I wish there was a minus star. I should have read the reviews prior to making an appointment on line. Per their instructions; check in via their app once you parked in their parking lot and please arrive 30 minutes early to your appointment time. It's a very small parking lot, most likely you will have to park across the street. I waited 35 minutes and decided to go check and see why I hadn't been called for my 10:15 appointment. One of the receptionist said I need your lab order. Nowhere in their instructions, advised me to bring the order in first and then wait in my car. It appears I lost 30 minutes in the "line" to have my blood drawn. A woman came in after me and also asked about her 10:15 appointment. It was very frustrating after waiting so long and she was called in before me. Finally my 10:15 appointment became a 10:55 appointment. The lobby was full and from listening to most of the people waiting they did not have appointments and were told they would have a two hour wait. I will never go to this location again, even though it's closer to where I live. I was given the option to speak to a manager, but I felt at this point there was no need. Please read the reviews before booking an appointment at this location. read more

Worst lap ever. The wait is extremely horrible even you have appt. When I complained about the wait, the nurse who worked on my daughter, she just stabbed the needle to my daughter arm. My daughter started to scream and then the nurse was like, oh! I'm sorry. I won't recommend this place. If I could give 0 star to this place, I would. This place doesn't deserve any Rate at all. The nurses need to retrain. read more

Rude people. If you ask them a question they sound like they don't wanna be asked. So rude even to old people. I wouldn't want my grandparents or parents to come here just to be treated like that. Just talk nicely, in pleasant manner and not to let the patients feel scolded or yelled at. So impudent! read more

People here are too slow. They always makes the computer an excuse. Stay away from this location. No time management at all.

Oh my goodness. So inefficient and unorganized. The employees just go back and forth without any progress. They walk back and forth looking at the computer and no one doing anything. What a shame!! read more

LabCorp in Buena Park is my place to go from now , been there twice and so far they're the only ones who close late at 3 pm which makes it more convenient and staff were efficient , more power and keep ur hours .. read more

This place was not a good experience. Even with an appointment I still waited an hour and half, which was the same wait time given to "walk ins". They also tell you to come fasted and make you wait the entire time without eating lol read more

July 20, 2018 I feel differently now about this location after going to 3 total today. The first location was so packed due no staff being there at 7 am? The second location was closed no reason given, just a crappy paper taped to the window....oh so professional. Decided to come back to this location omg, they changed they were very organized got people in and out quickly. I will start coming here instead the 3 stars was due me wanting to return and see if they are consistent? If so I can honestly give them more star ratings. read more

Labcorp - Got to do labs - Laboratory Testing Near Me - Lakewood, California

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This place is unorganized and the workers are rude. This is the 2nd time I have been here in 2 years and my experiences were the same. The front desk ignores you when you walk even if there is no line and after they have make eye contact, they will still ignore you. After a few minutes they will say to self check in. Self check in does not work and says check in at front desk. So I go back to the front and am told "it always does that, just have a seat". This place is not worth your time, go to a different location. read more

NO parking... super slow process. Waiting room is so crowded. You need to wait in your car. Plan to be 1 hour early before opening if you are planning to walk in. Never again. read more

Labcorp - Lab Corp parking in Lakewood and Downey - Laboratory Testing Near Me - Lakewood, California

Dirty af The doors, door handles, windows, bathrooms, sinks, toilets are filthy. I mean like disgusting. Its unsafe and unsanitary considering the volume of ppl that come in here everyday. Theres a high turnover of employees so u never k ow who you're gonna get to draw your blood. Only perk is that it's pretty convenient and accessible. The max wait time is 30 mins with an appointment. read more

Online check in doesn't work. When you have an appt make sure you still go into office to check in.

Lab Corp is fast and easy to get lab work done. The people are polite as well as kind.

Zero stars is more accurate. I made an appointment online for fasting bloodwork. Arrived 30 minutes eating rather than recommended 15, good thing since I had to wait for a parking space to open up. Tiny lot-many patients! At appointment time I was called to desk to turn in info. Informed my wait would be approximately 1 hr and 20 minutes. That's what my insurance is paying for? Update: it's gotten worse--their limited hours make it extremely difficult to get blood work done. read more

My husband went in for labs yesterday. He got a parking spot which was good. They have so few. It took him over two hours to get called in for a two-minute test. He was sitting next to a gentleman whose wife had been in the test area for a half hour! My husband said that he should've just taken back the paperwork and gone to another location. No one explained why it took so long. We won't be going back to this location read more

