I am extremely grateful for the very caring and competent customer service support I received from…read moreKyler and Mona, and from others with whom I spoke by phone at the Louisville, Colorado store. An account was established promptly and easily, and I am now scheduled to receive the medical equipment I need. My sincerest thanks to the folks at You Can Home Medical Equipment. I highly recommend this organization!!! (I'd been with another medical supply company for more than a decade and they were truly the worst customer service experience I've had in my life; I wish I'd made the change years ago.)

I called this company to follow up on an order for supplies that my doctor placed almost 2 weeks…read moreago. You Can was supposed to contact me to set up an appointment, but they have neglected to. I confirmed with my doctor that the order went through. The doctor said this company is always slow to respond and not very great. When I called, I heard a woman's voice answer, but the call was immediately put on hold without any message, e.g., no one saying "your call is very important to us," or even asking me to hold. I waited on hold awhile, then hung up and called back. I couldn't get any response. So maybe it's a bad day or they are understaffed, but not contacting me in 2 weeks is inexcusable, especially when the call is only for the purpose of connecting and setting up a time to get what I need.

Very clean shop with tons of options. I was in and out of there within 10 minutes and the customer…read moreservice was excellent. This is my goto spot for Co2

From the owner: We provide our customers with compressed gases and hard goods, but we have much more to offer than…read morejust products. As a distributor, our role is to serve as a bridge between manufacturers and customers. "The right product, right process, right solution" is our mantra...as we seek to understand our customers' needs and equip them with practical solutions to help them succeed. Our stores function as a resource for customers that primarily work with metal in cutting or welding applications. The industries we serve include construction, automotive repair, general fabrication, manufacturing, HVAC, and mechanical contractors. We also serve professionals in the beverage, scientific, and medical industries as well as hobbyists.

Great service at reasonable prices. A hidden gem. I've never been to a better medical supply…read morecenter. ​​​

rude customer service. billing is a nightmare. tech support is the worst as well. you cant even…read morecontact your local office directly unless you drive to it. they don't return phone calls either

The meds are cheaper, so if you have a prescription that you have to pay for without insurance,…read morethey are the place to go!

Pros: Timely text reminders when prescriptions are ready. Very fast turn around time for filling…read moreorders. Short hold times when calling to speak with pharmacy staff. Cons: Genuinely the worst pharmacy experience we've had in over 15 years of filling meds, and I think we kept trying only because of how absurd it was. My doctor had picked this pharmacy to send my meds as it was local and he saw it had the best ratings. First prescription that was sent it was no problem, super quick fill and the person my husband spoke to was incredibly helpful and kind and they were able to fill another one right then and there.  Third prescription that was sent in, we received a text that it was on back order with no ETA. It's a daily med but we're used to it being out of stock some months. I called to check if they knew if this would be a longer back order (if so, I could try elsewhere) or if they could tell me alternatives to try. Melanie said she didn't know when it would be available, very short, no concern or any helpful guidance. But ok, that's fine we can wait. 4 days go by and I call again to check if in stock or if I should try and transfer. Melanie again, did not ask my name or medication I needed, only cut me off to say any transfer has to be initiated by the other pharmacy. Alright. I call my other pharmacy and they very nicely explain that unfortunately it can't be transferred. They (CVS) are nice, understanding, express concern and overall helpful. At this point I'm just hoping I can either try an alternative or have a way of knowing my prescription will be filled, my doctor has been communicative and willing to send a substitute prescription. I call and get Melanie again. Very short and borderline rude at this point, I assume she remembers my last call and is annoyed. Fair, I'm annoyed as well. I explain the situation and ask if an alternative med is in stock, but only the brand is. It ends up being $400 for a 30 day supply which is insane as the usual price for my other med is around $35. You would think Melanie would mention the potential for such a high price discrepancy. Maybe I'm the problem though, so my husband volunteers to go in for me to ask them to return the other med to stock and make sure they will be able to fill either prescription for generic when they come in. At this point it's been over a week since I'm out of medication, which is rough. Melanie tells my husband, loudly and from behind the counter, before even saying hi or anything, "I already told her we only have Brand in." Wow. My husband accepts this and asks if they will let us know when they can fill medication, acknowledging it may be another week or more. Melanie tells him they have no way of tracking out of stock medication, that she would have to check my profile daily and they don't do that. She advises best bet is to fill at a chain store or call in every few days to check if it's in. At no point in any of these interactions with Melanie did she express any kind of understanding for missed doses, try and help find an alternative, offer to call any other branch of GoodDay or literally offer anything but annoyance at having to deal with me and my husband.

