It was very easy to schedule an appointment online for same day. Check in process was smooth. I…read moredidn't have to wait at all. The lab tech was polite, professional, and personable. No one likes getting blood work done, but we chatted about tasty sourdough sandwiches and cookies nearby and it was the perfect distraction to help me relax. If you are needing services, I would recommend this location. Take the elevator to the 3rd floor to find suite 3500.

A much better experience this time around. The person helping with check-in was also the same…read moreperson who drew the blood, so at least at this time, he was the only one in the clinic. I had to wait just a few minutes before he called me in. He was very adept at inserting the needle painlessly, and quickly drawing the blood needed. It seems like, as long as the appointment isn't cancelled with little or no notice, this is a good lab to go to.

I don't typically leave reviews for labs lol but this was necessary. Typically if nothing bad…read morehappens it's good enough. This time I was blown away by all the good. I saw a waiting room with a number of folks and immediately regretted not having my headphones. Yet within a few minutes of checking in they called me. I was surprised by how fast it was. Do note I did make an appointment but typically would still need to wait esp if the waiting area has some folks. Hayleigh was the best nurse ever. I had many vials and she was able to swap them without ever moving the needle. We all know that click in click out is uncomfortable af. I also had minimal bleeding after she removed the needle (I tend to bleed after always). She's the best! I wish all nurses were like her!

I saw some of the negative reviews and find it hard to believe how some had such bad experiences. I…read morehave come to this Creekside lab many times over the years and have never had a bad experience. I always make an appointment and show up at least 10 min. in advance. I have never gone in any later than 5min. after my appointment time. I have always had friendly efficient and professional techs. In this most recent appointment I had Hayleigh and she confirmed my previous experience with fast, efficient, friendly, highly qualified service.

Truly enjoy being able to schedule an early appointment…read more Phlebotomist was caring and understood my needs and concerns. In and out of the facility within minutes of my appointment.

Outstanding location. Wonderful employees who pay attention and move things along so well. I had…read morethe pleasure of having Shiane as my tech and she was professional and courteous. Excellent blood draw. Yes, they are busy, but I will now only go to this location whenever possible. Thank you to the team at this Quest location!!!

Made an appointment online prior to arriving so I didn't wait long at all. The lady that helped me…read morewas super friendly and very quick. I was in and out in less than ten minutes! Kudos!!

I've read horrible reviews of other locations so thought this worth posting. I went in on a…read moreWednesday morning around 9am thinking it would be packed and braced for a long wait (they open at 7:30am). There were only two people ahead of me, so I only waited about 10 minutes. The (Indian) lady technician who received and processed me was cheerful and friendly. Didn't get her name. She was singing to the radio and cracking jokes. I highly recommend this place if you absolutely must pee in a cup or get stuck with a needle sometime!

This was an amazing experience (even for bloodwork, and I've had a lot ). Hailey made every effort…read moreto be responsive and communicative around our tight schedules, and came through even when it was inconvenient for her. She was super professional and kind and knowledgeable and I totally look forward to using their services again, whether for bloodwork or for other cosmetic services they provide that I learned about today. So so thrilled to have found them!

From the owner: At Serenity Mobile Blood Services, we bring high-quality, stress-free blood testing and lab…read moreservices directly to you—at home, work, or any convenient location. Our goal is to eliminate the hassle of long wait times and uncomfortable clinic visits while providing a calm, personalized experience. What truly sets us apart is our dedication to comfort, safety, and relaxation. We specialize in gentle techniques, comfort menu, and a compassionate approach to ease anxiety. We also prioritize health and safety by helping mitigate exposure risks. By bringing lab services to you, we reduce the need for visits to busy medical facilities, minimizing contact with crowded waiting areas and potential illness exposure. In addition to standard lab draws, we offer gender reveal testing as early as 6 weeks with 99% accuracy, allowing expecting parents to discover their baby’s gender sooner than ever. We also provide mobile PRP (Platelet-Rich Plasma) treatments, offering regenerative therapy services from the comfort of your chosen location. With extensive experience in patient care and a passion for exceptional service, our team is committed to making your blood testing experience convenient, professional, safe, and serene every time.

