I went to get blood drawn and it was very fast I didn't have to wait and staff was also polite.read more

I had some blood work at the Lab Corp in Wellington and was very dissatisfied:…read moreThe person doing the work held the torniquete in the arm for too long and my results are not correct. She also also bruise my arm as she was switching the blood vials and perforated my vein, now I have a big bruise! Lab Corp needs to put cameras to see what their employees are doing, will not be going back there again, they do not seem to care how they do their jobs. One star rating if that!

The guy who answered the phone is beyond RUDE! I will never go to this place. I arrived at 345,…read moreknocked on the door for 5 minutes. No answer Decided to call because still no answer. Answers the phone and says they won't be open until Tuesday. So when I asked when did they close since I've been knocking for 5 minutes. The guys response does it matter? I asked if he was the owner because he was rude. And he continued to be rude. If this old cranky ass man isn't the owner he should be fired! And if he is, I hope your business closes. You suck and your crappy business sucks! I'll be sure to make more reviews so everyone knows how unprofessional this place is. Also the place is suppose to close at 7pm now before 3:45! Hahaha shitty place shitty customer service shitty old man!

I Normally don't make reviews since business are doing their best,more now with all this…read morecoronavirus situation,but the moment I was getting inside this location I noticed that the place was like an "improvised office" ,I swear that I didn't see a single person with medical training or with a doctor uniform to at least pretend that they know something about medicine,the coronavirus test is $70 for each person,I don't mind the money but if someone with symptoms is not even testing positive,then the test is garbage or a scam,the day after I went to the hospital and the person I was checking there was possible,I know is hard for business to survive nowadays but I won't let this happen to others,also the person who told me about this place was having the same results,first testing negative and the next day positive.

there is no front desk person. long wait even if your just dropping off the specimen. no help no…read morereal person only a kiosk

I had to go to Lab Corp because Quest did not have a test I needed done. Very pleasant staff, quick…read moreservice, and gentle care. I will definitely go back when necessary.

I get blood work frequently and I am afraid of needles!!! They make it easy and fast!. Great…read more parking, Extra Clean facilities. Always on time with appointments, excellent, respectful and professional service. Their website is the best it makes it easy to make an appointment, get my results to getting them to your Dr. and the check in process is Super fast. All flevotomists are excellent. Thank you for your help, diligence and patience.

They sent me a text link so all I had to do to check in was click on it. Marie did my testing and…read morewas excellent, professional, and polite. She gave good instructions on a test I had to take with me and I didn't have to wait when I returned it. Highly recommend this Quest location.

The staff was great no problem they were very efficient the 3 times I was required to go. The…read moreproblem is the billing department. I have paid The $25 three (3) different times for the last visit and they sent me to collections!!! Not worth the hassle.

Check in was super simple and quick, all automated, similar to an ATM. While I wasn't taken at my…read moreappointment time, it was only a 20 minute delay...not bad. Waiting room was clean, as were the appointment rooms. My technician was super effective, friendly and quick which I appreciated!

Nobody likes getting blood work done but Allison in bay 1 was absolutely amazing, if you need to…read moreget bloodwork done ask for her. She's friendly, very professional and efficient, one of the easiest blood draws I've ever done. Thank you Alison for a positive experience.

Clean, nice waiting area, on time appointments, easy online appointments and check in. I've had to…read morecome here a lot lately and they are always fast, efficient, and kind. Caring staff and quality time of service. I really like this location.

Setting up an account on Quest website was easy. my lab results right there at the touch finger.read more

The care I received Tuesday, June 4, at the Quest Diagnostics location at 10620 W Forrest Hill Blvd…read morewas beyond appalling. The woman assigned to my bloodwork entered the waiting room loudly yelling my name, followed by, "she's not here anymore," presumably referencing another patient. When I followed her to room #3, she asked for my paperwork. I provided what I had and mentioned that I had additional paperwork in my email. She curtly replied, "that doesn't do anything for me if it's in your email." I then had to request the email address--information I know they possess--to forward my paperwork. She pointed dismissively to a paper on the wall. Upon examining my other documents, she declared one test couldn't be done until July and threw the paper on the floor; she did pick it up afterward. Despite having another set of orders that she could have started on, she instructed me to wait in the waiting room until she received my email. She subsequently emerged twice, with an attitude, claiming she hadn't received my email and blamed it on my cell service, prompting me to step outside to resend it. On her third trip to the waiting room, she again claimed she hadn't received the email, despite it showing as sent in my outbox. When I inquired if there was a possible mix-up between an "O" and a "zero" in the email address, she dismissively responded that it didn't matter--something anyone familiar with email would know is crucial. I was about to ask for my paperwork back to leave when another, much kinder woman came out to inform me she had received the email. The original phlebotomist, realizing her inappropriate behavior, did not return to complete my bloodwork. While this unfolded, I witnessed her dismiss an elderly woman seeking support for her appointment entirely. Having bloodwork done is already stressful, and the blatant disregard for patients exhibited by this associate was, as stated, appalling. I will not be returning to this location and will request my doctor send future bloodwork to LabCorp instead. Quest should investigate this particular associate (unfortunately, I didn't catch her name, but she was in room three, black, with bangs, a nose ring, and long acrylic nails). While I understand that everyone has tough days and we should assume positive intent, her outward rudeness was inexcusable. In addition to posting this review, I will be forwarding this complaint to Quest's corporate customer relations.

Unfortunately due to an overwhelming number of health problems I find myself here often. I guess…read moreyou could consider me somewhat of a regular having had half the tests that this facility offers. After coming here so many times I can first tell you that this place runs like a top. Getting an appointment is very easy and depending on the test they usually have you in within 2-7 days in my experience. Check in can be done via your phone and allows you to walk in and go right to your appointment without any hassle. Every single time I've been here I have been seen on time and in and out quickly. This is great because it won't take up a huge chunk of your day waiting around to be seen. Techs have always been nice ad friendly as well as the check in ladies. I see there are some bad reviews here and honestly just don't get it. The medical field can be difficult folks, especially nowadays. Lots of staff turn over and over worked staff as well. This is coming from a person who both works in the feild and is also a frequent patient. But I can tell you from a boatload of experience if I had to pick a place for my testing this would be it!

They took my partners driver license and insurance card to scan and never returned it. They said…read morethey didn't know what happened to them. If they gave them back to another patient they now have his home address, health insurance ID info. This is not only a potential for identity theft but seems to be a HIPPA violation as well! Will definitely be filing a formal complaint. We've been to several of their facilities and have never had a positive experience. Time to find another radiology facility other than Rayus! They don't even deserve one star but zero isn't an option.