Recently, we dined at a restaurant that provided complimentary valet service through Luxury Valet and Shuttle. Upon arrival, the valet attendant parked our three cars. When we were ready to leave, we retrieved and drove our cars ourselves, as they had parked the cars right outside the restaurant. We left some tips to the valet attendant, Edgar, who was also the owner of Luxury Valet and Shuttle. He counted the money in front of us and became rude and started complaining about the amount we had tipped. We explained that was the only cash we had on us at the time, but he continued to complain. He then started speaking in Spanish in a hostile manner, apparently assuming that we would not understand him. However, my husband understands Spanish. I feel that, regardless of whether the valet service is complimentary, a service provider should never complain about the amount of a tip or pressure customers to give more. A tip is discretionary, and customers should not be made to feel uncomfortable because of the amount they give. On the other hand, the lady who actually parked our cars at arrival was extremely professional and courteous. She was even apologetic about the owner's behavior. A special shout-out to her for handling the situation so professionally. read more

Edgar and his team were great. From the very first phone call all interactions were very pleasant. They provided an excellent service and also were a pleasure to communicate with. Will definitely work with Luxury Valet many more times! read more

thank you, Abraham for amazing service. You're so kind and nice. Everything is perfect. read more

Luxury Valet Parking - Valet Services Near Me - Los Angeles, California

This is my go-to valet service from now on. They went above & beyond, came early, which was helpful for those setting up, and stayed beyond the scheduled departure time. Obviously very smooth and experienced, which made our event VERY professional. Made me as the planner look goooood! Wouldn't hesitate to recommend. Will use again for ANY upcoming event, since their timeliness and professionalism is clearly a huge asset. Thanks Luxury! read more

They arrived early and were dressed professionally and even stayed a few minutes extra for our last guests read more

Luxury Valet Parking - Valet team - Valet Services Near Me - Los Angeles, California

They made me feel extremely uncomfortable and spoke rudely and condescendingly to me. Haven't really had any negative experiences around valet parking in the past but wanted to share my experience as a customer for anyone looking to hire them. 1. They wrote the wrong time on my ticket, incorrectly writing that I started parking there at 1:10 but actually arrived at 2:10. When I brought this up, they did accept what I said. I made sure to arrive promptly back there at 5:10 to move my car but the lead guy insisted I was there one minute over that time and then charged me $20. 2. I asked if they could put my sun visor up since I had fruit from the farmers market I didn't want to go bad in the sun and when they refused, I asked to park the car myself which they also refused. read more

They were on time , two gentlemen super polite and friendly. All my guests were impressed and happy with the service provided. Luxury Valet will always be included whenever I host . Thanks again! read more

Amazing service, on time, professional, and efficient! They were able to manage a party of about 60 people on a rainy day in a very limited parking neighborhood. None of my guests had to wait very long for their car either. read more

Worked with Edgar. So kind. Answered phone and text messages. 8 Valets showed up to our home. Awesome service!

5 star all around! Because of the fires in LA we had to keep changing dates for our event and they were so kind, understanding and flexible. Even in the chaos of LA they know how to manage LA drivers while hosting parking with style and cheerfulness. I found them because of great yelp reviews and want others to do the same. Highly recommend! read more

We have used Luxury Valet for our last 2 events and have been very pleased. They have been reliable, professional and have reasonable prices. We have never had any complaints as we usually do from HOA or neighbors. Highly recommend!!! read more

we could have not been happier as the service was top-notch. The owner is a really nice guy and operates a business himself with They are polite. They were on time and they extremely helpful. I will not only use them again. I will recommend them to everyone who needs top notch Valet Service . read more

This was a good service. This guy picked up the phone every single time I called. They were polite and professional. Stayed al little late tp tie up loose ends. Yes I would recommend and use again. read more

Edgar and his team was absolutely wonderful at our event. We had an event with about 300 people at our company and needed a valet service to help with our guests. I was unsure of how many cars could fit in our parking lot, so I reached out to multiple valet services to get an estimate from each. Edgar was the only person who offered to come and take a look at our lot and really explain to me how his service worked, which took a lot of stress off, and offered his service at a very reasonable rate. For the entire month leading up to the party, Edgar and his team were prompt with their communication, (both over the phone and email), answered any and all questions I had. Edgar attended the first half-hour of the party to ensure everything ran smoothly. You can really tell his team enjoys working together; they were all so professional and ran their whole operation smoothly. I can't recommend Luxury Valet & Shuttle enough, and I hope to work with them for future events. A heartfelt thank you to Edgar, Abraham, Romina, and the entire team who made our night unforgettable! You guys are amazing! Hire them for your event, you won't regret it! read more