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

Highly automated office with no real management. Just a couple of phlebotomists drawing blood. The…read more"front desk" is an iPad built into a stand that didn't work very well at all and the older customers were taking 5-10 minutes each just to check in. One of them got frustrated and just left. As far as my experience goes- my wife made the appointment and it required me to fast. No breakfast, no coffee and an 11 am appointment. I showed up 20 minutes early and was finally called 20 minutes late. When the phlebotomist went to look up my test she said nothing was ordered and that my wife probably didn't hit the final "submit" button. Couldn't argue with that, I suppose it was possible. I then told her that since I was paying out of pocket just do the broad spectrum test that costs about 100 bucks like the one my wife tried to order. She said that there was nobody at the office that could handle that sort of thing but I could get online and set up an appointment for another day. Really? Just wasted all that time, not to mention fasting for 15 hours with no coffee in the morning. I would highly discourage anyone from using this place unless you have a serious problem and there are no other options.

If I could give 0 stars I would. This is the 2nd time I made an appointment in advance, checked in…read moreto kiosk and followed directions. I sat outside in my car waiting for a text or call to come in for my appointment. 30 minutes passed. I went in and was told they called and texted me but I was now past 20 minutes from my appointment so all I could do was walk-in list. I showed staff there were no calls or text messages on my phone and explained this happened before as they had the wrong phone number. I got no resolve from staff or acknowledgement to look into the flawed system. I'll look elsewhere for future labs.

Overall, a simple visit with a little glitch…read more I showed up to my appointment time for a prepaid urine and blood test. There's not a receptionist in the lobby, you just check in on a tablet, and have a seat. It does say on the TV what number in line you are. You can also wait i outside if you want, and they will text you. When I first got there, there was only one person working. When she came to the door to let a person in, I asked her if I could use the restroom. She let me use the restroom, but didn't bother to ask me if I was there for a urine test. When my number was called, I went back, and yes, I had to use the restroom again, but she told me she couldn't use my urine test. She said I had to wait an hour, to make sure that my urine was the right concentration. Excuse me? Why didn't she tell me this when I asked to use the restroom? I had to go, but I could've waited the few minutes. I rescheduled my appointment, came back a few days later, and I got in a little less than 10 minutes after my appointment time. No big deal. The lady who took care of me was very friendly and personable, she laughed at my jokes,(that's important... :) and I was in and out in just a couple of minutes. Once I got everything done correctly, it was great. But if somebody is in the lobby, asking to use the restroom, ask them if they are there for a urine test.... It would be much appreciated.

I'm at my wits' end with this company. My husband has been trying to get a CPAP machine for over a…read moreyear. It took months to even get the appointment, and after the sleep study, we heard nothing for months. Calling this office is a nightmare--they never answer. The recording pushes you to text, but that feature hangs up and never sends a link. If you stay on the line, it disconnects. I've left voicemails with no response, and it's been days. When you can't sleep because of breathing issues, that feels like a lifetime. My husband wakes up 15-20 times a night from either choking or from nightmares, constant nightmares. This office has the power to help, and I would love to see some sort of sign that they WANT to help! They also never sent his sleep study results to his doctor, so we had to schedule an appointment with his MD to explain why we didn't get the sleep study results and reorder the machine, even though Sleep solutions never sent the results ‍ The sleep study room left a lot to be desired-- It did not feel sanitary or professional. Sleep Solutions, please call me back and help us finally get this machine. We're so tired--literally.

Amazing workers and facility, very clean smells great, big rooms and bathroom. My 4 years old had a…read moregreat experience on her sleep study and good care. Very comfortable bed. Thank you.

This is for Roseville - DON'T GO THERE! I showed up around 2 on Monday 12/27. Their QR code takes…read moreyou to their website - which after filling everything in several times, never completed the order. It kept giving me an error. They said that happens from time to time and to keep trying. Finally the girl onsite registered me on their computer. I took my test and left waiting the 2-3 days for the results. The results never came. I don't have an order # since she input it. Maybe she put my email in wrong. I emailed with their lousy customer service several times, gave them my information multiple times. They were looking for the order. Now, nobody responds at all. It's been 10 days, nothing. So I had to go retest today and pay for it somewhere else. They're terrible.

Staff not showing up. Booked online. No way to contact anyone. Have I been scammed ?read more

They open until 8:30pm and the staff is always fast efficient and kind. I never had a bad…read moreexperience here. Even with no appointments made you can walk in and the clerks will Work with you to get your images taken care of. I think their other locations really need some trainings from the folks who works here.

Without fail, this location never seems to have the order my doctor faxed. Every. Single. Time. I…read morehave her refax it to a different number that they give me and they still don't have it. I have to leave and come back with a paper copy just to get an x ray. While I was in line, they told 4 other people they didn't have an order for them too. If they're telling 5 people this in a matter of 5 minutes, I can't imagine how many people hear this in a day. It's 2026, we don't have a better system than faxing, Sutter?? Create a portal where doctors can submit the orders. Clearly the fax system isn't working. Figure it out and do better.