Worst place to get lab work. Definitely not coming back here. I checked in on my own then was waiting without knowing I had to go to the front desk after. They are really unorganized. I love United but definitely do not like the labwork situation. read more

Long waiting time! Don't recommend this location. I went to the Downey location in the past and was a smooth experience. Don't come to the Lakewood office!!!! read more

I was the only black American in line this morning at 6:30 when I got to the front of the line at 6:40 the lady closed the door and told me to wait so once she came back to the door she told me to check in and leave a phone number so that they could call me when it's my turn because the lobby was to full I did see 3 empty chairs so I ask again did she need me to go back outside to wait she did not call me back in until 7:30 I was so confused on why so many people that came in after me was allowed to get a seat on the inside while I'm still outside it made me feel that they were discriminating against me now there were 2 other people that that had to come out and wait but there wait was not 45 minutes like mine I will chose another lab next time read more

Very unfriendly staff. Computer check "ONLY" even though there's 2 staff @ front desk. When I scanned my card wrong they had to help anyway WASTE OF TIME & PERSONNEL! I would rather pay to go somewhere decent. read more

If I could honestly give this place a zero I would. I understand keeping up with technology but whatever happened to customer service. Something that this lab lacks so much. The receptionist are rude. They have these self check- in machines for patients to sign in. But what about elderly patients who aren't up to date with technology that have to use these machines. One patient came in and she said it was her first time there and she didn't know how to use it. The receptionist didn't even bother to get up just point and said follow the directions and if you still need help come and see me. I'm thinking really? All you have to do it get up and show her. The receptionist seemed bothered to be there and not want to deal with the patients coming in and want no interaction at ALL. Mind you the waiting room has about 25+ people waiting. I wouldn't recommend this location to anyone needing blood work for the lack of medical customer service. A smile goes a long way. read more

Labcorp - Laboratory Testing Near Me - Lakewood, California

My whole family and I have been going here for years. This used to be a good place for routine blood work. The last 3 times I have been there, instead of a little pin prick, it was a painful stab and re stab. Not at all the professional phlebotomist that should have been working there. After the bruising went away, we decided not to go back. We will try another LabCorp. read more

I had several routine blood labs to do through online lab systems and this site conveniently served both companies. I scheduled an appointment for 1:45pm, arrived at 1:30pm to check in and was seen by 1:50pm. Parking is very convenient. My first impression coming in to the facilities was that it is very bare but also very clean looking. The front desk manager was low-key and polite. For your wait, they have a sparse smattering of magazines and a water cooler. The phlebotomist that took my blood sample was friendly and quick. Not sure if it was a common occurrence, but she played light jazz from her phone while prepping and drawing my blood. The actual blood draw went pretty well. She was able to draw blood on the first prick, but ten minutes after leaving my arm is more sore than normally after blood draws. Overall, it was a positive experience. read more

Labcorp - Big waiting area but no line for me - Laboratory Testing Near Me - Lakewood, California

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Worse place to go to for lab work, the waiting time is two hours plus and people working there are not friendly.

Well ya walk in and check in. Get your blood test done and puss in a cup and your outta here. Really every time I've been here waiting but today I was in and out poof out the door. Was really smooth today. Staff was friendly and helpful great service read more

Labcorp - Laboratory Testing Near Me - Lakewood, California

This place deserves more stars. I went in early Monday morning and was very quickly checked in. The people work there are very efficient and nice. I was light headed after blood draw, the nurse got me some water and let my head rest before I leave. Great people! read more

I didn't have my paperwork today but I came in early enough to call my doctor and have it faxed to them. They were extremely busy, as usual. Considering how many patients they see and the small facilities, they do a wonderful job and their attitudes are great. As in any profession I'm sure there are very difficult people to deal with. When the phlebotomist took my blood I didn't even feel the needle go in at all. The only thing I feel bad about is the elderly who have to wait outside. I wish they had seating inside for patients who are very ill or elderly. The parking is bad but I'm willing to put up with that because they are nice, fast, and efficient. read more

