The customer service and patient care at this facility are truly exceptional. The service was…read moreswift, the environment was spotless, and the overall experience was outstanding. I will definitely be recommending this place to others.

I've been using them twice a year for several years. Jo is always great. She gets you in and out in…read moreno time. Got to chat with her a few times when I was the only person there and I learned a lot about why they exist as well as about their commitment to affordable testing that doesn't require doctor's orders. It makes it easy for people to feel more in control of their own healthcare. I love this place and will always recommend it to everyone I come across who is in need of one-time only or regular lab tests.

Very slow and usually the staff at the front desk is not friendly. I attribute this to them being…read moreover worked. The most staff I have ever seen working is two including the front desk person. One location on Belair Rd had just the front desk person. When I spoke with the area supervisor she also had an attitude. These are the only people who require a credit card even after providing your insurance information. This is a prime example of the Affordable Health Care Act. What a fiasco! I actually being generous by giving one star. Back again today and we will see how it goes. Much better on July 23, 2018. Virtually no wait time. Easy check in. The person at the front desk was soooooo nice along with the entire staff.

These people are beyond surly. Perhaps they are overworked but that's no excuse to be sullen and…read morenasty. Get a new job. I made an appt and they took all the walk ins before me. Wonderful.

Aiken SC- 29801, Doughtery Rd office. Drive ten hours one way to get to this lab and ask for…read moreJulie. She is incredibly compassionate, professional and displays at every single visit (I've been going there for six years, it is the ONLY lab I take my entire family to because of her). The office is absolutely sterile, well lit, secure, great parking and access, honestly world class speed. Even with the world as it is at this moment, I feel secure and confident with her presence, she is incredibly attentive, accurate and I have never once experienced bruising, bleeding or other complications - I am historically a difficult draw. She is warp speed accurate, fast, painless, efficient and an excellent experience without fail. Her personal memory of each patient is astounding as she greets people by name with the charm only Southern women can do. Total class act, and by far she sets the example of how to run clinic and care with true Grace and calm.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

As always, it's a pleasure to be seen by Dr Fallaw and her staff from start to finish; the…read moreprofessionalism, compassion, and mindfulness is unmatched. I genuinely enjoy the ease of being able to book appointments and asks questions at will online without the hassle of calling or being placed on hold for prolonged periods of time (the response time to my questions have ALWAYS been within hours, sometimes minutes). An extra bonus is being able to check in at the kiosk and not having to stand in line, the streamlining at the office just gets better with each visit. Thank you!!

Dr. Millwood and Carol are pretty awesome! They help me with anything health wise I need help with,…read morewhether it's getting me scans I absolutely need or getting me in with a specialist doctor. They make sure I'm comfortable and do necessary testing. They actually care about the patients. My family has been going here and been a patient of Dr. Millwood for almost 3 years! Their new facility is pretty great too and always cleaned up! Everyone is very kind.

Update! The stars…read morealigned. I called once again to ask for an insurance denial code to try going through the insurance side instead of quest. I didn't tell this new representative that I had been calling for months and had spent over a dozen hours on the phone, I simply asked for the denial code. The new representative typed for a few minutes, hmmm'd, then said, "Oh, we've been billing your insurance incorrectly. Let me fix that." Let me fix that? Did I hear her correctly? I started crying to this stranger and said "Wait, you're allowed to just bill my insurance? You're not going to tell me you have to bill the wrong people because of your policy to bill the state the doctor got their license in instead of the state I got the test done and my insurance is located?" And she responded, "...is that what others have been telling you?" And I said, "Yes. Multiple people as well as a supervisor told me this." And she validated me with an exasperated "...oh my gosh." And. Fixed. The. Issue. I haven't received another bill since speaking to her almost six months ago. I'm still never using quest again, but FINALLY, someone helped me instead of quoting a made up policy.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

Front receptionist are very rude nasty attitude cant even answer a question for you with out giving…read moreyou an attitude this place is filthy dirty

Rude receptionist doubled as phlebotomist, not even changing her rubber gloves, wearing sloppy,…read moreunprofessional street clothes, insisting on using dysfunctional checkin in machine, no soap in restroom, the building has become almost empty and unkept, never go back there again.

I've had three rounds of tests here and every single employee has been awesome. Best and fastest…read moreblood draws I've ever had, anywhere. Made an appointment each time and they've been very timely with getting me in and out quickly. Highly recommend making an appointment.

I've been to many Quest locations across the state. This is by far the best experience I've ever…read morehad. The nurse was very friendly and kind, and I was in and out before my scheduled appointment time.

My husband and I have been to the North Augusta Walmart Little Clinic. He went 2 times for…read morediagnosis of flu and for an injured knee. I went 3 times with asthma related issues. We were both dealt with professionally. The diagnosis was in line with our symptoms and appropriate medicine and services were given. I was referred for an x-ray. They Clinic office was timely in notifying me about the results of the x-ray. They have called several times to check on my problem. We both have very competent health care professionals, however, it is not always easy to schedule an appointment. Therefore,we will continue to go to the North Augusta Walmart Little Clinic because of the hours they are open and the care we have received.

I tried this clinic thinking maybe it was a good alternative. First I will start off with the good…read morepoints-well, it was clean. The staff was friendly enough. That's all I can say. I was a walk in patient. There were two people ahead of me. I signed in, filled out paperwork and was told it wouldn't be long. Then two other people walked in. They were all taken back while I was left sitting. I asked how much longer and was told the other two had appointments but it wouldn't be much longer, maybe 20 minutes. It was way longer than 20 minutes. I finally got back into a room. Vitals were taken and then I had to wait for a "nurse" to come in to take my information. For someone in that position to not know what a very well known prescription was so she could type it into my information surprised me. Then for her to not know what congestive heart failure was when we were going over family history, really worried me (about what she does and doesn't know). Again, I waited a long time but the practitioner came in. She was nice enough, but still didn't seem to understand my problem and was very little help. They ran two tests, both of which I had to do the test itself, MYSELF, handing it to them when I was done. They told me it would take two days to get back the results (of which I paid extra to get the lab work sent off). This was on a Thursday. This is now Monday night, I have called repeatedly today-Monday-and they still won't call me back with my results. I did talk to someone there, but they had to get someone up front to call me with the results, to which no one ever called. They also told me when I was there that they would call in a prescription for an antibiotic and for me to pick it up if symptoms started getting worse. I called today (Monday) and nothing was ever called in. They fell down on the job all of the way around. Basically, if it was something very serious, I could be in real trouble by now. This was single handedly the WORST medical experience I have ever had.