Labcorp is located in a business complex on the second floor. They require masks and the doors to…read morethe building were hard to open. The building was a bit run down, but the office inside was clean and sterile. I used their check in system through the phone and waited in my car for a technician to call me inside their building. When I checked in, I received a text on my phone about 7 minutes later to come inside to start my lab work. I went inside and no employees were to be seen for over 15 minutes. I was upset because the whole point of checking in on your phone is to avoid waiting in the lobby. I would have rather waited in my car. After 15 minutes two technicians came out and called me by name to come up. They both seemed to be in bad moods. I was told I might have a $150 copay, which I never had before, but maybe there was a change I was unaware of. The technician drew my blood and was miserable, she kept banging the viles obnoxiously on a bin as she went. It was a very odd situation. It was quick draw and I was on my way. I will not be returning due to the wait times and miserable technicians. I usually go to the one in Phoenixville, the staff are very kind helpful and attentive. They also follow the phone check-in by texting me and taking me right away and not allowing me to wait inside for more than a few minutes.

New to this area & have only been to one other LabCorp before. That one was okay, but nothing…read morespecial. This one though..... Made my appointment online after checking reviews. So glad I did! They definitely earned my repeat business in the future. Appnt was at noon, arrived 10 min before appnt, after checking in, updated my address, urine sample & a PAINLESS blood draw! AND...I was back in my vehicle by 12:11!! Staff was very professional and polite. Area was clean & spacious. Will DEFINITELY recommend to anyone who needs lab work done!! Good job!!

if I could give zero stars, I would. I received multiple…read morecommunications confirming my appointment at this Labcorp location. I show up to within an appropriate time frame prior and there is a sign on the door that this site is temporarily CLOSED. Why did I not receive notice? they were able to text email me confirming my appointment just the day before. I took time off of work to make sure I got my FASTING labs in time for my doctor appointment. Now that is not going to happen??? As per their customer service individual, I'm going to have to go to another location as a walk-in and therefore waste a Saturday morning or take more time off of work. They should permanently close this location! Look at other reviews... This is not the first time and I'm sure it won't be the last time.

This location is CLOSED. The LabCorp website allowed me to make an appointment and even sent a…read moreconfirmation text reminder. When I arrived, there was a sign taped to the inside of the glass door that just said "This site is temporarily closed." Unacceptable.

Monday 3/16 the staff was by herself. Partner did not show up. Lines were at the door, no seats…read moreleft. After waiting over an hour and a half I walked out along with others. Tuesday 3/17 before 1:45pm (close 2:30pm) they just locked the doors. No signs. Older couple pulled up and had a 1:45pm appointment. Didn't matters doors were locked. He and his wife were also there on 3/16. App had 11/23 as earliest open appointments. Going to see if Paoli Hospital is covered to do a blood draw. One of the worst run organizations and you are forced to use them because it is what your insurance companies pay for.

Service was fine, the kiosks were available and good to use. But I waited 15 minutes for the woman…read moreto come take my bloodwork and she was in and out of there without making any conversation. I understand they need people to see but I wish I didn't spend so much time there only to be whisked away without instruction.

Made an appointment online for my son. The staff was nice, professional and the blood draw was…read morequick definitely calmed my son's nerves

I wish I could give zero stars. This was the worst healthcare/lab appointment of my life. First,…read moretheir West Chester location was closed, so after driving there, I drove to this location. I arrived at 1:58pm and checked in. No one called me, so at 2:11pm, I went to the front desk and asked when I would be seen. First, she said I was not in the system. After I gave my name and said I checked in at the kiosk as instructed, she said they had called me twice (they never did) and that it was too late to be seen, even though I arrived at 1:58pm and they close at 2:30pm. I explained that my start date would be pushed back a month and that I arrived at 1:58pm. They did not care, saying I had to come back tomorrow, even though I told them I would not be able to take off work and that I took today off specifically for this. They still refused, then laughed at me after I asked them again to please see me. I cannot believe how rude everyone was. They should all be ashamed of how poorly they treat other people. I don't know what is going on in their lives, but at the end of the day, we are all human and deserve to be treated as such.

I tend to pass out when I get blood drawn and the techs at other locations always seem super…read moreannoyed by this... but not here! Ronnie was super accommodating and was nice and quick.

The lab techs at this location are amazing. I have nothing bad to say about them, but the check in…read moreand scheduling process is horrible. After checking in, the machine told me I would be notified via text when my turn was up. After an hour I returned to the lab and was told "the texting doesn't always work" So I waited for another hour, while people with appointments were seen before me. Walk ins are sent to the end of the priority line, and they should just require appointments. I wasn't told that I should re-sign in after I missed my initial call because I was waiting on a text, which extended my wait time even further. This location only had one technician administering the lab work, and it's check in system needs to be updated.

This location of LabCorp doesn't properly handle urine for 24 hour urine tests. I spent 24 hours…read morecollecting it and putting it back into the refrigerator after each trip to the bathroom and then I come in with it and they throw it on the countertop and leave it there. When I inquired about keeping it in the refrigerator like my doctor's instructions told me to, they laughed and said it doesn't need to be refrigerated. Well, that's funny because my doctor's office said that it needed to be refrigerated and I spent an awful a lot of time walking back-and-forth to the refrigerator for 24 hours. What kind of business that works with the public closes at 2 o'clock in the afternoon? I don't know any other lab in the entire town that is only open until 2 PM. What about people who work? The earliest I've ever seen a business that is open to the public close is 4 PM. Can you imagine only being open from 9 to 2 on weekdays? What a dump this place is also. It looks extremely Soviet and besides a nasty, yucky, terrible location the women who work in here have got to be the angriest people for having this job. They are rude, cranky, short with you and downright mean. How they keep this job I will never understand, particularly in an affluent area.

Had an appointment. Arrived on time for my appointment. Checked in on the tablets as all the signs…read morementioned you needed to check in for your appointment on the tablets. Waited 35 minutes. People who started to arrive after me were being taken back then I noticed people were signing in on a piece of paper haphazardly. I then asked the lady at the front desk if I needed to sign in on the paper and she said yes. I told her I signed in on the tablet and it took my info. She said the tablets aren't transferring the stats for sign ins. I told her that she then needs to put out of order signs on the tablets as I just wasted 35 mins of my time. Nothing mentioned signing in on a piece of paper anywhere nor did she announce that the tablets weren't working. The lobby was packed. I stood the entire time and didn't complain until she was assisting people who arrived well after me. This isn't a hard concept to grasp. Her only response was the tablets weren't working but did nothing to tell anyone or post that they don't work as numerous people arrived and continued to sign in on the tablets. Walked out. Won't be back. This is simple customer service and shouldn't be this difficult or be a waste of anyone's time. I get things break but have a plan in place. I imagine this isn't the first time this has happened so why isn't it obvious what they should do to correct the sign in process when this happens.

If you have bad veins, ask for Ron. This gentleman was kind, calm, non judgmental, and supportive…read more I have rolling & scarred veins, and a long history of blood draw trauma (PIC line at 16 anyone?). This man did not judge the crying girl in his chair one bit and I can't thank him enough for it. I was also a walk in and didn't wait. Excellent team!

Went all the way there on a Saturday morning for fasting blood work. On the phone it says the hours…read more7-11am. Go there and now Saturdays they are closed....