruptive. What makes this situation frustrating is the strict enforcement of the company's cancellation policy, which charges customers a 50% fee when canceling less than 24hrs in advance. It is only fair that the same level of accountability be upheld on both sides. Customers are expected to respect the policy, and in return, the business should demonstrate the same consideration and reliability. Not be compensated with a $5 discount. When if I had canceled the appointment would have been charged $30. Experiencing this issue more than once concerns me about their consistency and professionalism. I hope improvements are made to better manage scheduling or compensation.

Think carefully before bringing your child here for acne treatment, no matter how many positive…read morereviews you read--that was the mistake I made with my daughter. Their approach might help someone with the occasional pimple or mild acne, but they treat every case the same, regardless of severity. I paid $250 to start treatment and $57 per visit, only to find out later that my daughter actually needed antibiotics, something they don't provide. I wish I had asked more questions and researched their methods better beforehand. The staff working with patients are not licensed estheticians--they're just trained employees. One of them aggressively attempted to extract my daughter's acne, leaving her with scarring. I deeply regret bringing her here and wasting that money. Please take your child to a licensed dermatologist--someone qualified and properly trained to treat skin conditions safely.

My daughter's face was so bad w/cystic acne on her forehead and side of her face. She was so…read morefrustrated & losing confidence. She tried everything, even invested in expensive products that didn't work & some made her face worse. I finally took her to Dr. Daisy & OMG! Her face started clearing up & now her face is Clear & Beautiful! Such a difference. Their Products WORK! Dr. Daisy, Phillip & The Staff are So Helpful & Friendly. They are True Miracle Workers!! My Son comes here now & his face is clearing up nicely. He's so Happy!! His face was worse than my daughters when she started. I tell Everyone I can about Daisy MD Care!! Thank U Dr. Daisy & Phillip!! My Kids Thank U too!!

Loved the steamroom! Loved the shampoo/ conditioner and body wash- it smells sooo good!…read more I got the dermasweep and O2 add-ons to my signature facial!!! Amazing! I enjoyed the diamond microdermabrasion. I loved the cool collagen mask! I loved the face and decolletage massage, arm and foot massages, and hand and foot paraffin wax treatments that came with the signature facial! Jennine was wonderful! Thank you!

I've been a montly client for a few months now and I have mixed emotions…read more This is a great location because it's attached to a mall so parking is very easy. When you first get there, they take photos of your face which is very nice to see your progress. After picture taking, they take you to the locker room to change and you have the choice to go to the orange lounge or the sauna. If you go to the sauna, they provide disposable underwear/bralette and a body scrub. They also have two private showers for you to use after the sauna. The orange lounge has hot tea, water, cookies, and apples. Your aesthetician will call you when it's time for your service. If youre plus size, be prepared for the robe and disposable underwear/bralette (used for the sauna) to not properly fit. It's a little confusing why a business such as this wasnt accommodating. Ive asked for a larger robe and underwear/bralette but they were not able to provide it at different occasions. The first time I voiced my concerns to the nurse, she laughed at my face. She mentioned my concerns to one of the front desk ladies and she also laughed in my face. When you're paying hundreds of dollars for services, you would expect a little more respect but I was not granted the courtesy. I voiced my concerns recently and actually got to speak to the manager. She was apologetic, which I appreciated, but it felt like empty words. Customer service in general is also very difficult. You have to book your next appointment months in advance. They confirm your appointment the week of your appointment via text, but theyre often trying to re-schedule your appointment either earlier or later than what is scheduled. Im not sure why they cant just stick to the schedule. It's also very hard to actually get someone on the phone. To be clear - I have enjoyed the actual services Ive received. The aestheticians and nurse Kate have been very nice. I did see results and a difference within a few months, but I believe I'll be able to achieve the same results at other medspas.

Ashlee is amazing! Her aesthetics are on point and she truly cares about her clients. Patient,…read moreprofessional, and 100% trustworthy. Highly recommend

I had the BEST experience getting a SALT facial here! From the moment I walked in, everything felt…read moreclean, calming, and professional. KJ was my esthetician and she was incredibly welcoming and took the time to explain the whole process, which made me feel really comfortable. The facial itself was amazing -- my skin felt instantly smoother, brighter, and so refreshed. You can really tell they use high-quality products and know exactly what they're doing. I also loved how personalized the treatment felt to my skin. I left glowing and already got compliments the same day! I'll definitely be coming back and recommending this place to everyone. If you're thinking about trying a SALT facial, this is the place to go!

There was no availability at the West Covina location, but luckily I found an opening at Facial…read moreSuite in Downey and booked the 75-minute Youth Glow facial... and OMG, I loved it! I don't know what magic is in the products they use (their own line by the way), but my skin felt SO soft and glowy afterwards. The only complaint I have? I wish they would've just left me there napping until I woke up Even though West Covina is closer to me, I honestly don't mind making the drive to Downey at all. I'll definitely be back soon!

I brought my daughter here to get a teen facial. At first, I was a little skeptical because of the…read morelocation and the fact that the door was locked when we tried to go in. However, my daughter enjoyed her facial and the aesthetician was super friendly and patient. They have a little waiting room that was very relaxing, I enjoyed it while my daughter received her service. I would definitely recommend and might come back for a service of my own. I didn't give it a five stars because the prices are a bit high.

I have been a lot of places, and took a long break from medical aesthetics after bad experiences…read morewith other places or service providers. What a pleasant surprise I had when my husband booked me for a refresh at Skin Perfect Whittier. The facility is beautiful and well kept, great vibe calm and clean. The staff is sweet, helpful, and ultra accommodating instantly you're out at ease. The PA Stephanie was extremely kind and informative, and even with explanation of my long history and hesitancy to jump back in, she made me feel at ease. I trusted Stephanie's suggestions for my desired results, and I'm SO glad I did. The experience was as minimally painful, and the result is not overdone. It's natural but definitely takes some years off. I'm so happy with my experience I can't wait to tell all my clients, friends, and family. I've shopped around for years, and this was by far my favorite result and experience of all. Thanks Skin Perfect for all your skill and care, it really shows!! I'm so happy to have found my forever aesthetics spot!

For the first time I had Hollywood laser peel. I have to admit I was a bit nervous, but Stephanie…read moreSharma was amazing. She walked me through it step-by-step, and the results are fantastic. My skin is really glowing. I will definitely get this treatment again.