On Thursday, 08-15-2024, I had the absolute pleasure of visiting Onslow Diagnostics Center located…read moreat Onslow Diagnostics, 200 Memorial Dr, Jacksonville, NC 28546. This was a pre-op visit for my upcoming Blepharoplasty (Eyelid Surgery) with Dr. Carol Johnston of Office Park Eye Center. This is my second experience with Dr. Carol Johnston after having cataract surgery on both eyes several months earlier. Having experienced an outstanding experience and remarkable results with that procedure, I had no reservation or apprehension regarding my upcoming blepharoplasty procedure. I entered the Onslow Diagnostics Office and the front desk representative, Jabreea who has the kindest eyes and most lovely smile welcomed me to come forward to her window immediately, after explaining that I had a sick doggy in the car resting in the AC, she assured me she would let the others know that I may have to check on Tucker throughout the pre-op screening! Anesthesiologist Kate called me back promptly and patiently, professionally, and thoroughly went through all of my surgery history, medicine list, and all other pertinent information with grace and kindness. She didn't rush me and was open to any questions or concerns that I may have had. I felt very confident after leaving Kate and found Abby waiting to do my blood work and EKG. Abby was genuinely sweet and very determined to make the blood draw comfortable for me. MacKenzie watched over the procedure and was encouraging to Abby as she went about her tasks. I never felt the "poke" of the needle and the EKG was over in no time! Overall, it was just a smooth and relaxed experience and at no point did I feel rushed or nervous. As I left, Jabreea was there to say "goodbye and wished my Tucker a speedy recovery" which meant the world to me. This facility is a very warm and compassionate sanctuary, especially for others who are suffering through much more complicated scenarios than me and I feel that having warm and caring staff members like the ones that I encountered means the world to everyone who is uncertain and frightened about their future health issues. I'm thankful that Onslow Diagnostics has the best of the best to shepherd us through the ins and outs of pre-op procedures. It makes such a tremendous difference to feel the warmth and care radiating from this special, professional, and dedicated staff, I truly felt cared for. Thank you to everyone for everything you do! Please pass along my thanks to each member of the outstanding team at Onslow Diagnostics! Respectfully submitted, Sharon Smith

The nurses and everyone were great.Very friendly. As you are already a lil nervous about blood work…read moreor xrays.They really help to kinda take and ease some of the fear away. And no long waits !

The front office ladies are very sweet and great at what they do. The techs are very knowledgeable…read moreand try to make it a relaxing experience ( as much as can be).

I had to come in for a check up and I will say that my experience with them was amazing from start…read moreto finish. They are very responsive in picking up the phone and answering questions. They are also thankfully easy to find. Parking was decent and I never really had issues finding a parking spot. I was greeted right away and handled paperwork fairly quickly. The waiting area is comfortable and pretty spacious. I will admit that, like many clinic type areas, it does get a bit chilly, but they do offer you a blanket when you're waiting in the back. Everyone here takes the time to explain what's going on and what will be needed of you. They are also very patient and very welcoming. They made what can be an uncomfortable check up, into something manageable. Thank you all so much!

It's a sham of a Doctors office. The PA Elyse Lamont is very good. The office staff is a joke they…read moredon't return phone calls. Won't call in meds for antibiotics, after forcing to get labs they call and say the doctors insists on seeing for another visit fee. The doctor then says it wasn't any emergency. Maybe the worst unorganized, rude, least helpful doctor I have even been too in my 53 of life. I would give it less than no stars.....

My 6 year old son was injured while playing. Rin at the front desk caught on immediately that we…read morewere underplaying how scared mommy was for him and kindly answered all his silly questions to keep him busy. Natalia at the front desk was also professional and kind. The provider FNP Kacy & MA Priscilla took great care of him & clearly did a beautiful job. We were in and out in under an hour. I was so grateful to have been in the hands of these incredible women. Thank you all for being a rock of strength in my son's new core memory.

The guy at the font desk named Justin was extremely rude and unprofessional and call ed my brother…read morenames when he asked to go to the bathroom he made him go to the gas station this place is extremely unprofessional this guy should be fired immediately...!!!

I've been in this waiting room a few times. The front desk ladies Ashia & Katie are very…read moreprofessional and do an amazing job!

They came and inspected our new home. So nice and professional, they really took the time to make…read moresure we had all our questions answered.

Great experience with HIP Services. Used them for a home, termite and mold inspection.read more

Staff experience: (five stars) As I walked in, an employee assisted an older woman from her…read morewheelchair into a car. Later the same employee, Ms. Annette, guided me back for my scan. I told her I overheard her encouraging the other patient and how wonderful she was. She went above and beyond; I can feel her genuine care and compassion. The front test staff is also polite and helpful. I have had numerous conversations with Ms. Tammy due to my primary care provider not submitting information for insurance approval, and Ms. Tammy has always been kind and considerate in notifying me and apologetic, although it wasn't her fault. Company: (three stars): The sad part is the cost. I paid my co-pay and then received a bill for $540. I was supposed to have another follow-up in six months, but with insurance coverage, that will not happen.

Just wanted to thank the staff here for working with me and my family. They were always pleasant on…read morethe phone and were able to help me out promptly.