The staff is weirdly hostile to trans people and either unwilling or unable to read patient forms…read more The person who checked me in also kept wiping their nose on their hand and sleeve, which seemed really unhygienic in a healthcare setting. Uncomfortable and all around unpleasant experience.

I have reached out to the local management and for the past year I have been subjected to painful,…read morepurposeful bruising and tight wraps that cut off circulation. It is one person who directs the ones who cause the pain and injuries. The location is now staffed with immigrants who do not fear any accountability because they just claim prejudice. I am 83 and from the generation that expected accountability. I am not a prejudice person. I dont care who draws my blood. Sometimes there is a little pinch or pain but when the person goes into the vein and runs the needle deep along the vein smiling and saying "am I hurting you". Today she left loudly saying I have no idea what she means. YES she did and has done the same thing on other visits. Funny how someone else gets the stick done without even knowing I got stuck. They are incompetent or directed by someone who figures that the immigrants have an excuse and will claim prejudice and get away with it. It has been at least a year the this is happening. I have been more than understanding. The leader directing the pain.....I called her out a few weeks ago. She was not there today but her influence was . I am only one person and I know it is hard to find employees, but I matter. I am not a problem. I smile I talk friendly. The FIX is in.

Professional, friendly and upbeat! Nice and clean to boot…read more Vicki is amazing. Thanks you for a positive experience.

Vicki's the best. I'm always in and out, she's super friendly, amazing at what she does, and keeps…read morethe whole place running. Love ya!

I go here every week since last August almost a whole year or will be until I'm done and the…read moredoctor might still continue these weekly blood tests. So at first I would come early right when they open at 7am and most days they can be a dozen people also there or rarely just me . It is usually busy from opening at 7am until they close at 2:30 pm so I learned it's best to go online and make an appointment , I have appointments now and even if a dozen people seemingly in front of me when it's my time I usually get called in right on time and I get my blood work and go straight home . Make the appointment especially if you want an early morning appointment . Three people that work at this one of many local locations are all really good at drawing blood . Painless good at what they do! They do make check in easy just make sure you bring your Medical insurance card and Pa. Drivers license you must use them to check in at automated kiosk machine .

I'm happy anytime I have to have blood work done. I like it…read moreto be here. The staff is always so nice and they make it very pleasant. I think it's easier if you make your appointment online first away, there's no delay . I had a very good experience. The only thing that's tricky is trying to find the place !

Jefferson University Hospital is no long associated with this facility. It remains part of the…read moreTriState Imaging organization. Stopped in this morning to have my guest obtain chest x-rays. The office was clean, bright, and comfortable. The staff was professional and courteous. Our technician knew his stuff and took us promptly, adapted to the language issue, and performed admirably. We were in and out in about 30 minutes.

I have used this facility for my mammograms twice. I do not like how they make you pay up front…read morefor what they THINK you might have to pay based on how much your insurance will cover. They over charged me the 2nd time and when I try to contact their business office to ask about it, I always get directed to the voice mail. No matter what time of day I call, their "representative are busy helping other patients". Finally I called their office number (which really doesn't get you to the office but a call center with operators that make appointments for you). The rep tried to contact the billing office with me on hold, but even she couldn't get through. In my mind, this is terrible customer service.

I have been a Patient of Dr. L. For around 20 yrs. I like everyone in the practice. The schedulers…read morewho answer the phone or take notes are always happy and pleasant even if you get put on hold. I've never sat around like other people have said not once. I usually am signed in and get called back within the next 10 to 15 minutes if not less. He is a Great doctor & would not change him for another. I also agree with the last person who gave them a review on each doctor in the practice is different some have left and retired. The new ones that have come in you have to remember that at least one of the doctors in the office does rounds also at the hospital first. They're not late just because they feel like it.

