My wife and I both use AAA Limousine for those crazy trips to LAX and back to the house. We live in…read moreThousand Oaks, the drive down to L.A. and LAX can be so unpredictable. As I look back on it; we have been using their "Town Car Service" to and from LAX for about 14 years. Its time that I took a few minutes and left a review. The cars are clean, the drivers have been great, they have always been on time, and the overall service is five star. If you need a "Car Service" give AAA Limousine a try!!

This review is for service on Saturday, August 26 2017. My family and I were going to a masquerade…read moreball and wanted to have an enjoyable safe experience. We chose to hire a limo and based our decision on the rockstar reviews AAA had. Unfortunately, AAA did not give us a rockstar experience that others have received, and we were sorely disappointed by the extremely poor customer service when we tried to work it out with the company. The driver did not cool the limo before it arrived to pick us up. On top of that, the driver refused to bring the limo up the driveway to pick us up. My father (70) and I (disabled) had to walk down my quarter mile driveway in masquerade costumes to the limo, positioned at an incline at the base of the driveway. The driver said the limo "couldn't make it up the driveway" which is not true, since we have had limos back up the driveway before, and UPS and the mail truck regularly have no issues with this. The limo was so hot inside that I felt trapped like I was inside of an oven. It took almost 40 minutes to get it to cool down since the AC didn't work well. Meanwhile, we were all sweating in our masquerade costumes, and we had not even arrived to the event yet. The driver was supposed to have provided ice, but there was maybe 4" of melted ice in a bucket for us, and that was it. We are being charged by the hour with this limo, and we had to stop to purchase ice on our way to the event while being charged for time. Lastly, the driver had an extreme lead foot. He braked hard, and accelerated hard. The entire time we were being thrown around inside of the car. My husband spilled champagne on my beautiful rented gown. At the end of the night, as the driver was dropping us off, he was driving so hard that I was actually thrown onto my back from braking and accelerating as we approached my house. When we got to my house, the driver made us get out at the street and walk the quarter mile up the driveway. I live in Bell Canyon, so it's pretty dark and rural. My 70 year old father had been drinking, and so had my husband. I am, as I said earlier, disabled. Making 2 drunk people and a disabled girl in a ball gown walk a quarter mile up an inclined driveway in the dark is completely unacceptable. The next day my father and his girlfriend flew home to Texas where they immediately had to roll up their sleeves and clean up their property from Hurricane Harvey. When my father's girlfriend, who booked the limo, called to complain and try to work out some form of reimbursement for the terrible service, the company treated her as if she were lying about our experience. "Why didn't you call us sooner?" Apparently we were supposed to stop what we were doing (drinking and trying to enjoy ourselves in the heat on the way to the ball) and call and complain that very moment, instead of complete the night as planned, and then deal with it when things had calmed down. It is completely reasonable to expect that people would want to focus on their event, and then their travel back home, before trying to deal with this poor service.

Best way to get to the Hollywood Bowl! Inexpensive and so easy to maneuver. Purchased my tickets…read moreonline. You can place your coolers or whatever, under the bus for transport. Bus is on time and clean. My always go to when heading to the bowl.

This is by far the easiest way to get to the Hollywood Bowl. You can purchase tickets online at…read moreTicketmaster for $7 (plus fees it is more like $10) or in person at the lot for $12. Beware, they only take exact change at the lot. Shuttles start about 2 1/2 hours before the concert starts and the last shuttle leaves at the concert start time. They leave every 20 minutes or so. If you buy your ticket online, you don't have to be exact with your departure time. They will let you leave earlier or later. The only part of the shuttle that sucks is that you have 25 minutes after the concert ends to get to the shuttle. You have to walk in the huge crowd of people all headed in the same direction. Go through the tunnel under the marquee and take the second exit because the Chatsworth shuttle is parked right where you exit the tunnel. Overall, though, this is a great way to go to the Bowl and avoid the stacked parking and traffic.

This is the worst FBO I have been to at any airport in the entire United States. Call for fuel and…read morethey constantly tell you "they're on the way" when they are in fact not on the way. 3 hours later you might get fuel, maybe you won't. On top of that, the people working the phones are rude and take zero accountability for lying about wait times. Words cannot describe how horrible this FBO is.

Operated out of Signature West for a whole year! The folks there are very helpful - and super nice!…read more Missed you guys!

Great Service. Clean Car. Ecki my driver was really…read morefriendly and professional. Got me to the airport with plenty of time to spare. I recommend TLC to all my friends.

30 years of A+ service. Always on time…read more Always clean comfortable cars Always with a smile Always affordable

Flight delays can wreck a schedule, but AAA Galaxy Sedans handled it like pros. Steve tracked the…read moredelay, waited for us, and kept the ride calm and smooth once we finally landed.

Our daughter absolutely LOVED being surprised by a limo ride home with her and all her friends. The…read moredriver was friendly, respectful, and most importantly ON TIME- actually he was early!!! He gave the girls the full treatment with holding the door for them and helping them in and out of the limo. He turned up the music for the girls making the ride fun from start to finish. The car was also clean, inside and out, and clearly well maintained. Thank you for the great memory my daughter and her friends will cherish forever!

Choose this company if you want to be involved in a car wreck. The driver of a white Chrysler 300…read morelimo, was cutting off people and many times sped up recklessly. Don't take your chance with your safety, pick another company.

This is our go to for Company Travel needs! Gene is awesome and always does an excellent job. We…read moretruly appreciate the superb service we get!!! Thank you Gene!!! Angel Dole Food Company

Bottom line - It's just an awesome limo service! Got an SUV for our Vegas round trip for the whole…read morecrew this weekend. Very happy with the service and their prices. Gene was really nice providing us with a $400 discount on top :) Most definitely will use their services over and over again! Check them out!

These drivers are literally insane. I am amazed they still have licenses. My driver had a black…read morelincoln and he was hitting speeds of 110 to 120. Not only was he rude to me but the other drivers on the road. Constantly switching lanes without signaling. I want to get to my destination quickly but in one piece.

My wife and I used Go Lax limo on our trip to and from Jamaica. James, yes his name is James, was…read morepunctual, courteous, well dressed and did not smell, like most drivers do (cigarettes and sweat). Both times he was waiting for us, in a spotless new smelling car, helped us with the luggage and took us to our destination safely, on time and at a great price. We look forward to catching a ride from James in a very near future.