I do not understand this travel agency got 5 stars , I spoke to Mr Alavi to know about the haj visa…read moreprocess he was so rude 0 courtesy and hang the phone. Any business is a service oriented unfortunately he needs some training on customer satisfaction.

Typical desi attitude, always late, they push you to take flights from other airports instead of…read morelocal. i guess you all can do better on your own using sites like Kayak or the airlines themselves.

I'd give zero stars if I could. This company is ran horrible. The owner and his staff were fighting…read morethe entire time we were at the line. And arguing with customers in line. The party started at 1 and we showed up at 2:30. It was dead and he said it was sold out and we couldnt buy another ticket for my friend that joined last minute. Horrible customer service and we ate the ticket money for the two tickets we bought and didn't even go to the party. We spent our money on drinks at a different bar down the street.

From the owner: Helping connect people to what is important to them. read more

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)