If I could give this practice zero stars I would. I admittedly arrived late for my child's…read moreappointment due to unforeseen circumstances. I called ahead with insurance information and sent my child ahead with his other parent. They arrived 15 minutes late for a 3:30 appointment. Instead of checking them in, they were asked to wait. When I arrived five minutes after them, I was also asked to wait. When I was FINALLY called up to the desk, I was told that the doctor asked for me to reschedule. This was now after waiting 15 more minutes. While I understand that the office has to maintain a tight schedule and that late appointments delay other appointments, the waiting room was COMPLETELY EMPTY. I was told that Dr. Lipson refused to see my son due to my lateness. When I reminded the office staff that he had already been there for fifteen minutes they again checked with the doctor who again refused to accommodate us. Again... The waiting room remained empty. I refuse to believe for a minute that the office was too busy to squeeze in a patient given the conditions that I discussed with them and the fact that the waiting room was empty. I am changing my provider and I won't be back. This office staff needs to address ways to be accommodating to busy families because things happen and in the big picture, a pediatrician/ family doctor is in many ways a long-term relationship. It is futile to make a point when the waiting room is empty and at the expense of losing a family's business.

Staff were amazing with my 18 month old! They were able to take care of him quickly and as…read morepain-free as possible. They made my older son feel safe and comfortable during the experience as well.

On 10/26/24 | walked in for a urine drug screening for my employer. After signing in and waiting…read moreover an hour and a half, one of the staff members came out and yelled for people to leave because they are not doing drug screenings on weekends. The behavior was very rude and distasteful. When I reviewed the location website site prior to my visit there was no disclose about drug screenings on weekends, nor was there no disclosure on the Kiosk that said what I was coming in for could not be serviced. The staff whole is very unprofessional, they sat around asking why would we come without an appointment when the website clearly states walk ins are welcome

I came to get some saturday bloodwork done. Delighted to find somewhere open this morning! @ 8am…read moreto 12. The reception room is tiny fyi but you'll get your LabCorp needs met. And they can text you if you wanna sit in your car and wait there.

Used this location a few times. At first I was making an appointment and several times even though…read moreI had an appointment people who were walk-ins were taken ahead of me. So today I decided maybe I should go without an appointment. i got there 10 minutes after they opened and 5 people were already there 4 of them were walk-ins and one gentleman had an appointment. The four walk-ins were taken ahead of this poor man with an appointment who now was late for work. Being the only one left in the waiting room a woman walked in. Low and behold she was taken ahead of me with no explanation. When I spoke up I was told she registered and sat in her car until they texted her. Well this is fine but after fasting since 10 the night before and thinking I was next with 2 people waiting in the back for the one employee there to do their lab now I had another person ahead of me which means now I am looking at another 15-20 minute wait. First of all I think I should have been advised that there was a person now ahead of me and WHY TAKE APPOINTMENTS IF IN THE END THEY DON'T MEAN A THING!!!!! After speaking up I didn't want the girl who was not a pleasant person to begin with now taking my blood so I walked out. Also, if they know their busy time would be first thing in the morning why do you only have one person staffing the office. I guess that is their way of saving money. Forget the consumer!!!! The issue is most physicians do not do lab work in the offices anymore and now you don't have too many choices as to where to get your blood work done. Your damned if you do and damned if you don't. I am going to try another Labcorp and hopefully I won't have to go through this again.

This facility sucks balls big time. They waited over a year to bill for something they should have…read morebilled many months ago. They harass you and threaten you with credit collection to ruin your credit. Companies like these should not be allowed to retro bill you after a year because they don't have their company in order administratively. NEVER use them.

Very professional staff. Beautiful facility! Scheduler is so pleasant and was able to get me in…read morequickly so I would have my results for my next doctor appointment. I will definitely go back to the Langhorne, PA location again!

The people up front are ridiculously rude and seem to go out of their way to make you feel stupid…read morefor not knowing certain things. Once I was in the back for my scans, the people there were a bit nicer. It's so sad that in healthcare, when people are already suffering, to be treated this way. I always felt like if you hate your job so much why not just find a new job instead of talking down to people that are in pain?