As always, it's a pleasure to be seen by Dr Fallaw and her staff from start to finish; the…read moreprofessionalism, compassion, and mindfulness is unmatched. I genuinely enjoy the ease of being able to book appointments and asks questions at will online without the hassle of calling or being placed on hold for prolonged periods of time (the response time to my questions have ALWAYS been within hours, sometimes minutes). An extra bonus is being able to check in at the kiosk and not having to stand in line, the streamlining at the office just gets better with each visit. Thank you!!

Dr. Millwood and Carol are pretty awesome! They help me with anything health wise I need help with,…read morewhether it's getting me scans I absolutely need or getting me in with a specialist doctor. They make sure I'm comfortable and do necessary testing. They actually care about the patients. My family has been going here and been a patient of Dr. Millwood for almost 3 years! Their new facility is pretty great too and always cleaned up! Everyone is very kind.

Front receptionist are very rude nasty attitude cant even answer a question for you with out giving…read moreyou an attitude this place is filthy dirty

Rude receptionist doubled as phlebotomist, not even changing her rubber gloves, wearing sloppy,…read moreunprofessional street clothes, insisting on using dysfunctional checkin in machine, no soap in restroom, the building has become almost empty and unkept, never go back there again.

The customer service and patient care at this facility are truly exceptional. The service was…read moreswift, the environment was spotless, and the overall experience was outstanding. I will definitely be recommending this place to others.

I've been using them twice a year for several years. Jo is always great. She gets you in and out in…read moreno time. Got to chat with her a few times when I was the only person there and I learned a lot about why they exist as well as about their commitment to affordable testing that doesn't require doctor's orders. It makes it easy for people to feel more in control of their own healthcare. I love this place and will always recommend it to everyone I come across who is in need of one-time only or regular lab tests.

On January 27, 2026, my son experienced a seizure in the waiting room before he was seen by a…read moreprovider--only seconds after swiping his card for payment. EMS was called. Despite this medical emergency occurring before any actual visit, we were charged for the encounter. When I initially contacted the location, Prisma on Tiger Blvd., I was told that "they did some stuff on him," which did not align with what occurred. I was also told their manager said we were not entitled to a refund. After numerous attempts to speak with someone within Prisma, I was finally contacted by Patience Boyd, who informed me that she had reviewed the video footage of the incident. She confirmed that a refund was warranted. That conversation took place on January 30th, and I have yet to receive the refund or any follow-up communication. I have called Patience again to inquire about the status, but I still have not received any response. This situation has been extremely disappointing. I should not have to make repeated calls or navigate multiple departments to receive a refund that Prisma has already acknowledged is due. Given the seriousness of the circumstances, this should have been handled promptly and proactively. Please confirm that the refund is being processed immediately, along with a clear timeline for when it will be completed. If additional information is needed from me, I expect to be contacted without further delay.

Positive and friendly staff. Care team was knowledgeable and worked quickly. Total visit was less…read morethan 45 min.

Very slow and usually the staff at the front desk is not friendly. I attribute this to them being…read moreover worked. The most staff I have ever seen working is two including the front desk person. One location on Belair Rd had just the front desk person. When I spoke with the area supervisor she also had an attitude. These are the only people who require a credit card even after providing your insurance information. This is a prime example of the Affordable Health Care Act. What a fiasco! I actually being generous by giving one star. Back again today and we will see how it goes. Much better on July 23, 2018. Virtually no wait time. Easy check in. The person at the front desk was soooooo nice along with the entire staff.

These people are beyond surly. Perhaps they are overworked but that's no excuse to be sullen and…read morenasty. Get a new job. I made an appt and they took all the walk ins before me. Wonderful.

Friendly and fast services. The bathrooms at this location are spotless and smelling so go…read more Everytime I come I'm end and out in no time

I've had three rounds of tests here and every single employee has been awesome. Best and fastest…read moreblood draws I've ever had, anywhere. Made an appointment each time and they've been very timely with getting me in and out quickly. Highly recommend making an appointment.

I've been to many Quest locations across the state. This is by far the best experience I've ever…read morehad. The nurse was very friendly and kind, and I was in and out before my scheduled appointment time.

In and out in less than 15 minutes with an appt I made online 2 days ago. Gentle and thorough. Will…read moreonly come here for future needs.

I have been out of work and went to Labcorp to have a drug screening for my new job. I was told at…read morethe time the results would be back in 72 hours. It's been 4 days. So I called "request a test". The rep said it would be 5-8 days. That is unacceptable. I've never known lab results to take that long and meanwhile I have zero income. It was also over priced at $279. GO SOMEWHERE ELSE.