One star is still too high. This site should be closed down during COVID. Their practices are incompetent at best and border on negligence. I scheduled an appointment for a Saturday at 11AM on a Saturday. Upon arrival the clinic was packed. They did not in anyway attempt to practice the required required social-distancing. When 11AM came about I checked with the desk attendents and was told it would be 30 to 45minutes before I could be seen despite my appointment. I stayed a few minutes and left after. Two patients were coughing, given this site's negligence in practicing social distancing. For patients like my self with preexisting medical conditions,the risk of contracting COVID was unacceptable .; in turn I promptly left. I would avoid this place like the plague during this pandemic. As someone working in the public health field, I can say with confidence that this place in negligent and incompetent. Furthermore, during the twenty minutes I was there I witnessed zero extra sanitation practices. No one was disinfecting the door or any other surfaces. Zero stars would be too many. read more

Don't go without appointment, wait time is over an hour and multiple people waiting. Understaffed tremendously. Go anywhere but here

Wasted 40 mins sitting in the car after using their 'mobile check-in service'. Since we are all impacted by Covid-19, I thought how nice that I can wait in the car. But after the check-in confirmation, I got no text or call. After 40 mins, I went inside to inquire. The receptionist with zero guilt says that they don't use that check-in over the weekend and it does not work. Not returning to this location ever again, and if I can I will try to avoid the company altogether. I mean why publish something you can't honor? I had to suffer due to the precautions I took and trying to keep my distance. read more

I was appalled to find out how my 13 yr o daughter was treated this morning when her dad took her to get her blood drawn. She got constantly misgendered by the tech, and even after being corrected several times. Never apologizing EVER!!! If you can't serve ALL patients, then just do another job. The phone system is awful, you can't get someone on the phone to complain either. Same with the website, you have to be sneaky to get somewhere. Inadmissible!!! read more

Huge room and very organized. Just wished that they had better parking available Good staff that is very efficient and professional

Three ladies were up front. One just standing up front judgmental acting like she owns the place because she's the one in the lab coat. One at the desk wearing glasses full of teen angst or whatever. Then the last one also at the desk, but very nice and delightful. I just walked in, and apparently Saturday's are by appointment only. If that's the case, they should advertise that on the door. The girl with glasses at the front desk, had an unnecessary attitude. All I asked was if they were open on Monday because of the holiday, and she answered with the rudest tone ever--girl I didn't ask you. The one next to her confirmed (the one I did ask), and was really nice and polite about it. I was only in there for 2 minutes, and I feel sorry for everyone that has to be in that place longer than that based on 2/3 employees. read more

Great place to get your lab work done. Vanessa was the best. I'm usually a hard stick but she got my vein on the first try.

3 hrs. + wait time for a regular blood work. Go somewhere else. There's no reason a 5 min blood draw calls for that much wait time. When I told them they should have told me it would take this long they said they didn't know and that's why she initially told me "the wait time is over 1 hour." read more

This place is a joke! I made an appointment for my grandfather on Monday august 24th at 9:45am. They did not provide a Spanish speaking employee for him, they didn't ask him if he had an appointment. They just assumed he was alone and just showed up without an appointment. They made my 73 year old grandfather wait for 2 hours in 90+ degree weather outside without offering a chair or some water. The staff there is incompetent, careless and have no respect for the elderly. I hope all their staff is retrained because from what I saw they were all negligent towards the patients read more

I was impressed on the he service I received. The check in was easy and the waiting time was exactly what they told me it would be. The Lab is clean and the employees were very pleasant. I do want to make you aware you will have to patient and be there for at least 2 hours. Be patient and do consider this is the new normal and it's for the safety of all of us. read more

They have always been slow but now they lie and tell you your wait will be an hour and it's actually 2 hours. If they cared about their patients they would tell you at the start so you could come back. They suck!!! read more

Horrible service. The tone and the way the employees talk to the patients is highly disgraceful. I do I understand the need to control the number of people in the room. I do not understand the rude way every check in person talks to the patients. The lack of privacy to discuss medical needs does not exist! Maybe fewer appointments should be made for the same time. Or a larger location. If my insurance would all me coverage at a different lab I would go. What will Labcorp do to resolve the trouble? Maybe start with firing the girl who shouts at everyone!!! read more

Super fast service,clean,and they were socially distanced. The guy drawing my blood was very friendly too.will come again to this location.

I have a (simply managed) thyroid issue and come here about 4 times a year for my doctor to make sure my levels stay perfect. I've always experienced a helpful attitude from the front desk and in the blood draw room. Who likes a jab? Maybe that's why they get horrible reviews. I've only had one less than spectacular blood draw in years (by a man I've never seen there since.) Kristella was my phlebotomist today and the blood draw was flawlessly pain-free. This is typical, in my experience! read more