This has become my go to parking spot, sure I can park 5 blocks away for $16 but being just a few…read moresteps from the entrance to Crypto, Peacock, and the Novo is worth the price. That and I always see tons of security everywhere and it looks pretty clean.

What a rip off! Today July 19, 2026, I parked in the East Garage lot E for the convenience only,…read moresince upstairs is the Grammy Museum and I went to see an artist performing in its Clive Davis Theater. Parking was once $25 then $30, now jacked up to $40 for the maximum rate. The pay station kiosk charged me $44 (found out later there is a "city parking tax" $4). The machine gave back the ticket but no receipt. I saw no employee or parking office nearby to ask about getting one. Driving up to the exit, I put the ticket into a machine to make the gate arm go up, but it does not go up. The ticket machine indicates I owe another $11. THAT IS A TOTAL OF $55!! Up ahead by the gate arm is a booth for parking employees but I see no one in there. I call out anyway for help, I see no one around. By now another car is behind me, and I can't move right, left, back, I am stuck. And I cannot move forward unless I pay the ransom for that stupid arm to go up. Once I put my card in and paid the $11, an employee appears out of nowhere and asks me what's the problem. I tell her what happened and she looks at me suspiciously like I am trying to get out of paying anything since I have no receipt to prove I already paid $44. Then she tells me that even if I did pay already, she can't refund me the $11. I said if someone had been in the booth to help, I would not have run my card in the machine. The people managing this high priced parking garage must to do better than that, customers yelling for help with no one in sight, no humans watching for problems. She was just a cog in the machine with no authority so I left. but you can bet I am disputing the additional $11 charge with my credit card company.

Park here at your own risk!!…read more I parked here in self park and ate at Javier's. When I came out my car was blocked in as somebody parked behind me. When I tried to talk to valet, and later the front desk for parking, they had no solution. Their best answer was to wait an hour and a half for a tow truck. When I explained my wife was pregnant and we really needed a better solution (e.g. a gurney that many downtown parking lots use for this situation) they told me they didn't have that option. I tried to talk to the manager who hid from my calls for 30 minutes and when I finally did get in touch he said it was my fault since "I parked too far forward to allow somebody to park behind me." At that point it seemed insulting and almost comedic. I am posting the chat where the manager blamed me for parking too far forward as proof.

Parking rates can improve also don't have employees collecting parking fairs for themselves at the…read moreexit. Paid through the number on the ticket you can text to pay after entering my card information and submitting payment. I was met with an error message assuming the payment didn't go through when I head to the exit and an employee came up to me looked at the price on the screen, which was $70 and then said $40 Zelle, cash app or Apple Pay. Paid the $40 instead of the 70 and thought wow what a great deal I checked my bank account and the $70 did go through I then contacted the office told him about what happened manager told me to wait until the payment of the $70 went through and said if it does will give you your $40 back. Sent him a screenshot of the transaction when it finally processed said he will get back to me and never did. Update: was resolved.

Lots of available Parking, the gate closed on me when I put my ticket in and paid it took me a…read morewhile to get my door closed . I called the staff and they were able to open it up immediately and were friendly. It's a 24 hour parking lot and recommended. If you need to park your car somewhere safe in the area at night get an Uber or Lyft to the show that you're going to.

Straight up just don't park here because you have to submit personal information (your phone…read morenumber), which can end up being wrongfully or fraudulently attached to cars/license plates that are not yours. I tried to dispute a charge on my debit that turned into a ticket for a vehicle that is in no way connected to me for license plate AN28PL. I didn't want to be held responsible for a car that I did not have any connection to and never even drove, much less into this parking lot owned by Metropolis. They don't seem to have understood the fact that, whether this was a rental car or not, this was NOT MY CAR, therefore, NOT MY TICKET. They said it was because I couldn't produce a rental agreement with the matching license plate to prove that it wasn't my car. How can I do that if I have no clue whose car that is, how it got connected to my phone number, and where the car now exists??? I don't even know if it was actually a rental car. They couldn't provide any proof that the car was connected to me besides my phone number somehow getting connected to it without my permission. Dumb. I ended up having to dispute it with my bank, instead, since they were so obstinate and also seemingly did not understand what I was talking about.