Luxury Valet was excellent. They did valet for our 11th Annual Holiday party at our residence. We used about 10 valet, and they were absolutely seamless. No complaints, only compliments. They really made it possible for our guests to show and leave with no wait time, and kept the street open, so no neighbors would complain about any car buildup. They were also on time, nice and professional. read more

Hiring Luxury valet and Shuttle service was a touch o class for our party. However they earned these stars because of how they conducted themselves through our event and especially that they checked in with us to make sure every guest got their car even after their hired time had expired. That was worth "6" stars read more

This companies quote on yelp was a joke. I put out a question on help for service between Simi Valley and LAX for December. I got about 6 quotes all in the same ballpark for limo or suv transport. This company I responded to this way : Just fyi I thought you had to be kidding because I asked for quotes from yelp and everyone is in the 160 to 180 ballpark. You $475 each way$950?? ... Sorry but your name and info is no longer in my portfolio. I don't like being taken advantage of or thought to be a fool it's less than a 40 mile drive each way.  Bye, no further discussion necessary I'm aware of you type of business practice. read more

Great valet company. They arrived on time, they were organized and very professional. Definitely recommend them. read more

We used this company for a private event and were 100 percent satisfied. They were polite and respectful of everyone's vehicles. Highly recommend read more

Great experience, happy to work with them Will hire them again for the next party Nice guy, read more

I hired them 3 weeks ago and they were really professional and courteous with my guests. Definitely 5 Star

On time, professional, and courteous. No complaints at all. I would use this service3 again.

I will recommend this valet company over and over. I found them online and I called them and they responded to me right away. Prices are reasonable and they are always on time. I work for a private Club and every time I call them that I have a special event and if they could come, they are always able to assist me without hesitation. Very polite, professional and reliable. I definitely recommend them. read more

They were quick to respond to our request. Have reasonable rates and very professional services. We will hire them again.

Please feel confident in choosing Luxury Valet for your event. The valet arrived right on time and were very professional from the start. They were also courteous to our guests with a great presentation. read more

I hired them last minute on Friday for an event yesterday, and I have to say WOW. For not many reviews, they were extremely professional. Their customer service was great and their valets too! They arrived 30 minutes before the event and with excellent equipment. I'm happy with their services!!! read more

Thank you for being amazing. every guest I spoke to was extremely pleased with the service.

Mario & his 2 team members done a great job. They were very professional and arrived on time. Very patient with clients that gave them a hard time. Would definitely recommend this company and will be using them for future events. Great job Mario & team! :) read more

I am a corporate event planner and often times I have clients who request valet service. I have always been reluctant because of the liability. However, after finding Luxury Valet service and having Abraham take really good care of us, I will use them and refer them in the future. They are very precessional, on time and affordable. In addition, they come fully prepared with all the prop equipment, uniforms and smiley faces. Thank you for a job well done! read more

We booked them for a huge event and they arrived on time and were extremely kind. I was a little bit weary because they didn't have alot of reviews. But don't let that deter you! They were really professional and understanding. The owner is a really nice guy and he's really quick at responding to emails. Please book them! You would not regret it. Pricing is great too :) read more

Abraham and his guys were fantastic! They were very professional and affordable. I highly recommend them!!

Hands down the best valet service I've come across. These gentlemen are very polite and took really great care of my car! I was welcomed with smiles and warm greetings, when stepping out my vehicle the gentleman reassured me my car will be well taken care of and he did just that. You can tell their priorities are satisfying us customers. read more

Wow! What a great experience with Luxury Valet. The employees were so courteous, down to earth and they parked the cars with care. The owners Edgar and Richard were hands on with their business. They helped park the cars together with their employees. I saw a "family" working together. Richard told me that working with the public "you must treat people the way you would like to be treated". I observed that their work culture was relaxed but professional at all times. They have my 100% satisfaction service. I highly recommend them. read more

amazing people , super nice ! very respectful never have a problem with them and always trust my luxury cars with them! if i could give them more than 5 stars i absolutely would !! 100% recommend read more