Dr Susan Land was fantastic! She reminds me of the quality of care that used to exist in medicine…read more She cared, was thorough, and actually took the time to do a real exam (which is no longer common even in a regular practice)! The staff, from check in to the nursing staff were all professional and kind. This was so much more than the "urgent care" experience I expected. Thank you! I'm already feeling better from the treatment you provided.

I did a walk in appointment because there was only 1 car in the parking lot…read more I walked in, and there was only 1 car in the parking lot. I thought "oh good, i'll be seen soon!". I sat there for 45 minutes after check in. I kept receiving texts "due to the high volume of patients, we appreciate your patience". High volume? One car. One person in waiting room. Was everyone out to lunch? Did a few folks call out sick? I waited 45 minutes!!

The front desk staff at Gateway location is the worst- totally sabotaging any hope of talking or…read moremaking an appointment with a doctors or an assistant. If you can get through these negative energy, uncaring employees you may have a good shot at getting a doctor's appointment!

Outstanding care, professionalism, and willingness to work with the patient on concerns. I am so…read moresorry it took me so long to find Dr. Friedman. He is the consummate professional, and he listens!

Aiken SC- 29801, Doughtery Rd office. Drive ten hours one way to get to this lab and ask for…read moreJulie. She is incredibly compassionate, professional and displays at every single visit (I've been going there for six years, it is the ONLY lab I take my entire family to because of her). The office is absolutely sterile, well lit, secure, great parking and access, honestly world class speed. Even with the world as it is at this moment, I feel secure and confident with her presence, she is incredibly attentive, accurate and I have never once experienced bruising, bleeding or other complications - I am historically a difficult draw. She is warp speed accurate, fast, painless, efficient and an excellent experience without fail. Her personal memory of each patient is astounding as she greets people by name with the charm only Southern women can do. Total class act, and by far she sets the example of how to run clinic and care with true Grace and calm.

Brandy (with dark curly hair) is a great nurse. She really cares about the patients. She went out…read moreof her way to make my mother feel better. Something needs to be done with the check-in process. You are in the waiting room answering questions and everyone can hear with the large HIPAA sign on the wall looking at you. When we went to the back, the girl at the front told me to stand in the hall because the PA was in and out with charts open on the computer, but did not mind yelling questions for me to answer in front of everyone while checking in.

Charged over 3,000 dollars to be treated for the flu requiring a bp and temp check, listening to my…read morelungs and dispensing an antibiotic rx?? My wife was also charged over 3,000 dollars for her flu tx and antibiotic rx?? Gross overcharging for medical care! Stay away from this group!!!

Dr. Blakeney is one of the best physicians I have ever seen. She cares about her patience and is…read morevery thorough. She has moved to a new location and I truly miss her but wish her well. She is definitely missed.

Dr. Blakeney is a great physician so far!!! She is easy to talk to and explain my health concerns…read morewith. I am able to discuss my medical history with her without judgment or making me feel uncomfortable. She is thorough in her examination and has great recommendations on how I can improve my overall health. On my first visit, she found some things that have been going awry in my health and quickly rectified the situation. Her staff is very professional and accommodating to me while I'm in their care. The office is very modern and beautiful as well. The wait time to see Dr. Blakeney is never long and I'm always out within 30 minutes. Within a year I should be in tip top shape as far as my health is concerned while in her care. I'm so glad that I found a doctor who cares about my well being and respects me as a human being. I feel so much better daily since I have been following her advice and recommendations. She has a patient for life with me!!!!

The staff was friendly yet professional and they were attentive to my needs as a patient. Dr…read more McNear supportive and comforting he answered all of my questions and the procedure was on time which reduced my stress. The results were clear and explained completely. Excellent medical team.

Great service, friendly and very thoughtful. Staff were very attentive and answered all of our…read morequestions.

Dr. Vickery, the whole Ent office. All are nice and they are an awesome group of people that take…read morecare of you!

I loved their courteous service and quality care from Dr. White. I'll go back soon for check ups.read more

I almost don't want to let the cat out of the bag on this one. If everyone knows how great my…read moredoctor is, I'll never get an appointment! Seriously though, Dr. Wolff is amazing. He's an extremely knowledgeable rheumatologist and is very personable. He was a surgeon in the Army and has his own battle with medical issues. Yet, he comes into work with a smile and truly cares about his patients. Dr Wolff will sit and actually listen to hear what you have to say without making you feel rushed. 10 out of 10 would recommend. Elizabeth Keen is the nutritionalist at the clinic, and she is great as well. She's very sweet, knows what she's talking about, and wants to help in any way she can. She works out of the downtown office and the wheeler office as well. I've been very pleased with my care here and can not say enough good things.

As a nurse I've never seen a facility run so inefficiently. If your goal is patient care and…read moresatisfaction you really need to focus on the quality of the individuals hired to include medical oncologists. I've listened to scheduling people say they don't answer the phone when the clinic opens at 0830, they don't answer their phone until close to 0900-0930. The same individuals also openly admitted to no longer answering phones close to closing time =30-45 minutes prior to closing. This seems to be the pervasive attitude at this facility- I had a nurse "resolve " numerous patient message requests without ever speaking to me personally. When I threatened to speak to a patient advocate suddenly she was able to call me personally and communicate with me about my concerns. Which very easily could have been communicated in the patient portal. I saved the best for last: then you have the oncologist who is supposed to be the one that cares the most, right? Far from it. This oncologist is happy to let you wait for an unknown amount of time to have a surgeon or anyone but her reorder scans to check the status of said cancer even though she is medically managing said cancer. She doesn't care that I have no surgeon assigned to order said scans and no surgeon in the foreseeable future as my surgeon retired. She is happy to inflict unnecessary mental anguish, stress and anxiety on a cancer patient who has been anxiously awaiting the 6 month scans to determine the status of cancer. Her excuse is the surgeon knows the strength of the MRI and imaging machines he wants. BS my primary care has ordered almost every set of scans up to this point. So why won't my primary order these follow-up scans? Oh, because he referred me to the medical oncologist (the one listed above who refuses to order them and has been asked numerous times) to manage it. Who is being lazy and passing the buck onto another specialist. Well maybe medical oncologists don't order scans only surgeons do? Nope- there are multiple well known practices in Augusta that the Medical Oncologist orders the follow-up scans. Actually recently met with my new Medical Oncologists office and guess what one of the many things they will be ordering for me: follow-up scans to determine the status of cancer they will be medically managing. Refer to above comment before about the medical oncologist at this practice = she is being lazy and passing the buck. Honestly, there needs to be a special place in hell for individuals such as MDs or others that are given this "authority" and masquerading around in caring professions doing the exact opposite of that = not caring! This isn't a practice that genuinely cares about humanity and individual lives!!! I'm sorry I wasted so much of my time here. I am seeking care elsewhere with providers that might actually care about their patients not just about the profit that comes from our being unwell!!! You couldn't pay me to bring my worst enemy to this organization!! In short if you hope to be cared for by the individuals at this facility, especially specific medical oncologists - RUN don't walk from this place. They only care about the revenue that your sickness brings to their practice. But hey your revenue ensures said medical oncologist gets to drive a pretty sweet ride that she parks very close to the handicap parking in patient parking spots. So if you struggle to walk you may have to park farther away because the medical oncologist took the one closest to the door when she arrived before the clinic opened....