Great service and professional. They have quite a bit to choose from and are very helpfulread more

From the owner: Official Distributor of Low Priced High Quality Medical Supplies & Equipment, Best Customer Care &…read moreProduct Experts. We provide comprehensive Home Medical Equipment directly to your door.

Graig is an extremely competent, thoughtful, and sensitive respiration therapist, who will go the…read moreextra mile in complex situations. Unqualified rercommendation.

Great experience shopping with them in 2023. Gayle was very helpful. Horrible experience in 2025-26…read morewith getting them to do repairs under warranty on the purchased walker. In November 2025, they replaced a hand brake cable that had broken. I was charged $40 in labor and nothing for parts as the limited five-year warranty for the cable was in effect. Less than two months later the same cable broke. When I called to ensure that they could fix it today if I brought it in, I was told that I would have to pay for parts and labor since the warranty only covers one repair per walker. That detail was not stated in my warranty information. I was transferred to the owner and was told to bring it in, and he could see what he could do. Upon arrival at the store, the owner came out of his office, made no eye contact, did not speak, and took the walker. As he was departing, I said that I had a question about the warranty. He replied, "I told you I would cover it." I said that my husband has severe MS and relies heavily on the walker. My intention was to try to understand what is and isn't covered by a warranty for a vital piece of equipment. I asked what a limited warranty covers. His reply was, "Whatever I decide to cover. If you drill out the hand brake, I won't cover it." I said that was not the case, and that we had not tried to repair the walker. He walked away with no further words. When I returned to pick up the repaired walker, I was told there would be no charge. The owner brought out the walker, asked me to test the brake, which I did and then he walked away. There was no apology. I purposefully purchased this walker from a local business, even thought it was much cheaper on Amazon. However, my experience with Mobility and Me demonstrated that they are all in on the sales, and don't want to deal with issues related to broken equipment. For people who are caring for disabled people who rely on equipment to live, this is the opposite of the type of experience we should receive.

Excellent customer service. They took the time to make sure my 95 year old mother got the correct…read morewalker for her needs.

AVOID this provider! Major Medical's (MM) billing procedures are incorrect, misleading and…read moreoverbilled to insurance by hundreds of dollars. Thank goodness for the insurance company EOB's. If it weren't for them, not sure how we'd know to question MM's billings. Don't expect MM to answer phone calls, except for the recording to leave a message. And then, if you get a return call within three or so days, count yourself lucky! There is CONSIDERABLY MORE I could explain, but with all reviews being at ONE, you get the idea from all of us who have shared a few of our experiences that if you have a choice of DME providers, do NOT choose Major Medical Supply (or Rocky Mountain Medical Equipment). If a ZERO or MINUS rating was possible, that would be more accurate for MM!

From the owner: We Love Helping People…read more Major Medical Supply provides oxygen, medical equipment and supplies to the greater Denver area. Our customer service representatives are trained to evaluate your needs and work with your doctor and put the needs of our customers first. Give us a call.

This is a rare company that cares about your family and your baby. We found out at our first…read morepediatricians appointment the day after we were discharged from the hospital that our baby's bili levels necessitated at home treatment and were referred to Bili Blanket Baby. Setting up home delivery was a breeze and when delivery was slightly delayed a couple of hours because of traffic during the LA fires the team was communicative and went above and beyond to accommodate us and make us feel comfortable. The CEO went as far as providing her personal number so that I could personally reach out to her with any questions I had once we received the blanket. This is a product you hope not to need but if you're in a stressful situation and DO need a bili blanket, this is the company you want it from.

Not a fan of this service. They started out fine. The blanket was delivered quickly and they called…read moreto follow up, and sent a replacement the same night when the first one wasn't working. I finally got the blood results back from the doctor's office over 24 hours later saying she didn't need the blanket. But since it was past the 24 hour mark, we ended up paying for TWO days. The company does not work with insurance, so we paid out of pocket. My insurance company issued the reimbursement directly to Bili Blanket, so I called to ask them to send that money my way. That would've been such an easy remedy, but they refuse to cash insurance checks and send the refund to the client. For some reason, this is very confusing to the insurance company and here we are, a year later, and I've still not gotten my refund after several calls to insurance and Bili. Sure, it's not their fault that that insurance did things in a less-than-ideal way. But the fact that they refuse to work with me and instead put this impossible and infuriating task on the shoulders of a brand new mom is extremely frustrating. Especially when it turned out I didn't need the blanket at all. I would not use this service again. If it's bad enough, we would go to the hospital. Otherwise, I will get some filtered sunlight and lots of food to help flush it out and avoid this headache and lost money.