First time here. Quick service, friendly and helpful. Needed an emergency/ right away PCR tested…read morethey got me right in. Lydia Zacharski NP is a board certified family nurse practitioner, she was very helpful & patient in answering my questions and was NOT in a rush to run out of the exam room like how my PCP at another doctor's office elsewhere can be. I will use their services again!!

Been there a few times. What has happened often and makes no sense is, they close. Even though on…read moreTHEIR site and online, it says (for example Fridays) they are open. 9am until 5pm. Called numerous times, no answer. Answering machines says closed until Monday! How? Why? Its a medical office. At least change the ring to ring once and got to notice and put a banner notification on your webiste!

Do not under any circumstances go to the location in Cedarhurst. The people that sit at the desk…read moreshould not be working with human beings. They are not helpful. They're not friendly. I ended up leaving there and going to the one in Rockville centre which was much better.

I've been here several times and always had great experiences. The place is clean, the front desk…read moreis professional and friendly. I highly recommend them

Came here the other day having an issue with my nose thought it was a sinus infection. Front desk…read morestaff was friendly. Since it was a sunday they werent able to check the insurance so i paid upfront and was going to get a reversal payment Place is huge. Plenty of parking large clean waiting room. It is set back in the parking lot so it is hard to tell if it is open or not if you are just driving by I saw the PA. After hearing my concerns she examinee my nose. She was unsure it it was true sinus or a dermatlogy issue so She recommended some hot/cold compresses and also rx me an antibiotics if it doesnt improve for me to go to the ER. Hopefully it will all clear up

I developed a mump like swelling during dinner and got to Rapid Response about 8:30, close to their…read moreclosing time. They took me promptly, accessed my previous visits records, and the P.A. examined me,diagnosed a salivary gland infection, prescribed antibiotics, phoned them in to an all night pharmacy ( the pharmacy near them closed at 9 pm, and my healing was able to start that night! And they called me the next day as a follow up. This has been like all my previous visits highly recommended!

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

I have gone to AFC in East Rockway multiple times and was always pleased. The last time I went in…read moreMarch for a cold, possible infection, they tested me and the next day called me and said I had a regular cold. Two days later I called and told them my symptoms were worse and I think I needed an antibiotic. They told me that I needed to wait 10 days. I called back the next day and explained to them that I believed I had an infection based on the color and the amount of nasal discharge I was experiencing. I felt worse, despite using the netipot and over the counter cold meds. Again, I was told I needed to wait 10 days. I was so frustrated that I called an ENT in Melville and they took me immediately. I had a raging sinus infection and my right eardrum was very inflamed blocking it from opening and causing me muffled hearing. I was put on prednisone and an antibiotic. When the issue didn't resolve, I went to the ER at NYU Langone and they said everything was still very inflamed in the ear. They put me on another antibiotic and sent me to their team in Garden City. That ENT gave me steroid for the ear, told me to continue the antibiotic and has seen me several times to manage my blocked ear. It is now 9 weeks later and I still have Eustachian Tube Dysfunction. This all could have been avoided if that initial doctor at AFC would have let me come back each time (twice) I called to have them look at me again. A simple cold turned into a raging infection that has now left me with ETD. I will never go to another AFC. I knew something was wrong, but this doctor thought he knew better than me without re-checking me. I don't understand it, it was my dime. So unprofessional!

Walked in off the street, not feeling good. They were very courteous. And welcoming. The place is…read moreclean. Very professional. Hoping I don't need them again, but if I do. Will be back. !!

This was my first visit to this location, and I came in for an HSG X-ray. Since the test needed to…read morebe done within a specific timeframe, I was glad that making the appointment and getting in during that window was fairly easy. Before the appointment, I was given clear instructions about what time to arrive, what medications I could and couldn't take beforehand, and what I needed to bring with me. I was also able to upload a copy of my prescription/referral ahead of time and was set up with a patient portal, which made the whole process feel pretty organized. Check-in was easy, the front desk staff were friendly and helpful, and I didn't have to wait long past my appointment time. The waiting room and facility were clean, modern, and well maintained, and there was enough privacy while changing and getting ready for the test. The technologist explained what was going to happen beforehand and was friendly, patient, and professional throughout. The test itself was mildly uncomfortable, but they helped make it much more bearable and a lot less awkward than it could have been. I never felt rushed, and any questions I had were answered. The imaging process felt organized and efficient, and I felt like everyone knew what they were doing. The radiologist also went over the results with me during the visit and explained that they would be sent to my doctor as well, which I appreciated. I had no issues with insurance, paperwork, parking, or finding the office, and check-out was easy as well. Overall, I had a very positive experience and would definitely use this location again and recommend it to others.

I hate these kinds of visits, however it was actually very relaxing and Kristina brightened my day…read moreup with her smile! I highly recommend this location. The staff was wonderful! 91733641ninenine