False advertising of pricing. Automated tech is terrible. No customer support. Avoid!!read more

Automate Parking Inc. is located at S. Flower and Pico near the Los Angeles Convention Center,…read moreStaples Center, and LA Live area in Downtown Los Angeles. It's close by within a few blocks walking distance and is an open air uncovered parking lot. This is one of those nook n' cranny lots where getting cars in and out is like playing Tetris while in a can of Sardines. The parking attendant will guide you into a space like an air traffic controller. It's one of the cheaper lots, but prices do vary depending upon the day and the event, basically dictated by the marketplace's supply and demand. I went during a weekday daytime when there was a convention, industry trade show, not open to the public over at the Convention Center and parking in the main lot this is adjacent to was $10, where this one was $7. I know parking can sometimes be had for as cheap as $5 per day and as much as $20+ per day/night. The area is somewhat safe, but a bit sketchy during the day and at night it's your dice to roll. FYI - Fair Warning... Many outdoor parking lots are often magnets to scammers who pose as parking attendants and take your money to park, but don't work for the parking companies.. Be sure you feel confident, get a receipt and if the person looks a bit scuffy, homeless or sketchy question your decision to give your money and park. Also, never give your car keys, it's self parking not valet. It's an outdoor lot subject to the weather be it rain or heat, so know that going into the deal. It's an affordable alternative to parking closer or at the complexes, and with that it sometimes is also easier to get in and out of since it's a few blocks away from the clustered congestion of the venues.

Looking for day parking anywhere can be a challenge. For an event near the LA Convention center, we…read morewent with Athena parking. It's only 2 or 3 blocks away; they take card or cash. Arrive early!

This past Tuesday was my 2nd time parking in the Athena parking lot. The first time was for a…read moreLakers game and this time was for the Khalid concert (both at Staples Center). We arrived around 7:30 PM and there were still plenty of spaces in the lot. This lot is approximately a 5-7 minute walk from Staples Center and only $10, which is fairly reasonable compared to other lots priced at $15, $20, $30. When we returned to our car around 10:40 PM, the lot was decently lit and there were many other people heading back to their cars, so it felt pretty safe. I also appreciate that the parking spaces are a nice width and you don't feel too cramped when backing out of the spaces. Overall, I will definitely be parking here in the future and recommend checking this lot out if you need easy access to Staples Center, the Novo, and other surrounding areas!

Edgar and his team were great. From the very first phone call all interactions were very pleasant…read more They provided an excellent service and also were a pleasure to communicate with. Will definitely work with Luxury Valet many more times!

thank you, Abraham for amazing service. You're so kind and nice. Everything is perfect.read more

If you are skeptical and questioning whether to go here, don't worry...it's a great spot! Great…read moreservice from Anthony and his team. He's quick to respond and very friendly and easy to work with. The spot gets busy with parking and moving the cars so definitely give them a little grace. Will be my go-to parking spot when frequenting BMO Stadium or the Coliseum.

Perfect parking, owner was very nice, service was great and car felt well taken care of. Highly…read morerecommend.

This is a review for their lot on Lake St. between 8th and 7th, in the MacArthur Park/Westlake…read moreneighborhood. Horribly disgusting and filthy! They charge $10/day (that goes for both weekends and weekdays) or $165/month and do the bare minimum for upkeep. The attendant just answers the phone "hello" so you don't even know who you're calling. A rinky-dink organization. The lot itself is full of cracks and potholes in the asphalt, and there's always MS-13 or other gang graffiti on the walls they don't paint over for days or even weeks. The cement blocks for each spot go every which way, some are vertical (yes!), some are horizontal, some are flush with the wall, others are a foot or more away from the wall... The lot is always littered with garbage either on the ground or on lampposts (drunks love to leave empty beer bottles there) or on the sidewalk entering this lot. They used to charge $135/month then raised it by $30 in one fell swoop! And it's not secure--there is no locked gate and the attendant is there from 8am to 6pm (often he doesn't show up until 9) and doesn't always turn on the lights at night. See enclosed photos. Monthly customers aren't assigned a spot so on weekends when there's an event in MacArthur Park the lot fills to capacity and you'll be screwed even though you paid. Oh and whenever production wants to reserve their lot they kick you out but WON' reimburse monthly customers for the days they lose! That's literal robbery. Whoever owns this company ought to be ashamed of themselves. They're running a scam and are no better than unscrupulous payday lenders.

On Nov 17 Lakers game, I paid $10 for them. You have to leave your key to them. Cash only…read more There was no problem when I use this parking.